Grief Works User Reviews

Customer Experience

Positive experience93.2% of reviews
Neutral3.0% of reviews
Negative experience3.8% of reviews

~ Based on 235 written reviews from the US App Store.

What users say

Is Grief Works Safe?

Grief Works: Self Care & Love appears safe based on user ratings. AppsHunter Safety Score for Grief Works is 93/100.

This assessment is based on 568 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
3.3% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 568 App Store ratings for Grief Works.

Is Grief Works Legit?

Grief Works: Self Care & Love appears to be a legitimate app. AppsHunter Legitimacy Score for Grief Works is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Help is given on your terms at a pace you need

I’m finding this app very helpful as the 28 sessions gives me time to reflect and understand what I’m feeling and provides useful tools for coping. Most importantly, I can engage as much as I need and I can miss days if I don’t feel up to it. There’s no pressure. I will try the live and group sessions at some point, but I’m not ready yet.
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My love

My wonderful husband Jeff , my best friend and soul mate for 41 years died after a short but vicious illness in May.
I contacted Cruse on a particularly sad day and following a long empathetic and practical chat with a lovely counsellor she suggested Julia Samuel - who I immediately felt very comfortable with - and the Grief Works app which has reaffirmed that’s it’s ok to grieve in any form.
I feel the bereavement course will be very beneficial and soothing as I’m so wired and tired
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Support

I have found the Grief Works Support Programme very supportive and helps me on my grief journey. The journalling and the meets up on a Monday evening very helpful. It’s good to speak to people in the same situation who understand how you feel. Often you hear worse stories than your own. I recommend joining
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Very useful course and tools

I logged into the Grief Works programme on recommendation of a grieving friend and have found it useful in working through my grief. I use the tools when I feel I need help and enjoy the morning sessions when I have time

My love

My wonderful husband Jeff , my best friend and soul mate for 41 years died after a short but vicious illness in May.
I contacted Cruse on a particularly sad day and following a long empathetic and practical chat with a lovely counsellor she suggested Julia Samuel - who I immediately felt very comfortable with - and the Grief Works app which has reaffirmed that’s it’s ok to grieve in any form.
I feel the bereavement course will be very beneficial and soothing as I’m so wired and tired
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Really Helps with recent loss

Grief Works has been very helpful stepping me thru the process of grieving along with giving me hope for a better future on my own.

Excellent

I have only been using the app for four days and already found it a great support

Grief Works

I would HIGHLY recommend this app for anyone experiencing grief no matter how recent or long ago you lost your loved one 💗
I wish I had heard of the app years ago.
Julia and Nick are so lovely and warm, sincere and supportive.
Julia’s experience of supporting those are grieving shines through as she gently soothes and supports you.
Ceri who leads the daily online meditation/time to just be session is brilliant. He has such a wonderful approach, amazing knowledge and techniques.
Thank you I shall be using the app throughout my life 🙏
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Feeling understood

Grief Works is helping me to separate out all the confusion and mixed emotions going around in my head.
It’s also helped me to realise that my grief is unique to me and I don’t need to feel guilty on days when I get on with my life.
I like the way I can use the app at my own pace.

Grief works

Really helping deal with all the emotions I’m going through.

Grief Support

Signing up to Grief Works is really helping me through my grief journey. It is only 8 months since my husband passed away but the tools available are a great support when I use them. Responses to queries are always quick and are never “standard responses” which makes me feel that any response has been carefully thought through. For me personally it is money well spent.
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Most helpful and genuine App. Available

I only managed to do part of the course due to ill health. However I found it to be the most well structured, helpful and genuine help that is out there. All the people involved with Grief Works are sincere and honest in wanting to help us move forward and be able to understand our emotions and feelings and ultimately cope with our grief. I especially can’t thank Julia and Nick enough for all their help!
I hope to do the course again when I’m better and have already told my daughters and friends all about how helpful it was and will continue to recommend it to anyone who is grieving and feeling lost. Patricia ❤️
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Really Helpful

