Extra seat
Unable to reserve seat next to mine. Need extra space due to knee surgery.
Inputting Telephone Number
Has always been ALWAYS been challenge!!! Why?
Horrible
If your planning on taking a greyhound your better off walking over 100 miles to your destination
Greyhound will cause a huge delay nd cause you to miss your schedule & you have to deal with whatever consequences
I WILL NEVER EVER SUGGEST GREYHOUND
YOUR BETTER OFF WALKING TO YOUR DESTINATION
Greyhound will cause a huge delay nd cause you to miss your schedule & you have to deal with whatever consequences
I WILL NEVER EVER SUGGEST GREYHOUND
YOUR BETTER OFF WALKING TO YOUR DESTINATION
Gayhound
No customer service, constant delays
Yep
Yeehaw
Purchasing
Issues with the app accepting phone number format
Do better
I’ve lost a lot of money trying to find a ride to the bus station spending over 200 and some dollars and we don’t get no refund Lord Jesus, be with us all
BUS
Okay so how is it that my departure for my bus is at 4:40 I come at like 4:30 and my bus isn’t there??? Not only did I have somewhere to be it’s delaying my time and others because I was not the only one to miss it, that is weird, change it, get it fixed. There is no reason for the bus to leave early, it should have grace time or wait for the actual time, FIX IT!
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A review from a relevant and future customer.
You may see some foolery on your ride, but what do you expect, all of those different personalities, in one small space. Every soul on board having their own super most important story, and all of our personal stories are the best in our own eyes. That’s the beauty of life. I say all of that to say this, you will come across some very interesting people on your journeys, be kind, and enjoy the ride. #AmericanRasta
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Decent
Easy booking, not expensive
Life
Greyhound has been the best thing in my life for real! I love the bus! It’s my favorite way to travel!!!
I love it
Its very amazing the app I love it
so bad
bad customer service
Her Story
I have traveled Greyhound all around this great big country and I am writing a novel about my greyhound adventures
Ai price manipulation discrimination
Prices change min to min based on your calculated desperation real time discrimination.
Rider
Great service!!!
Horrible Service and Reliability
I’ve taken several trips on Greyhound and every trip has been a problem. Extreme delay of hours, broken down buses on the highway leaving us passengers stranded for hours, and filthy restrooms at the station. NOT OK!!!
Cancellation
Cancellation policy sucks. Tried to cancel and they don’t give money back to your card they give a voucher. And my trip was $36 they tried to give me only 6 dollars back. This sucks
Negative 5 if Possible!
Problem 1) I was told four different busses and had to change queues seven different (was bounced back and fourth between buses and queues a few times). The staff were thoroughly misinformed. It was pure chaos! A couple of times, I was the first person, and then moved to the middle or last when we were given different instructions. I am now sitting on a bus that I was told was correct, then not, then correct, then not, and finally correct again. The queues should be well organized!
Problem 2) I paid for my seat and the seat next to me. The driver confirmed my two seats when I boarded. The bus was overbooked, and now I have someone next to me. I am neurodivergent and quite wiggly with the stress. The bus should Not have been overbooked! This is the second time this has happened to me in tree trips. I am beyond frustrated! I unfortunately booked side by side seats for the return trip. I wonder what if that will be the fourth time that the bus is overbooked. I have no difficulty traveling alone when everything goes according to plan even with my disability.
Problem 2) I paid for my seat and the seat next to me. The driver confirmed my two seats when I boarded. The bus was overbooked, and now I have someone next to me. I am neurodivergent and quite wiggly with the stress. The bus should Not have been overbooked! This is the second time this has happened to me in tree trips. I am beyond frustrated! I unfortunately booked side by side seats for the return trip. I wonder what if that will be the fourth time that the bus is overbooked. I have no difficulty traveling alone when everything goes according to plan even with my disability.
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Price increases
Hate that change prices
