Lots of issues with the app
Lots of glitches. App doesn't function as smooth as the website application. Visually data and information is skewed so you can't always read everything. Log off button isn't displayed. There's a number of issues I passed along to the company and I assume they're working on it.
Report card - Audio wont play
This app is clunky and has options that aren’t even useful for the purpose of checking on my pet while he’s at daycare. The shop is outdated and doesn’t show accurate options offered by the facility. Audio wont play for the videos uploaded to the report cards, if you can even get the video to load in the first place. To contact support is a joke and the FAQ articles aren’t helpful at all. Had to resort to writing a review in hopes the developer will see it.
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Too many logins
The app is just ok not great. Why is login required every couple weeks? There no financial or personal data stored in the app. Should limit logins to once a month at most.
The buggiest app I’ve ever used
Worse than student projects given how much it breaks and fails
Zero stars
The last few months I’ve been nothing but frustrated. I’ve been told the app is getting a revamp (by our daycare) only to continue to be disappointed. It logs me out after 15 minutes which makes it useless for check-ins on my dog during the day. Booking was already multi step process and now I have to log in every single time. So ridiculous. It’s 2026. Get with it.
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