GO / Taxi app for Japan visit

GO / Taxi app for Japan visit

Most Used Taxi App in Japan

13K ratings
557 reviews
Free

Details

  • Released
  • Updated
  • February 19, 2023
  • August 31, 2026

Features

GO / Taxi app for Japan visit screenshot #1 for iPhone
GO / Taxi app for Japan visit screenshot #2 for iPhone
GO / Taxi app for Japan visit screenshot #3 for iPhone
GO / Taxi app for Japan visit screenshot #4 for iPhone
GO / Taxi app for Japan visit screenshot #5 for iPhone
GO / Taxi app for Japan visit screenshot #6 for iPhone
GO / Taxi app for Japan visit screenshot #7 for iPhone
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About

This app is Japan's most used taxi booking service, offering extensive coverage across all 47 prefectures. Easily hail, reserve, or get flat-rate airport rides. Pay fares cashless and set destinations in advance for a stress-free travel experience.

Nationwide taxi booking
Airport flat-rate fares
Luxury van service (GO PREMIUM)
Advance reservation system
Cashless payment (GO Pay)
Advance destination setting
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What users say

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+2

What's New in GO / Taxi app for Japan visit

10.4.7

August 31, 2026

Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements

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Charts

Top Free

📈 120+9

Travel

This app rose +9 positions in Travel chart.

Last updated on August 31, 2026.

User reviews

Japanische Probleme

Wie an vielen Stellen in Japan funktioniert die App nur, wenn man auf dem Handy eine SMS empfangen kann. Da nahezu alle Touristen ihre Telefonnummer ausgeschaltet haben und eine reine Daten SIM nutzen (man bekommt keine Telefonnummer ohne Adresse in Japan), kann man die App nicht nutzen. Es entstehen einfach hohe Kosten, wenn man die heimische Nummer im Ausland nutzt.
Ich verstehe, dass eine App eine Verifizierung möchte. Warum das nicht z.B. über Line möglich ist, erschließt sich mir nicht.
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Response from developer

Dear Sir or Madam, Thank you for your review. We're sorry for the inconvenience this caused. We're working to improve the registration process for phone numbers outside Japan in the future. Also, even if overseas customers can't complete SMS authentication, you can still create an account using an ID document, so please try this method.

Passport verification doesn’t work

As said above, horrendous. Have never seen it as bad in any other app. What a joke. Completely unusable app.

Response from developer

Thank you for your review. We apologize for the inconvenience. We would like you to let us know about the details of the problem which you have had. We would appreciate it if you could contact us using the inquiry form on our website.

Unreliable

I had a driver literally in front of me on the Go app map tracker and they ditched me. So barely was able to catch my $100 scheduled train because of this VERY POOR SERVICE. Luckily my second driver was good. Not impressed.

기사님 엄청 친절해요

감사합니다 신칸센 놓칠뻔 ㅋ
예상 도착시간 5분 늦게 나오고 안될거같다 하셨는데, 풀악셀 밟아주셔서 간신히 도착했어요
내릴때 캐리어도 직접 내려주시고 엄청 친절하셨습니다
넘 감사해서 팁도 드렸어요

Response from developer

Thank you for your review. We will continue to aim to provide an app that you will find convenient.

First trip

First time I use the app and the first time I rode in a go taxi. A driver was very courteous nice polite would definitely use again.

Developer apps

User experience

🐞

Reported Bugs

2 issues

Payment issues and inability to complete transactions

Bug

Accounts getting temporarily locked for no clear reason

Bug

Requested Features

3 requests

Add email-based registration and verification

Feature

Improve English translations and support for non-Japanese users

Feature

Provide option to reserve larger vehicles for groups/luggage

Feature

FAQ

What does the GO / Taxi app for Japan do?

This app is Japan's most used taxi booking service, allowing users to easily hail taxis, book rides in advance, and access flat-rate airport transfers. It aims to provide a stress-free and convenient way to travel around Japan by eliminating the need to wait on the roadside for a taxi.

What are the key features of the GO / Taxi app?

Key features include nationwide taxi booking across all 47 prefectures, the option to reserve taxis for a specific date and time, and airport flat-rate fares. It also offers a luxury van service called GO PREMIUM, cashless payment through GO Pay, and the ability to set your destination in advance for easier communication.

How much does the GO / Taxi app cost?

The app itself is free to download and use for booking taxis. However, a service charge applies to reservations in addition to the taxi fare. Airport flat-rate fares are also available, and the cost will depend on the specific route and service used.

Is the GO / Taxi app available throughout Japan?

Yes, the app boasts the most extensive service coverage in Japan, available in all 47 prefectures. This includes major tourist areas like Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka, and Okinawa, making it a comprehensive solution for transportation needs across the country.

Can I use the app if I don't speak Japanese?

Yes, the app is designed to be user-friendly for those who may not communicate fluently in Japanese. Features like advance destination setting allow you to input your destination directly into the app, eliminating the need for verbal explanation to the driver.