Unhappy New Customer
Very disappointed in the service. For the cost, I certainly had higher expectations. I either had to refold items or had to toss them in my dryer to get the wrinkles out they were folded so badly. I received things back inside out. Shorts were folded with a half cuff which put big wrinkles in them. A simple shake of each garment would have worked wonders before folding. Won’t be using the service again. I wish I could submit photos with my review.
Show more
Didn’t follow laundry instructions
I asked that the clothes are laundered and bagged as they were: not mixing the laundry for the various household team members. They did not do that. First time using them and this is a huge disappointment for this family size.
Terrible Customer Policies and Terms of Service
This company doesn’t read tag or notes for how to handle you’re laundry nor do they retain responsibility when destroying or damaging your items. An item off mine was completely destroyed due to them not following instructions and they refused to refund me the item they destroyed and also stated they only refund 60% never the full amount paid. Do not use this service use an actual dry clean service with options, they only machine wash items.
Show more
Perfection!
My dryer is broken. I email and they arrived the next morning (Sunday). My clean folded clothes were delivered Monday am. Awesome service, quick, efficient and friendly. I just might get use to this.
I couldn’t be happier
This was my first time using happy nest. I chose them because it’s really inconvenient to do laundry in my new place and I was hesitant to send it out, but I couldn’t be happier. The pick up and delivery service was fantastic and easy to track and the clothes came back beautifully, although I would’ve preferred they used more fabric softener because I like it but I think I can request that I would recommend them to anyone
Show more
Supercalifragilisticexpialidocious
Clothes washed and Folded expertly + asking for quarters was lowering my manifestation energy
Unsatisfied With With Clothes Washed and Delivery
Was not happy because the clothes were clean but didn’t have fresh scent coming from them to let you know it was clean it was like they came out someone’s closet and the driver text he was five minutes away from me and it took him 50 minutes to get here and on top of that I was waiting but he hadn’t come I was waiting. Now you think he would use common sense but he didn’t. It had been raining and he put the clothes down on the pavement in a puddle of water when there were lawn chairs sitting against the house clearly not using the brain god gave him.
Show more
1st Pick up + Drop off
This was a very seamless process. I was notified step by step and the drivers followed directions. My laundry was picked up by 2pm and delivered before 10am on a Saturday the next day perfectly folded. I will definitely be using this service regularly. It was also priced well.
So Convenient
I love Happy Nest! This service has always been been so helpful. Fast Quality service.
It’s ok about 3/4 of the time
A year of this and we’re done. Wrong clothes delivered. No clothes delivered. Partial orders. Roughly one failure a month, and we used it weekly. That’s a 25% failure rate. Great batting average. Terrible laundry service. Every one of those meant contacting support, which is time I already paid not to spend. Not recommending it.
Show more
Save time
Love this service
Great servo
Well, this was the
First time
In my life at 45 using a laundry service and I have to say I completely love this, and to hit the jackpot with this company for the first time! WOW very polite, clear communication except for cancellations! I think that could be better than
Just an email, maybe a confirmation tab in the App to say you understand or confirm for the cancellation other than that small detail I completely love this and look forward using them in the future!
First time
In my life at 45 using a laundry service and I have to say I completely love this, and to hit the jackpot with this company for the first time! WOW very polite, clear communication except for cancellations! I think that could be better than
Just an email, maybe a confirmation tab in the App to say you understand or confirm for the cancellation other than that small detail I completely love this and look forward using them in the future!
Show more
Best service!!!
Best laundry service in Columbus. I highly recommend.
Wrong house!!!
Wrong house!
The folding was bad
I’ve sent my laundry to you several times, but today I really didn’t like the way the clothes were folded. I don’t know if the staff changed or if they were just really tired, but the bottom line is I wasn’t happy with it. I want to cancel my service and try somewhere else. I’m leaving this review—not because I didn’t like the service before, but because I didn’t like it this time.
Show more
First Timer
Just used this service for the first time, and I’m impressed! The laundry service did a great job—everything came back clean, fresh, neatly folded, and handled with care.
The entire process was convenient and hassle-free, which is a huge plus for a busy schedule. I’ll definitely be using their service again and would recommend them to anyone looking to save time without sacrificing quality.
Very satisfied with my experience!!!
The entire process was convenient and hassle-free, which is a huge plus for a busy schedule. I’ll definitely be using their service again and would recommend them to anyone looking to save time without sacrificing quality.
Very satisfied with my experience!!!
Show more
Pleased
Peace
This is my first time and I was skeptical
However I really like how organized this process/transaction has occurred
I will be back
This is my first time and I was skeptical
However I really like how organized this process/transaction has occurred
I will be back
Excellent
Clothes were
Folded nicely and clothes washed great!!! Loved it
Folded nicely and clothes washed great!!! Loved it
Awesome
Super quick super clean
Excellent very helpful how do I tip
Tip
