Awful
The app is not working, impossible to upload the documents. Tried the iphone and Android version, neither one lets you to finish registration.
Needs user interface improvements
Registration process is cumbersome. It’s not user friendly and time consuming.
Cumbersome
This app feels like it was developed 20 years ago. Why does it make you log in after fifteen minutes of inactivity?? When I want to check the live videos of my pups while away, I’m constantly having to log in. Why can’t I remove pets from my account? It’s bothersome to see the names of my pups who passed over the rainbow bridge still showing up when I log in. How is this app the best Petsuites can find?
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Inaccurate Bookings
At a bare minimum, this app should allow you to accurately select dates for pet boarding. Unfortunately, that’s not the case. The confirmation screen shows the dates one day off from the options selected on the calendar dropdown leading me to mistakenly book the wrong dates and call the boarding facility directly.
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Way too much data mining
Terrible privacy and security policy