I have found the Grief Works app and support program extremely helpful as I live with and process my grief. I like the fact that sessions are “bite size” so I can take my time over them and move on to the next one when I’m ready. The meeting videos are also very much appreciated, practical advice delivered with real empathy and compassion. Thank you 💕
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Grief Works App

I am a mental health practitioner by profession so can be someone reluctant to seek support through an ‘App’ but have found this one to be a valuable tool to support, coach and challenge everything that needs to be through the very hard grieving process. The ability to meet others online going through the same. Now I know what the saying ‘no pain no gain’ really means to be able to heal and thrive. And I love the ‘puddle’ analogy. I would highly recommend investing in the ‘Grief Works’ app.
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Gentle, comprehensive guidance

My brother recently used MAID, or medical assistance to die, after months of rapidly losing his abilities to move, talk, eat, swallow and breathe with Multiple System Atrophy. While I was glad for him that he was able to die on his own terms I found it extremely difficult to navigate grieving him while he was still living while I was helping to take care of him, then watching death sick his life from him when he took the concoction of meds , and now grieving the loss of my brother. I still don’t know the use of grief. I have a wonderful therapist and joined an in-person grief support group because I strongly believe healing happens in the context of face-to-face relationships with other real live humans, but haven’t found the support group to be particularly helpful. This app IS amazingly helpful. I’m so glad I found it. The range of support strategies it offers provides a wealth of options to choose from. I love how this app allows each user to take what we need as we need it. I can’t say enough good about it. The daily gratitude reviews, the lessons, the mindfulness exercises, the regular prompts to reflect, the visualizations, breathing exercises, etc. offer a huge toolbox. I’m exceedingly grateful to be able to use this app to lean on and guide me on my journey. I highly recommend it. It’s invaluable.
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Response from developer

Thank you for sharing such a powerful and deeply personal experience. We’re so sorry for the loss of your brother and all that you’ve been through. It means so much to know the app has been a helpful companion alongside your other support. We’re truly honoured to be part of your journey.

Doris Hall

This is an amazing support group. It is helping me cope with my dreadful loss.

Beautiful app but disappointing support and pricing

A really lovely, thoughtful app with a calm and supportive feel throughout. The content is clearly created with care and understanding, and the resources are genuinely helpful, especially when going through something as difficult as grief. It feels gentle rather than overwhelming and I like how it encourages reflection without pressure.

There is a lot of knowledge behind the app and it comes across as a safe space to explore thoughts and emotions at your own pace. The content itself feels supportive and understanding. However, the lack of response to some of my emails had the opposite effect and at times made me feel quite alone and unsupported, which was disappointing given the nature of the app!

The cost is also very high. I appreciate that therapy in general can be expensive but at this price point, even with a monthly option, it feels well above what many people can realistically afford, especially at a time when they may need support the most. Along with the cost and the communication inconsistency, it left me feeling frustrated and dismissed so because of this, I’m no longer using the app.

Overall, it’s a beautiful and well-designed app with meaningful content but the pricing and lack of consistent communication make it hard to continue with.
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Response from developer

Thank you for such a thoughtful and honest review. We’re really sorry to hear that our communication left you feeling unsupported—that’s not the experience we want anyone to have. We truly appreciate your feedback on this and the pricing, and we’ll take it on board. We’re grateful you found value in the content and wish you care and support moving forward.

Grief Works

Really helpful to guide and keep me steady in early stages of grief

Helpful

I have struggled a bit since losing my husband in Oct last year and decided to try counselling, unfortunately the waiting lists are anything up to a year so thought did give this a go. I have found it helps me to focus on the here and now and try to find positives in each day.
It’s worth a go everyone deals with grief differently but give it a try
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Excellent

This has been the best source of support, information and care that I have ever encountered before. I wish to thank Julia, Nick and team for creating this app, which I cannot praise too highly.