Never available
Bad update
Okey Be Cause
My room
I love my Google Home
Nest
Horrible after the latest update
NEST Camera Google App review
Nest worked way better
This sucks
Device on/off losing sync
They are working normally with the native Kogan smarter home app.
Recent upgrade is full of bugs
Love it
Don’t recommend
SLOW
Bad
Security
Seamless integration support
They found that a couple of my bulbs were defective and are sending replacements, which I appreciate.
The bigger surprise was learning that Google no longer supports the previous seamless integration with Cync, which explains why features like color control through Google Home stopped working the way they used to.
What frustrates me most isn’t that technology changes—it’s that I spent countless hours assuming my network or devices were broken when a platform change was part of the explanation.
Those hours weren’t just frustrating for me. They created unnecessary stress in my home. My wife reached the point where she wanted me to throw the entire smart home system away because so much time and frustration had been spent trying to solve problems that were never going to be fixed through more troubleshooting.
Customers invest hundreds or even thousands of dollars building smart homes. The most valuable thing they invest, however, is their time. When platform changes reduce or remove compatibility with products customers already own, clear communication isn’t just good customer service—it’s essential. A simple notice in the Google Home app could have saved us hours of frustration, repeated resets, and unnecessary troubleshooting.
GE Cync ultimately identified defective bulbs and is replacing them, which I appreciate. I only wish Google had been equally transparent about the integration changes so customers weren’t left trying to solve a problem that wasn’t entirely within their control.
Has anyone else experienced this?

