Greyhound User Reviews

Customer Experience

Positive experience38.4% of reviews
Neutral7.3% of reviews
Negative experience54.3% of reviews

~ Based on 396 written reviews from the US App Store.

What users say

Is Greyhound Safe?

Greyhound: Buy Bus Tickets appears safe based on user ratings. AppsHunter Safety Score for Greyhound is 96/100.

This assessment is based on 229,686 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.9% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 229,686 App Store ratings for Greyhound.

Is Greyhound Legit?

Greyhound: Buy Bus Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for Greyhound is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Price went up while I was paying

I was paying for my ticket at one price and when I went to hit the pay button it gave me an error message and sent me back to the beginning with a higher price. I like greyhound but when things like this happen it feels like they are ripping a lot of people off to make an extra buck from a lot of people but it adds up.
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Great experience

Love traveling with them. Buses are clean and drivers are always safe and friendly.

Selam

I like everything

Hi

Easy going

Not helping

2 days ago Bus left with my luggage and no one seems to want to help me before it left at 2:30 am no one wants to help explain how things work they demand you off the bus first time doing Greyhound and no one seems to help and all has a attitude

Quick

Easy no hassle to book a trip

Prices

You look at a trip a week or two out, then 5 minutes later look at it again and the price has gone up. They are intentionally doing this to make you pay more.

Greyhound bad directions

The Google maps is incorrect for the Greyhound station in Atlantic City. By the time I got to the station had to pay an extra $20 for the ticket. This is the worst experience I’ve ever had.

Ghetto Fabulous

Nice app for bus stop

In a Pinch

Very easy to book fast, simple, and knowledgeable intelligence

Website usage

Me being low vision, I found your website to be easy to read, easy to navigate, and free of clutter. And I appreciate it very much.

Yea, NO

Don’t Give This Company Your Money!!! They Are The Worst Way To Travel

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Porfavor revisar bien el servicio que hacen algunos choferes, muchos son muy amables pero hubo una señora que fue muy mala con unos pasajeros, los hizo correr detrás del bus y los dejó olvidados en la estación, muy poco humana esa acción

SCAM

This company is a total scam! If you cancel your trip a month before they won’t refund you your money all they do is give you a voucher. Called costumer support and they went off on me and hanged up.

Excelente

Excelente

Select sheet option remove please

There is option of select sheet but that is west of money

Extra seat

Unable to reserve seat next to mine. Need extra space due to knee surgery.

Inputting Telephone Number

Has always been ALWAYS been challenge!!! Why?

Horrible

If your planning on taking a greyhound your better off walking over 100 miles to your destination
Greyhound will cause a huge delay nd cause you to miss your schedule & you have to deal with whatever consequences
I WILL NEVER EVER SUGGEST GREYHOUND
YOUR BETTER OFF WALKING TO YOUR DESTINATION

Gayhound

No customer service, constant delays