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Go2 by MATS

Go2 by MATS

On-demand transit in Muskegon

456 ratings
19 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • June 18, 2021
  • July 19, 2026

Features

Developer

Via Transportation, Inc.
✨Promote your app ✨
Go2 by MATS screenshot #1 for iPhone
Go2 by MATS screenshot #2 for iPhone
Go2 by MATS screenshot #3 for iPhone
Go2 by MATS screenshot #4 for iPhone
📌Ready
Reviews summary↘︎
⭐19
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
Updates frequency↘︎
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About

This app provides on-demand, shared transit services within the Muskegon metro area. Book rides easily, get picked up near your location, and travel affordably and sustainably without needing a personal vehicle.

✓On-demand ride booking
✓Shared rides for efficiency
✓Doorstep pickup
✓Affordable fares
✓Sustainable travel option
Show original description

What users say

Summarized from real user reviews of Go2 by MATS. Based on 456 reviews and a 4.8/5 average, it highlights the 11 positives and 11 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Professional and friendly drivers
  • 👍Great service for the town
  • 👍Safe and positive drivers
  • 👍Drivers go above and beyond
  • 👍Friendly and on time
  • 👍Great driver experience
  • 👍Reasonable rates
  • 👍Great service for disabled
  • 👍Convenient for commuting
  • 👍Swift pickup and delivery
  • 👍Much-needed service

Negative things

  • 🐛Unreliable address input
  • 🐛Rides canceled without notice
  • 🐛Drivers not coming to pickup spot
  • 🐛Long wait times
  • 🐛Drivers are rude and drive crazy
  • 🐛System is terribly flawed
  • 🐛Customer support not improving system
  • 🐛Charging for rides never taken
  • 🐛App glitches with payment
  • 🐛Unable to get a ride sometimes
  • 🐛Not enough drivers
See all reviews

What's New in Go2 by MATS

4.27.16

July 19, 2026

Performance improvements and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Review

The driver last name HAIRSTON IS SO PROFESSIONAL!! Give him a raise !
BillyBadAxx93BillyBadAxx93

Not reliable

Regardless of the address I enter, it wants to put me somewhere else. If you are relying on this for an appointment, not reliable.
oldyahoooldyahoo

Top tier service

Job was done effectively and well
Unbeaten-OUnbeaten-O

New Muskegon resident

Today I finally booked a ride with GO2 and the most receptive, welcoming, and encouraging driving picked me up from work. I am so glad of the wonderful experience that I had this afternoon!!!😌😌
Nathaniel GrRNathaniel GrR

Awesome drivers always!!! Vehicles are clean and drivers positive and friendly.

The drivers drive safe and are super friendly. I just wanted to say what a great service for the town!!! We do appreciate all of you!!!
NikkiLee1959NikkiLee1959
See 14 more reviews

Developer apps

Via — smarter mobility.
Via — smarter mobility.

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ArrivaClick - Powered by Via
ArrivaClick - Powered by Via

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(10)

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Newcastle Transport On Demand
Newcastle Transport On Demand

by Via Transportation, Inc.

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Keoride NSW
Keoride NSW

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Shuttle - powered by Via
Shuttle - powered by Via

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(4)

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See developer apps

User experience

🐞

Reported Bugs

8 issues

Address input incorrect

Bug

Rides canceled without notice

Bug

Drivers not coming to pickup spot

Bug

Long wait times in winter

Bug

System is flawed

Bug

Charged for rides never taken

Bug

App glitches with payment

Bug

Ride credits not used correctly

Bug
✨

Requested Features

3 requests

More drivers needed

Feature

Improve system reliability

Feature

Address customer complaints

Feature

FAQ

What is Go2 by MATS?

Go2 by MATS is an on-demand transit service that operates like a shared minibus. It allows users to book rides within the Muskegon metro area, get picked up near their location, and travel efficiently and affordably.

How does the shared ride system work?

The app's technology matches passengers heading in the same direction. This pooling of riders allows for the convenience of a private ride at the efficiency, speed, and affordability of public transit.

Is Go2 by MATS free to use?

While the app itself is free to download and use for booking rides, there are fares associated with each trip. Specific pricing information can be found on the MATS website.

What areas does Go2 by MATS serve?

This service is designed to provide access to the Muskegon metro area. Users can book rides and get picked up steps from their door within this service region.

How can I find out about pricing and availability?

For up-to-date pricing information and details about service availability, you can visit the official MATS website at https://matsbus.com/go2/. You can also reach out to their support team via email.