Google Home Reviews: Is It Legit?

Customer Experience

Positive experience15.8% of reviews
Neutral8.6% of reviews
Negative experience75.7% of reviews

~ Based on 4,562 written reviews from the US App Store.

What users say about Google Home

Is Google Home Safe?

Google Home appears safe based on user ratings. AppsHunter Safety Score for Google Home is 91/100.

This assessment is based on 1,396,830 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.8% of ratings point to a safe experience
3.4% of ratings suggest some concerns
7.9% of ratings point to a risky experience

~ Based on 1,395,047 App Store ratings for Google Home.

Is Google Home Legit?

Google Home appears to be a legitimate app. AppsHunter Legitimacy Score for Google Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent

As good as

Bad User Interface

Nest was so much better

So, So

Not happy that I can’t view my cameras all at once

Updated cameras don’t display

two of my six nest Google cameras do not display anymore, but still report incidents.

Junk

Constantly looses connection and points have very. Limited range. Could be a good system if the internet didn't constantly disconnect

Camera

Great

Terrible

Wouldn’t connect my new tv to the internet even tho it’s on and working

Nest doorbell

Recently my nest 3rd gen wired doorbell & camera would not connect to my new iPhone 17…though it connected flawlessly to my wife’s new iPhone 17…after Google and apple provided me with the detailed factory reset procedure I was able to connect my new iPhone…I am now a happy camper

User Experience Design is Gawd Awful

The app makes the most simple commands so unnecessarily complicated and tiresome to do. If I want to make the family rooms lights full brightness and to a certain color and turn on with a command, you need to set each individual bulb to do that (in a room with 6 bulbs) and each command is separate for each bulb, aka roughly 18 steps to do this in the app. It use to be way better but keeps getting worse. This is only one of the many frustrating examples.

They responded with troubleshooting guides, no thank you. I know exactly how to make the lights work it’s the UX design that sucks and I expected better from a company that pays engineers double the going rate.
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Garbage app

Blink has a better app for viewing camera recordings. In the Blink app you can pause, and scrub through clips as slow or as fast as you like. The Google Home app is a big step backwards from even the Nest app which also after all these years still cannot pause or scrub slowly through recordings.

N/A

Don’t like when it tries to regulate the temperature in my home when I clearly asked it not to.

Full Album Access Required

iPhone user here… The app used to function with just limited access to my photo album. It now requires full access to all my photos, which I do not want. Since I primarily use the app/Google Home for photo sharing with family, it’s become useless to me.

Apps Broken

apps broken, it won’t let you create automations

.8

W4

Google sucks

The Gemini upgrade is absolutely terrible. Nothing works.

Doorbell is horrible

Apple paired up with LG to make a doorbell cam and home kit soon to be released it has to be better than google and it’s 200 dollar subscription.

Doesn’t do anything useful - can’t find devices.

I have a few Google devices that it won’t find. Pointless and bad ui

100 Rate

google home is the best

Dumb google

Google constantly disconnect from my Apple Music I tried to reconnect it and it says go to the Google Home app where I have reconnected 8000 times and it still doesn’t work. I’m going to buy an Alexa and throw Google in the garbage. She also was too stupid to ever answer any simple questions ever ever ever.🙄
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Suggestions

I like the app better than what ADT offers. However I suggest if possible, if you guys can take the time off of the screen. I don’t see the need for it because you can see the time on the bottom videos. Because the time is right on the top left of the screen it is hard to see everything on the screen. There should be nothing showing up when you’re looking at recorded. It should be a clear image, especially when you already have the time specified on the bottom of all of the other recorded videos. Also, we had an alarm go off and the police showing up one day. When we all look at the cameras the images were not very clear. We could not make people out neither what they were saying. Could these images be improved and the audio?

Thank you so much. I appreciate you taking this in consideration.
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