GoaMiles Reviews: Is It Legit?

GoaMiles
GoaMiles
FROTAMILES PRIVATE LIMITED

Customer Experience

Positive experience32.8% of reviews
Neutral5.3% of reviews
Negative experience61.9% of reviews

~ Based on 341 written reviews from the US App Store.

What users say about GoaMiles

Is GoaMiles Safe?

GoaMiles appears safe based on user ratings. AppsHunter Safety Score for GoaMiles is 90/100.

This assessment is based on 1,283 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.0% of ratings point to a safe experience
4.1% of ratings suggest some concerns
9.9% of ratings point to a risky experience

~ Based on 1,283 App Store ratings for GoaMiles.

Is GoaMiles Legit?

GoaMiles appears to be a legitimate app. AppsHunter Legitimacy Score for GoaMiles is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rent a cab

Excellent service

No international cards accepted

For an app that is designed for an area with tons of international tourist not to accept international cards is an absolute joke.

Awesome Ride

Was a pleasent Ride, quick and efficient

Scam

Stay away until apple remove this app. No way to get your money back nor to reach any support let alone finding a cab/service.

Terrible Customer Support

The fact this app has become a state monopoly (barring Uber/Ola) is a joke as this app has terrible customer support and a glitch UI. Hard to use and add money, drivers sometimes don’t show up and aren’t held accountable. All in all a terrible service that is only used become of a taxi mafia and state monopoly on apps
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Refund issue

The refund is not credited
But it shows credited

Goa’s very own radio cab service!

So many years, tourists and Goa lovers have had to struggle to travel within Goa, without having to pay a bomb or rent a car. Over the years, people started bringing their own cars into Goa that increased traffic as well as became reason for road accidents. Goa Miles has finally solved this massive missing link! You can book point to point service without having the need to rent cabs. My first experience using Goa Miles today was brilliant. It does take a little longer to get the cab, or the driver takes longer to arrive or even the time for cab to arrive is missing, you can yet be assured of finding one within a reasonable period of time. Thank you team Goa Miles for making it easier for us to come back to Goa more often!
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SCAM taxi driver be careful

Most of the time taxi driver will delay and cancel the ride and you get charged for cancellation

Not good drivers and locations

Drivers will take the per paid money and than won’t pick the call plus won’t cancel the ride as well coz of which we can’t take another ride.

And whenever we pick a dropping point it always changes the location it self coz of which we will have to pay extra or the driver will ford us saying the location isn’t the same as dropping point and than at the end the location will be the same and the driver starts to blame us for directing them in wrong direction and will of course charge a lot extra.

Very bad experience plus the customer service also don’t support not takes any action they’ll just say that “we are sorry that we can’t help you in this matter” bla bla bla. Full of lies.
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A mixed bag

After several months of using GoaMiles, I am left feeling a bit at a loss for how to review it. For the most part, if you’re in Goa for a holiday, I think it will serve you well— particularly if you schedule the trip back to the airport ahead of time. For those living in Goa, the results are decidedly mixed. Drivers are generally helpful and good at jobs. That said, drivers often don’t check the app before your trip, typically opting to call you and ask you to explain where you are and where you’re going to them despite them supposedly having access to the information. Additionally, if you have anywhere you’re going (particularly during the off season), make sure to schedule a trip in advance or else you will not be able to get a car. Additionally, i am not sure if the app tells the drivers that some trips are scheduled in advance. Often the driver will show up early and annoyed that they are expected to wait. Goamiles has often been very useful but is a limited app. I am glad that uber is not an option in Goa for the sake of the drivers here. That, in addition to customer and driver safety, is the most important thing. That said, at times GoaMiles is inconvenient and has messed up my plans that I made with the assumption that I’d be able to get a cab.
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Waste

Drivers are extremely late or not available. Better off just using a local taxi company.

Don’t bother if you are a foreigner!

Great App but you have to load the in app wallet with money even if you want to pay cash and unless you have an Indian bank account or credit card it’s really unclear how to do this. Too many attempts and you get frozen out rendering the app useless. Quite pathetic for a country which prides itself on its IT capability.
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Classic money grab

Classic money grab disguised as protecting taxi drivers and customers. No one is winning with this joke.

K

Worst driver ever

Like Goa Miles

Very reliable so far. I had only one bad experience but out of more than ten trips in the past two months I think I would recommend Goa Miles any day to a local taxi. Very economical and interesting drivers.

Service

Services of booking are good and convenient. Used Goa miles multiple times now and would recommend.

Nice

Very nice and comfortable ride .. very friendly driver

Mr Gerard

Excellent value for money, quick and efficient

Useless app

As others have noted, quite incredible that an app that purports to be made by the Goa Tourist Board does not allow non-Indian tourists to receive verification texts. This means this app is completely pointless unless you have an Indian phone number. (Goa should sort this out or just allow Uber, like the rest of India and the rest of the world.)
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Never any drivers

Great app, easy to download and eventually deposited some money in order to use it but it takes forever to get a ride. We tried to book a ride from Anjuna beach at 10pm on a Friday night and it took 30 mins to get a driver - from one of the busiest places on the busiest night. How is that possible!