This is the 2025. There is no reason for you not to allow International numbers on the app
If you only want German travelers to use the app and not foreigners to be able to book tickets then you should have something that says this. There is no need to let us go through downloading the app and signing up for an account then finding out that we have a phone number that is not German so we cannot get the verification codes to use the app or online website. In this day and age there should be no excuse for this. So much money lost.
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Crap.
This app is useless.
Worst App Ever!
First, it doesn't allow me to detele my payment method. An second it's useless. Annoying registration ang long. NO customer support. Avoid it!
6 years later and just as bad!
Managed the registration process with some pain and soon realised App had next to zero consideration for user! Apart from inadvertently buying monthly tickets in the wrong direction for almost a year, the App seems to decide on its own when to issue you your already paid for ‘10-Trip ticket’.
Admittedly, the latest problem seem to get worse when the EU Payment Service Directive (PSD2) became effective.
Will Be Deleting!
Admittedly, the latest problem seem to get worse when the EU Payment Service Directive (PSD2) became effective.
Will Be Deleting!
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For Non-Europeans...
When setting up payment methods, it would seem that Americans and other non-European people wouldn’t be able to proceed.
I’m from the States and I simply entered my address as I normally would, but chose “Germany” for my country. Then I chose “Credit Card” because US debit cards won’t work as a debit card with the system HandyTicket is using. After that, I entered all of my Visa debit card information, validated it, and saved it.
Works perfectly. 🙂
Cheers!!
I’m from the States and I simply entered my address as I normally would, but chose “Germany” for my country. Then I chose “Credit Card” because US debit cards won’t work as a debit card with the system HandyTicket is using. After that, I entered all of my Visa debit card information, validated it, and saved it.
Works perfectly. 🙂
Cheers!!
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Ausländische Adresse
Akzeptiert meine Adresse aus dem Ausland nicht, obwohl ich mein Land Im Menu auswählen kann. Somit kann keine Zahlungsart gespeichert (Kreditkarte) und Tickets nicht gekauft werden.
Needs to accept payment from foreign credit cards
Please get with the times!
Still easier to buy a ticket with coins
Why is there no Apple Pay support? Why doesn’t it support a credit card from another country.
Useless
Crashes always when changing region. Useless.
Stürzt ständig ab
Seit v2.0 stürzt diese App direkt nach dem Ticket-Kauf meistens ab.
Favoriten-Funktion geht überhaupt nicht mehr.
Schade.
Favoriten-Funktion geht überhaupt nicht mehr.
Schade.
Not fit for purpose.
Hello!
There is a big downside - that app and the system are not designed to accept all around the world credit/debit cards and/or PayPal accounts.
It accepts only few EU country cards and addresses. It was mentioned in someones review back to 2012 and nothing done.
To my mind it lets down all that German idea about sustainabilty and saving the environment.
It also would make compliance with Germany rules much easier when you able to buy ticket before even leaving home/hotel and not looking for FahrCard vending machine.
Thousands and thousands tourists could just easily buy handy-tickets rather that paper tickeys all around the Germany.
There are great examples how great e-ticket system works - Deutsche Bahn (DB), BVG - Berlin, MVG - Munich transport systems apps already accept worldwide payment cards.
There is a big downside - that app and the system are not designed to accept all around the world credit/debit cards and/or PayPal accounts.
It accepts only few EU country cards and addresses. It was mentioned in someones review back to 2012 and nothing done.
To my mind it lets down all that German idea about sustainabilty and saving the environment.
It also would make compliance with Germany rules much easier when you able to buy ticket before even leaving home/hotel and not looking for FahrCard vending machine.
Thousands and thousands tourists could just easily buy handy-tickets rather that paper tickeys all around the Germany.
There are great examples how great e-ticket system works - Deutsche Bahn (DB), BVG - Berlin, MVG - Munich transport systems apps already accept worldwide payment cards.
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Useful but no Concept of what user friendly is
At long last there is an app to use to pay for public transport in certain areas in Germany. Don't expect it to be easy though. Registering is a pain. I even had to trick the app into entering a fake date for my bank card ( card only has a month/year) and the app demands a date. Trying to upload money prepaid is another pain. 3 weeks later my money is back in my bank, I have wasted much time on mails, and I am still using a credit card instead of prepaid. Let's hope for competition that really understands user friendliness! How about it MYtaxi? Ready for another revulution?
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Takes my money but no longer works.
This app used to work well, but last 2 weeks in Duesseldorf, it just takes my money and issues me tickets that are rejected by bus drivers and ticket inspectors. Been to Rheinbahn offices but no one can help. Down 15 Euro on unuseable tickets, and can no longer trust this app!
Keeps crashing all the time
Unstable useless crappy app. Will have to get a refund of my deposit as I can no longer access my account. Stay away from this waste of time.
App Crashes!
The App keep crashing all time! I have to delete the app and install it again everytime I want to buy a ticket. Bug needs to be solved. Otherwise it can be very usefull.
Could be a good app
The authentication only accepts German or other EU forms of identification…well hello programmer there are others here in your country that would like to use this app via "lastschrift" but can't since they don't possess a German or EU passport!
Abzockprogramm
Vorsicht!
Kauft man einen Fahrschein wird dieser sofort entwertet.
Lieber vorher die AGB's auf einem PC lesen als diese App zu benutzen.
Dises App ist mangelhaft!
Kauft man einen Fahrschein wird dieser sofort entwertet.
Lieber vorher die AGB's auf einem PC lesen als diese App zu benutzen.
Dises App ist mangelhaft!
