GCash User Reviews

Customer Experience

Positive experience7.9% of reviews
Neutral5.9% of reviews
Negative experience86.2% of reviews

~ Based on 629 written reviews from the US App Store.

What users say

Is GCash Safe?

GCash has mixed safety signals based on user ratings. AppsHunter Safety Score for GCash is 66/100.

This assessment is based on 2,685 user ratings, with an App Store average of 3.3/5.

Safety Analysis

55.1% of ratings point to a safe experience
7.7% of ratings suggest some concerns
37.2% of ratings point to a risky experience

~ Based on 2,685 App Store ratings for GCash.

Is GCash Legit?

GCash appears to be a legitimate app. AppsHunter Legitimacy Score for GCash is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Steals your money and then locks you out of the app with no support

I added money to this app. And then they immediately locked me out, deleted my account, and I can't even get support help. This is the worse payment app I've ever used. I never write bad reviews. This app should be banned.

Terrible as PH tourist

As an American I CANNOT believe this is the widely accepted payment system in the Philippines. The App is atrocious, connecting bank accounts is near impossible, once you actually do connect it, it barely wants to process the transaction.

Incomprehensible

it freezes, you can’t even move to the next screen without it crashing.

Optimize your UI and remove the ads upon startup

We are already using the app, why do you need yo keep putting ads for more services in it? I’ve already missed multiple times to pay something by QR because “our services are busy” because of one stupid popup ad that showed up as I clicked the QR scanner, REMOVE THE POPUP ADS ALREADY BECAUSE THEY INTERFERE WITH HOW THE APP IS USED IN THE FIRST PLACE.
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Too many scam notifications and popups

To many notifications and you can’t turn them off!!! Why??? Too many popups in the app. Scammmyyy junk.

endless verification, no support

horrible app, and you can't talk to anyone about linking your bank, the loop for verification never ends...... i tried 4 times and then tried to contact support for 10 whole minutes, no luck
is this a real app??? i don't understand how non filipinos use this

Asking to link bank account

Unstable app. Asking to link the bank account, always failed saying the bank is already linked and yet no bank is showing to be linked

Shh**

Such a dum app it logs your out and you never gon get or log back in to that the same account what a scam

Dampel

Dampel bro

Have a real programmer fix your app

Who ever wrote your app just be embarassed. Also have some real tester too.

Stopped working after 2 transactions

For some reason the app stopped being responsive after 2 transactions which both went through. Have log in and out multiple times and it won’t add a new transaction. Tried to report the problem but this isn’t one of the categories - app malfunction. Please fix it!

Bad app. Took my money never gave back

Scam, will use Maya. Difficult to register, no support

very annoying

what painful garbage app. too long to process, expiring connections. delete this app.

Its very frustrating how this app always need an update, always changing when it doesn’t even need it. At least wait for a year for a new things

Bugs

what is happening to the Gcash is not working again, and it's hard to update the app..

Wtf

tangina Lang ha

Cannot receive code for signing in

why I can’t receive a code using my U.S. number registered number?

Scam!!! Fraud

This app asks users for a lot of personal financial information especially about their bank accounts! So beware! If I get fraud alerts I know it’s from this app! Never again! 🤮🤮🤮

Overall, the app experience is unreliable and frustrating.

(Using this app in Canada)
1. Frequent bugs and loading issues. The app often fails to respond when I tap “Continue,” requiring me to reopen it.
2. Poor photo capture system. Photos are taken automatically before I am ready, with no option to review or retake them. This may be causing the repeated verification errors.
3. No website access option: There is currently no option to complete the process through a website, which would provide an alternative when the app is not working properly.

Again, the app experience is unreliable and frustrating. Improvements to app stability and the verification process are needed.
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Cannot receive OTP

I cannot receive OTP to login to my account in Canada with a roaming number.