Greenlight User Reviews

Greenlight: For Families
Greenlight: For Families
Greenlight Financial Technology, Inc.

Customer Experience

Positive experience56.9% of reviews
Neutral7.3% of reviews
Negative experience35.9% of reviews

~ Based on 1,048 written reviews from the US App Store.

What users say

Is Greenlight Safe?

Greenlight: For Families appears safe based on user ratings. AppsHunter Safety Score for Greenlight is 96/100.

This assessment is based on 489,069 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 489,069 App Store ratings for Greenlight.

Is Greenlight Legit?

Greenlight: For Families appears to be a legitimate app. AppsHunter Legitimacy Score for Greenlight is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Autofunding unreliable.

I feel like the most basic part of what it is supposed to do falls pretty far short of what I expect. Allowances are constantly not funded because the amount in my account isn’t enough to cover the allowances. Except I have it set so that if it falls below a certain amount it should automatically pull funds from my bank to always have enough. It doesn’t do that. But hey! There’s a bot you can chat with that will try to placate you! Seems like a waste of resources compared to fixing what it tells me is a known problem. I probably would not have signed up had I known that it couldn’t do the basic thing automatically.
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Money lost

Just because my
Son was on low balance it took ten dollars because I couldn’t add money yet

Terrible

The app is impossible to navigate so may unknown issues, try to put in the child’s phone number and there’s some unknown issue so we try the email and doesn’t work either, useless app should be giving children some form of independence but instead I just get texts every day asking how much is on the card even though there is an app that should show that
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Amazing app

Green light has amazing APY rates even when compared to real banks, an amazing investment system with tons of stock options, and a streamlined system of transferring and using funds

Good

Good jpb

WHYYY I HATE THIS APP

WHAT IS DOES IS IT BRINGS BACK PURCHASES THAT I PAID FOR AND MAKES ME PAY FOR IT AGIM FIX THIS DUMB ANNOYING STUPID IT HAS DONE THIS TO ME SINCE I GOT IT IF I COULD GIVE ZERO I WOULD I FREAKING HATE THIS APP DON'T GET IT SAVE YOURSELF

The most obsolete and asinine customer service

Don’t do it. If you’re thinking about it, don’t do it go to your actual bank. The customer service is defunct backwards non-English speaking, not understanding in any way shape or form. I have tried to resolve the simple shipment of one card to my home and they keep sending it to old addresses and they send the wrong cards. They don’t know how to read. If a bank has no reading comprehension, I want nothing to do with it.Its been a month with no resolution and all I want is a card sent to my house. I updated on the application. I updated on their website and they seem to just not be able to put something in the mail. Don’t waste your money don’t waste your time. Don’t download it. I know it has 4.8 reading but I’m gonna tell you right now if you need any help and I mean any, it will not be sufficient. You have a better chance of hiding money under your pillow at home then you do of ever getting Customer Service to do something correctly.
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it’s very annoying because I’m saving up money, but it took it away just because Im not checking :(

sad very. Sad sad

Amazing

This app lets me have a debit card and this is so fun and u get to learn how to save and spend properly

Great for beginners of all ages

I love how easy this app makes investing. Great for young and old.

Money gone

I got money from the qr the notification disappeared and didn’t give it to me

Card was expired on first use

App looks pretty decent but not much use if the card says expired on first use and kid confused..

Awesome Full Experience

The Greenlight team has knocked their products out of the park for the integration, ease of management and usage! This is one of the easiest setups to do if you are looking to set kiddos up with a card, track their locations and set a path for financial freedom! Technology off the charts! Well done!!
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Bad

I don’t understand the high reviews. The app constantly glitches out switching between kids, which messed up the chore and savings goals between the children . Then prevent me from deleting the savings goals. It also had had trouble reconfiguring the deposit from capital one for several days. The support wrote down the wrong email address for my wife which took a week to fix; and they currently think I’m someone else despite multiple verifications, which prevents customer support from helping with the above issues. Finally, the app is hard to navigate the most used feature, parley because it has so many ads to get to you sign up for the higher tier.
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The whole app sucks dude

Terrible app

Referral scam

I sent a referral link to sign up my fiancé’s son for an account. She used the link to open an account and then they reneged on paying the bonus because they said she didn’t use the link??? they refused to make good on it, though it was obvious she opened the account on the day that I which I showed them via a screenshot . complete BS and I’ll never refer a person again for the rest of my life.
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Sketchy app

Will stop using this. Money be disappearing. Don’t trust this app.

Worst update ever.

I used to recommend this to all my friends with kids.. and to my followers (all 300k of them) this new update is the WORST and I’ll now be cancelling my subscription 👎🏼

Subscription Trap

I enjoyed this app when my daughter was in middle school and thought I had canceled, deactivated and removed the app from my phone. My daughter just graduated college and Greenlight withdrew $100 from my account … when I investigated, they had never cancelled my account and was charging me $5.99 for the last 7-8 years?!?

I found where to disconnect my bank account and then deactivate my GL account, but it took 20 minutes to find and felt familiar since I thought I had done this many years ago.

This is a subscription trap business … and deleting the app or even unsubscribing is not enough … disconnect your bank and check back in a few months to make sure!
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Sooo many clicks!

Overall I am pleased with the app, except it’s something else you have to have a monthly subscription for. At least it’s a reasonable cost. But PLEASE update where editing chores doesn’t take 5 clicks. Some kids have 2 homes and aren’t home everyday;however Greenlight makes it a good bit more effort to delete a chore. Even a skip button would be great.
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