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Genesis Energy

Genesis Energy

LIFE AT FULL POWER

138 ratings
304 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • January 18, 2016
  • October 8, 2026

Features

Developer

Genesis Power Limited
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About

Manage your home's electricity consumption with powerful tools to forecast, compare, and understand your usage. Get bill estimates, pay your bill, and even order gas refills.

✓Forecast energy usage up to a week ahead
✓Compare energy use to similar homes
✓View power usage and bill estimates
✓Pay your electricity bill
✓Order bottled gas refills
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What users say

Summarized from real user reviews of Genesis Energy. Based on 138 reviews and a 4.6/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Great service
  • 👍Easy to use app
  • 👍Convenient gas bottle ordering
  • 👍Helpful for monitoring power usage
  • 👍Appreciate the free power shouts

Negative things

  • 🐛App crashes or doesn't load
  • 🐛Power shout booking issues
  • 🐛Slow app performance
  • 🔍Lack of real-time data
  • 🤔Separate bills for electricity and gas
See all reviews
+1

What's New in Genesis Energy

26.41.0

October 8, 2026

Minor enhancements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Longtime customer 5*

Have been with Genesis Energy for many years now and have always been highly satisfied with their service. Their app is well designed and is helpful for daily oversee of power usage, bills and energy tips. Their rates are fairly good, their customer service team are well educated and helpful. I’ve been approached by many power companies to change, but how could I when they’ve been all around amazing!
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Eileenm07Eileenm07

New version not as good

I don’t like the new version as much. I find it harder to find things. Also the app often seems to be down and inaccessible.
Heal93Heal93

Power shout great but when will you do a gas shout?

Gas shout?
Fun fb hFun fb h

App

Love the App
Marls67Marls67

Great

Great
Tuffley1984Tuffley1984
See 299 more reviews

Developer apps

Genesis Electricity Monitoring
Genesis Electricity Monitoring

by Genesis Power Limited

🔧 Utilities
Free
Genesis Broadband
Genesis Broadband

Manage your broadband

🔧 Utilities
Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

App crashing or not loading

Bug

Power shout booking not working

Bug

Inconsistent data between app and website

Bug

Keyboard issues obscuring buttons

Bug

Forced app updates causing sign-outs

Bug
✨

Requested Features

5 requests

Ability to book multiple power shouts at once

Feature

Live power meter integration

Feature

Single monthly bill for electricity and gas

Feature

Faster data updates

Feature

Improved app stability and responsiveness

Feature

FAQ

What does the Energy IQ app do?

The Energy IQ app helps Genesis Energy customers take control of their power usage. It provides tools to forecast your energy consumption up to a week in advance, compare your usage to similar homes, and view estimates of your upcoming bills.

What are the key features of the Energy IQ app?

Key features include predicting future power usage, comparing your consumption with comparable homes, viewing current power use and bill estimates, paying your bill, and placing orders for bottled gas refills.

Is the Energy IQ app free to use?

Yes, the Energy IQ app is free to download and use for Genesis Energy customers. Please note that a 1% card processing fee applies to credit or debit card transactions when paying your bill.

Who can use the Energy IQ app?

The Energy IQ app is designed for existing Genesis Energy customers. You need to be a Genesis customer to download and utilize the app's features for managing your energy account.

What are the common use cases for the Energy IQ app?

Common use cases include understanding and reducing your electricity bill by tracking usage, planning for future energy needs with forecasts, and conveniently paying bills or ordering gas refills directly through the app.