Spark NZ vs Genesis Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Spark NZ
Manage all your mobile, broadband, and wearable plans in one convenient app. Easily top up, pay bills, track data usage, and discover the latest offers and content.
- Manage all accounts in one place
- Quick bill payments
- Track data usage by hour, day, month
- Top up plans and add data/minutes
- Discover latest offers and content
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Manage your Spark services in one place. Check your usage, pay bills, top up, manage roaming and find support whenever you need it. Manage your mobile, broadband and other Spark services in a simpler, more personalised app experience. Everything you need, all in one place: • View data usage, balances and bills • Top up prepaid and pay bills • Manage plans and roaming • Update account and security settings • Switch between accounts • Check outages and get support Your new Home screen shows important updates, recommendations and next steps so you can quickly see what needs your attention. We’re building smarter, more personalised ways to help you stay connected, informed and in control.
Genesis Energy
Forecast, compare, and understand your energy consumption with powerful tools. Track usage, estimate bills, and manage payments and gas refills. Made in collaboration with customers for better energy management.
- Forecast energy usage up to a week ahead
- Compare energy use to similar homes
- View power usage and estimate bills
- Pay bills and order gas refills
- Understand energy consumption patterns
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Made in collaboration with our customers, our app has powerful tools to forecast, compare and help you understand your energy use. If you're already a Genesis customer, download the app to: - Predict how much power you’ll be using up to a week ahead - Compare your power use to homes like yours - View your power use and get an estimate of your bill - Pay your bill* - Place orders for bottled gas refills^ * 1% card processing fee applies to each credit or debit card transaction. Terms and conditions of use apply. ^ LPG 45kg gas bottle refills and standard delivery orders only Terms and conditions of use apply. Please see https://www.genesisenergy.co.nz/online-terms
Screenshots
Verdict
The clearest difference is review sentiment: Genesis Energy at 63% against Spark NZ's 8%. Genesis Energy also leads on rating (4.6 vs 3.5) and monetization model (free vs free with in-app purchases). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Genesis Energy holds the better App Store score, 4.6 against 3.5. Both are backed by a comparable volume of ratings — 87 and 140 respectively. Written reviews point the same way: 8% of Spark NZ's written reviews are positive against 63% of Genesis Energy's.
Spark NZ ships an update every 5 weeks, Genesis Energy weekly. The most recent releases landed on November 1, 2026 and November 11, 2026 respectively.
| Parameter | Spark NZ | Genesis Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (87 ratings) | 4.6 (140 ratings) — better |
| Positive reviews | 7.8% of reviews | 62.7% of reviews — better |
| Number of ratings | 87 | 140 — better |
| Update frequency | Every 5 weeks | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 212 MB | 146 MB |
| Age rating | 4+ | 4+ |
| Developer | Spark New Zealand Trading Limited | Genesis Energy |
Customer experience
Spark NZ
Genesis Energy
User reviews
Spark NZ
From 87 App Store ratingsWhat we love
- 👍 Good overall app
- 🚀 Easy to use
- 📊 Useful for tracking usage
Room to improve
- 🐛 Buggy and crashes frequently
- 🤔 Confusing and unintuitive UI
- 💸 Overcharging and billing issues
- 📞 Poor customer support
- 🔌 Connectivity problems
Genesis Energy
From 140 App Store ratingsWhat we love
- 👍 Great service
- 👍 Easy to use app
- 👍 Convenient gas bottle ordering
- 👍 Helpful for monitoring power usage
- 👍 Appreciate the free power shouts
Room to improve
- 🐛 App crashes or doesn't load
- 🐛 Power shout booking issues
- 🐛 Slow app performance
- 🔍 Lack of real-time data
- 🤔 Separate bills for electricity and gas
Bugs and requests
Spark NZ
Reported bugs
4 issues- Login and password reset issues
- Unreliable data tracking and usage information
- Compatibility problems with newer OS versions
- Transactions failing or not reflecting properly
Requested features
4 requests- Improve payment and top-up functionality
- Add more self-service options
- Provide better visibility into account details
- Integrate with other Spark services
Genesis Energy
Reported bugs
5 issues- App crashing or not loading
- Power shout booking not working
- Inconsistent data between app and website
- Keyboard issues obscuring buttons
- Forced app updates causing sign-outs
Requested features
5 requests- Ability to book multiple power shouts at once
- Live power meter integration
- Single monthly bill for electricity and gas
- Faster data updates
- Improved app stability and responsiveness
In-app purchases
Spark NZ
No in-app purchases
Genesis Energy
No in-app purchases
