Genesis Energy User Reviews

Customer Experience

Positive experience67.2% of reviews
Neutral5.5% of reviews
Negative experience27.3% of reviews

~ Based on 253 written reviews from the US App Store.

What users say

Is Genesis Energy Safe?

Genesis Energy appears safe based on user ratings. AppsHunter Safety Score for Genesis Energy is 89/100.

This assessment is based on 136 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.4% of ratings point to a safe experience
5.1% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 136 App Store ratings for Genesis Energy.

Is Genesis Energy Legit?

Genesis Energy appears to be a legitimate app. AppsHunter Legitimacy Score for Genesis Energy is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good

Good

Power Shouts

These are great. Booking times for when the heater needs to be on and kids bath times are ideal Thank you

Excellent app

Works very well, no complaints

Love the Energy IQ app

Love this App, has every you need & you can see your power usage, also get weekly emails for expected power use.

Yes

Is good

I think you are so amazing giving out power shouts.thank you.

You are amazing.

Good service

Family of three with daughter only eight years old and we are very conscious about how we do with gas consumption, cooking and hot water for showers and kitchen. Prepare meals pretty much every evening and some large cooking happens every now and then for friends.

Last 45kg lasted 56 days, seems fine but I should have squeezed it a bit more. Very small margin against to electric water heater as per my calculations but can be slightly wrong.

Please any advice/ ideas!

When it comes to winter time, my friend asked me to roll the cylinder(take out from chains) and if it’s sunny day leave under the sun for few hours and chain back again, because when the temperature drops, gas(LPG) like to sit in the bottom!!
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Easy and simple to use

No issues and all my information in one place

Fantastic app

Love how you cover every aspect of power needs in your app

πŸ‘

best

Genesis app

I use this in the mornings when we have our 1yr old Grandaughter staying to warm the house for her. We love the opportunity to do this. Thanks

Great app

Always good service and easy to use

Clumsy website

Clumsy website.keyboard blocks typing screen. No option to cancel a power service without a new address. What if you are moving overseas? As if moving isn’t stressful enough.

πŸ˜”

I'm sick of this app logging me out. I do not care about security I don't even care if I have a password or not. I do not want to have to log in ever again it's annoying

Good

Excellent

Power shoutouts

Thank you Genesis for providing amazing services to us, your customers. Power shoutouts is such a blessing.

Easy to use

Like this app, I use to book β€œpower shouts” or banked power hours. It is useful to see use over the week and check bills.

Easy as

No stress does what it does

Power shout

This has really helped us and our finances as costs throughout have increased (cost of living)

Can’t stand gimmicks and gaming of sales. Just Lower prices please

I don’t want hours of free power and having to select time as just reduce the power price for everyone all the time rather than making us log in and play games