Google Home User Reviews

Customer Experience

Positive experience15.1% of reviews
Neutral8.6% of reviews
Negative experience76.3% of reviews

~ Based on 3,910 written reviews from the US App Store.

What users say

Is Google Home Safe?

Google Home appears safe based on user ratings. AppsHunter Safety Score for Google Home is 92/100.

This assessment is based on 1,351,349 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.8% of ratings point to a safe experience
3.4% of ratings suggest some concerns
7.8% of ratings point to a risky experience

~ Based on 1,351,349 App Store ratings for Google Home.

Is Google Home Legit?

Google Home appears to be a legitimate app. AppsHunter Legitimacy Score for Google Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Door bell

Very nice works great can see more than I thought

Google - fix your Home and Assistant Failures

For months Google has been tearing down their old architecture that supports Google Home and Google Assistant. This is supposedly to make way for a more AI ready system. But what it means for people like me who invested good money in building a home network of Google Nest and Google Hub devices is that these no longer work at all to play SiriusXM, Spotify, and probably other services as well. Even when playing through TuneIn, networked speakers just crackle. Google is not prioritizing this fix and makes me inclined to move on to another ecosystem. Shame on you for knowing about these problems for months and not fixing or being transparent with your customers.
Show more

Love it and hate it

Many times, it ignores me. Sometimes, I have to read too much to get an answer.
But I love getting answers quickly and love playing music through Google.

Where on earth is Gemini intelligence I had a power outage 18 days ago and it had the assistant

Update the app: place the Gemini icon inside the home icon, change its colors, and position the Gemini intelligence for home phrasing at the bottom of the app by default please and thank you amen.🙏🌟

PLEASE READ

Ok so you open the app and add the device than when you wanna connect it to the wifi it doesn’t work and after trying everything it still won’t work

2614 Yountville ave

House

Doorbell and Battery outdoor Cam doesn’t work

I’ve had this system for over 6 years. What’s going ON??

Ehh

Google is nice but wish i could get its attention other than “okay google”

Don’t recommend

I’ve been having problems with my side camera. I have four cameras around my house only that one side camera keeps giving me problems. I believe that Neighbor on my right side has some kind of equipment that stops my camera from recording. This has been happening for a while. Google app just keeps saying the same thing give them 24 to 48 hours but Google app cannot find a reason. Why does the side camera just the side camera stops recording if I knew Google app was so weak. I would’ve never purchased these cameras from Best Buy. you cannot find a solution to the problem. I won’t recommend you to no one for your lack of knowledge.
Show more

Google Home

The app itself is not all that easy in to navigate once you get it working though it works very well

Recent update Broke It

I have loved using Google Home. Now it seems it gets worse with each update. It will not even set an alarm to wake me up in the morning. This is one of the basic functions I use it for constantly. The video on my Nest cameras is also much more glitchy. And little Miss Google has forgotten how to answer some very simple questions. I am so tired of hearing, “sorry I don’t understand“. You used to understand, you used to know things, you usedvto be very useful. I don’t understand why they broke something that was working perfectly.
Show more

Not as smart as it use to be.

Before google had good reasoning and would complete the task given. Now it gets confused easily and does the wrong thing even though it spells out the voice command correctly. The previous version better. This is trash

Unable to Use BS

No one to call for help

Assistant can’t answer simple questions or easy math questions

Asking it to give annual salary of $21 per hour or when is next federal holiday or hours for local Walmart pharmacy. It says it doesn’t understand. Why?

Remote connection is terrible

Fix the remote connection it’s been 2 years and I can’t even turn the volume up without closing and opening the app for 5 minutes straight the least trying to get the phone to stay connected

App closing by it self

The app lately closing by it self when i open it and they didn’t do anything to fix this problem

Google mini

I have trouble playing music on my google mini in my bathroom.

Lights

Just terrible when your lights are set with Google and then they go offline and it is impossible to get them to go online again and you have to live without lights in your room

It’s awesome

The app is awesome

Indecipherable tech

Google with all its might cannot make applesque gadgets that decrease human suffering