Three vs Spark NZ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Three
Manage your mobile and broadband plans effortlessly. Track allowances, view bills, top up accounts, and access exclusive offers. Get support via live chat and manage payments securely.
- View plan allowances and usage
- Add, change, or cancel products
- Access past bills and cost breakdowns
- Top up Pay As You Go accounts
- Set up and manage broadband
- Live chat support
- Manage payments with Apple Pay
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The Three app makes managing your phone and broadband plans easy. The app helps you: - view plan allowances and usage - add, change or cancel additional products - access past bills and see a breakdown of costs - top up your Pay As You Go account - see offers you won’t find anywhere else - set up and manage your broadband - position your hub with the real-time signal strength indicator - quickly launch Three+ rewards - discover Three Community - live chat with Three - manage payments easily and securely with Apple Pay.
Spark NZ
Manage all your mobile, broadband, and wearable plans in one convenient app. Easily top up, pay bills, track data usage, and discover the latest offers and content.
- Manage all accounts in one place
- Quick bill payments
- Track data usage by hour, day, month
- Top up plans and add data/minutes
- Discover latest offers and content
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Manage your Spark services in one place. Check your usage, pay bills, top up, manage roaming and find support whenever you need it. Manage your mobile, broadband and other Spark services in a simpler, more personalised app experience. Everything you need, all in one place: • View data usage, balances and bills • Top up prepaid and pay bills • Manage plans and roaming • Update account and security settings • Switch between accounts • Check outages and get support Your new Home screen shows important updates, recommendations and next steps so you can quickly see what needs your attention. We’re building smarter, more personalised ways to help you stay connected, informed and in control.
Screenshots
Verdict
The clearest difference is rating: Three at 4.4 against Spark NZ's 3.5. Three also leads on monetization model (free vs free with in-app purchases) and ratings volume (1.2K vs 87). Spark NZ's advantage is ads (none vs shown). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Three holds the better App Store score, 4.4 against 3.5. That said, the two scores are not equally well evidenced: Three has 1.2K ratings behind it against 87, so its average is the more settled of the two. Written reviews point the same way: 18% of Three's written reviews are positive against 8% of Spark NZ's.
Three ships an update every 3 weeks, Spark NZ every 5 weeks. The most recent releases landed on November 6, 2026 and November 1, 2026 respectively.
| Parameter | Three | Spark NZ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.2K ratings) — better | 3.5 (87 ratings) |
| Positive reviews | 17.7% of reviews — better | 7.8% of reviews |
| Number of ratings | 1.2K — better | 87 |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 198 MB | 212 MB |
| Age rating | 4+ | 4+ |
| Developer | Hutchison 3G UK Ltd | Spark New Zealand Trading Limited |
Customer experience
Three
Spark NZ
User reviews
Three
From 1.2K App Store ratingsWhat we love
- 👍 Easy to use
- ✨ Reliable service
- 💰 Good value
- 🌍 Excellent roaming coverage
Room to improve
- 🔧 Buggy app
- 📶 Poor network coverage
- 🤖 Unhelpful customer service
- 💸 Overcharging issues
- 🔒 Security concerns
Spark NZ
From 87 App Store ratingsWhat we love
- 👍 Good overall app
- 🚀 Easy to use
- 📊 Useful for tracking usage
Room to improve
- 🐛 Buggy and crashes frequently
- 🤔 Confusing and unintuitive UI
- 💸 Overcharging and billing issues
- 📞 Poor customer support
- 🔌 Connectivity problems
Bugs and requests
Three
Reported bugs
4 issues- Login issues
- App crashes frequently
- Inaccurate data usage tracking
- Inability to cancel add-ons
Requested features
4 requests- Add Apple Pay support
- Improve app stability and performance
- Provide better network coverage information
- Streamline account management features
Spark NZ
Reported bugs
4 issues- Login and password reset issues
- Unreliable data tracking and usage information
- Compatibility problems with newer OS versions
- Transactions failing or not reflecting properly
Requested features
4 requests- Improve payment and top-up functionality
- Add more self-service options
- Provide better visibility into account details
- Integrate with other Spark services
In-app purchases
Three
No in-app purchases
Spark NZ
No in-app purchases
