It was satisfying watching the views beer on tap was amazing I love the building and it's not far aw
It was satisfying watching the views beer on tap was amazing I love the building and it's not far away handy to home and I love climbing
Maid of the Mist tour
Great day at the falls. Saide, our guide, was very knowledgeable.
Hassle free booking
Easy to book the tickets, transaction reflected twice but card bank side cancelled the duplicate
Amazing antelope canyon tour
EVERYTHING! The canyon was beyond amazing and our tour leader Carson was exceptional and extremely knowledgeable. Showed us so many things in the canyon and took some amazing pictures using our camera. He did this for everyone in his group. Would definitely book with Antelope upper canyon tours again!! Thank you for a beautiful and brilliant experience we will never forget.
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Lack of notice
I booked a Chicago cruise for a total of ten people, and the cruise was cancelled. There was no correspondence from Headout regarding the cancellation. Luckily, I booked an additional ticket through the city cruise website where they sent an email explaining the cancellation. However, if I had not bought that additional ticket, ten people would have drove to Chicago with expectation to get on a cruise that was not in operation. Headout did not send any notices to inform participants that they could reschedule or get a refund. I don’t think that is good business practice.
On the other hand, when I did reach out to inquire about the cancellation the process was quick, and the refund was released back within a couple of days.
Headout, please inform participants of cancellations, delays, or issues. That is the right thing to do.
On the other hand, when I did reach out to inquire about the cancellation the process was quick, and the refund was released back within a couple of days.
Headout, please inform participants of cancellations, delays, or issues. That is the right thing to do.
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