Grey User Reviews

Customer Experience

Positive experience37.3% of reviews
Neutral5.1% of reviews
Negative experience57.6% of reviews

~ Based on 375 written reviews from the US App Store.

What users say

Is Grey Safe?

Grey: Inclusive Global Banking appears safe based on user ratings. AppsHunter Safety Score for Grey is 92/100.

This assessment is based on 5,764 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.1% of ratings point to a safe experience
3.1% of ratings suggest some concerns
7.7% of ratings point to a risky experience

~ Based on 5,764 App Store ratings for Grey.

Is Grey Legit?

Grey: Inclusive Global Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Grey is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very useful

I will 100% refers my friend to this Gray app

Difficult to change the country of my residence

Hello I have been trying to change the country of residence from Uk to Nigeria but it’s been difficult
What do I do?

Mr

I can’t seem to open a Naira account

Review

Easy to use also fast and reliable

disappointed

i had high expectations, disappointed i don't recommend

IN APP SERVICE IS BAD

I’ve tried to verify my KYC 5 times now and they keep telling me my selfie video has not been found and I also emailed them but no response

Keep off scam scam scam

Bad website don’t lose your money

It just works

Neat and clean UIUX

ID verification

It’s so difficult to sign up with your ID . I sent it off for the first time and it says my drivers license didn’t depict my face , no problem, I try again and it tells me duplicate account . I try again with my national identity card and the email for verification never comes like the one before and the app refreshes like I never did the verification. I wait for 30 minutes for a confirmation email and it never arrives so I try again with my nation al ID then I get the email instantly that says duplicate account . Is there a real person confirming the ID’s or is it some bot that can’t look at the same ID more than once when it sends an email declining the ID?? It’s extremely infuriating!! I even tried it with my passport and it gave me the same results as before . Unsatisfied with this app and its email responses.
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Don’t use it guys, you will lost your time and money to

Just got two payments refund from pending to my client account , i provided all documents what they asked for, I will delete my account forever, you guys scam, you did not back your fee, they just take it from you!

Fake app

I started using this earlier this month and now I can’t withdraw money from my account it’s saying something went wrong please contact support I can’t use any option on this app

Mazi

Good App

Everything is perfect

It works 💯💯💯

Grey

Grey is wonderful genuinely! I am using it for everything these days! Keep up guys!

The best

Simply the best

Stay away from this app

This is one of the worst financial apps I’ve ever used. Their deposit verification process is slow, frustrating, and completely unreliable. I submitted everything they requested, waited for updates, and after all that, my deposit was simply reversed.

Customer support is extremely poor. Most replies feel automated, repetitive, and don’t address the actual problem. The compliance process seems disorganized and leaves customers waiting with no meaningful explanation.

Looking through recent reviews, I found many people reporting experiences similar to mine, which made me lose confidence in the platform. A financial service should make receiving payments simple and dependable, not stressful and unpredictable. Defrauding people out of their hard earned money
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Response from developer

Hi, we're sorry to hear about your experience and understand how frustrating this must have been. We understand your concerns regarding our deposit verification process. At Grey, the security of our users is a top priority, and this verification process is an important part of keeping the platform safe. Please note that reversals may occur if the required information is incomplete or if a transaction does not meet our verification requirements. We're continuously working to make our processes smoother and less stressful for our users. Please send us an email at support@grey.co so we can help with any issues you're experiencing.

Good

I love the idea

Grey is useless don’t waste your time !!!

Don’t waste your time using this useless app they won’t deposit your funds my school upkeep and school fee was return despite me providing every details they ask for … what really annoys me is they keep asking me to prove how my aunt is a relative , a dumb stupid question 😡😖 how am I supposed to prove my aunt is related to me like how ? Just $1025 deposits you dumb fuvk reject my deposit I’m closing the app for good I just pray my school doesn’t close portal before the payment goes back
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High charges

Imagine send $5 to my fgrey account and ends up receiving 2$

Holding My Money Hostage – Support Is Ghosting Me

They changed my virtual account number, and my successful deposit to the old account is trapped. Bank dispute proves they have the money, but support ticket #[Your Ticket Number] is being ignored. Do not download this app until they release my funds!"