HappyNest | Laundry Service User Reviews

Customer Experience

Positive experience51.9% of reviews
Neutral2.9% of reviews
Negative experience45.2% of reviews

~ Based on 104 written reviews from the US App Store.

What users say

Is HappyNest | Laundry Service Safe?

HappyNest | Laundry Service appears safe based on user ratings. AppsHunter Safety Score for HappyNest | Laundry Service is 94/100.

This assessment is based on 1,769 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
1.3% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 1,769 App Store ratings for HappyNest | Laundry Service.

Is HappyNest | Laundry Service Legit?

HappyNest | Laundry Service appears to be a legitimate app. AppsHunter Legitimacy Score for HappyNest | Laundry Service is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unsatisfied With With Clothes Washed and Delivery

Was not happy because the clothes were clean but didn’t have fresh scent coming from them to let you know it was clean it was like they came out someone’s closet and the driver text he was five minutes away from me and it took him 50 minutes to get here and on top of that I was waiting but he hadn’t come I was waiting. Now you think he would use common sense but he didn’t. It had been raining and he put the clothes down on the pavement in a puddle of water when there were lawn chairs sitting against the house clearly not using the brain god gave him.
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1st Pick up + Drop off

This was a very seamless process. I was notified step by step and the drivers followed directions. My laundry was picked up by 2pm and delivered before 10am on a Saturday the next day perfectly folded. I will definitely be using this service regularly. It was also priced well.

So Convenient

I love Happy Nest! This service has always been been so helpful. Fast Quality service.

It’s ok about 3/4 of the time

A year of this and we’re done. Wrong clothes delivered. No clothes delivered. Partial orders. Roughly one failure a month, and we used it weekly. That’s a 25% failure rate. Great batting average. Terrible laundry service. Every one of those meant contacting support, which is time I already paid not to spend. Not recommending it.
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Save time

Love this service

Great servo

Well, this was the
First time
In my life at 45 using a laundry service and I have to say I completely love this, and to hit the jackpot with this company for the first time! WOW very polite, clear communication except for cancellations! I think that could be better than
Just an email, maybe a confirmation tab in the App to say you understand or confirm for the cancellation other than that small detail I completely love this and look forward using them in the future!
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Best service!!!

Best laundry service in Columbus. I highly recommend.

Wrong house!!!

Wrong house!

The folding was bad

I’ve sent my laundry to you several times, but today I really didn’t like the way the clothes were folded. I don’t know if the staff changed or if they were just really tired, but the bottom line is I wasn’t happy with it. I want to cancel my service and try somewhere else. I’m leaving this review—not because I didn’t like the service before, but because I didn’t like it this time.
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First Timer

Just used this service for the first time, and I’m impressed! The laundry service did a great job—everything came back clean, fresh, neatly folded, and handled with care.

The entire process was convenient and hassle-free, which is a huge plus for a busy schedule. I’ll definitely be using their service again and would recommend them to anyone looking to save time without sacrificing quality.

Very satisfied with my experience!!!
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Pleased

Peace
This is my first time and I was skeptical
However I really like how organized this process/transaction has occurred
I will be back

Excellent

Clothes were
Folded nicely and clothes washed great!!! Loved it

Awesome

Super quick super clean

Excellent very helpful how do I tip

Tip

New cleaner not as good

It seems as though you've switched to a different cleaners in my area and it's not as good. It's such a bummer. The clothes feel stiff and are folded in a way the arrive so wrinkled.
They're wrapped in cling wrap which is annoying to unwrap. I miss the old way! Please
Contact me if you change back, I won't be using the service until then.
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Detergent issue

Our clothes and our infants clothes came back reeking of potent detergent despite request for Seventh Generation and no scent detergent. I had to rewash everything.

Amazing Service

Truly Professional service with accurate and easy to use app.

Lies

Never received the fabric laundry bag I was supposed to get and have been charged bag closure fees on bags that were closed. That’s only since using the plastic bags the company provided.
My first wash I included a fur sweater I purchased second hand as I wasn’t confident in my ability to wash it myself. It got fur on all the clothes it’s was packed with. A month later, I’m still picking off fur from my other clothes.
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Laundry

Things have gotten better. My items that are in the mesh bags have been folded lately, I greatly appreciate your support.

Misleading pricing

I wound up paying twice as much as I thought I would. Used it once, never using again