HealthTap Primary Care Doctors User Reviews

Customer Experience

Positive experience76.2% of reviews
Neutral2.9% of reviews
Negative experience20.9% of reviews

~ Based on 239 written reviews from the US App Store.

What users say

Is HealthTap Primary Care Doctors Safe?

HealthTap Primary Care Doctors appears safe based on user ratings. AppsHunter Safety Score for HealthTap Primary Care Doctors is 94/100.

This assessment is based on 4,979 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
2.0% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 4,979 App Store ratings for HealthTap Primary Care Doctors.

Is HealthTap Primary Care Doctors Legit?

HealthTap Primary Care Doctors appears to be a legitimate app. AppsHunter Legitimacy Score for HealthTap Primary Care Doctors is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very nice doctor

Dr. Patel was very kind, caring and helpful during my visit with her. I do appreciate her a lot as my online doctor ❤️

Always there for me.

Dr. Harte , is amazing . Whether I’m too sick to go to a doctor or just have a question. Thank you for being my family doctor.

So easy but professional

Really liked my doctor. She was extremely easy to talk with and the whole experience was better than going to my doctor in house, if I could even get in to see him. Will definitely use it again

So easy but professional

Really liked my doctor. She was extremely easy to talk with and the whole experience was better than going to my doctor in house, if I could even get in to see him. Will definitely use it again

Fast and easy

Great doctor, good price, highly recommended

Video and Audio are Marginal

The app isn’t terrible until you have a tele-appt. My internet is very good and my provider was unintelligible. He ended up having to call me because the quality was terrible. The buffering and/or compression needs to be reworked. My Zoom calls with 50 participants on video work substantially better than this app.
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Worked Perfectly

Dr Kimberly Strickland was very detail oriented and efficient to target my wellness journey. I was so sick the first visit. She broke down the most needed care first, then followed up with an appointment targeting my healing. I thought I would be done with following up, but she reread her notes and my BP was high on my first appointment due to sickness. A third appointment was made to follow up on me taking my BP for two weeks to ensure it was within acceptable range. Very thorough and thoughtful Doctor.
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Great Service

I greatly appreciate health tap. great service. I recently had a video appt. W/Dr Rajavi Shah. Very nice friendly & patient to hear me out.great experience. thank you !!

1 -2 week wait times

Did not expect to wait 1-2 weeks for an appointment. This should be more clear before paying a subscription.

Quality of care

I am so absolutely pleased with my first experience with healthtap! It was totally convenient to use and to continue to message my physician when there is a true question or concern. But, primarily, I am thrilled at the quality of care I received!! I really underestimated What a difference I might be able to experience by Televisit, but it was the most personalized and thorough visit I think I have ever had with any physician. So, so pleased:)
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Horrible

Never use these doctors. I refused to get vaccinated and the doctor I used told me I was going to die and take people with me. She demanded to know if I was going to get vaccinated in the future and I am guessing because she put that in my notes and got paid for it. Horrible company but if you are a liberal, probably right up your alley.
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Review

This doctor was a great listener and compassionate. Highly recommend

Love this service

I joined about 5 years ago and whether it’s just asking a question or booking a visit I’ve always been happy with service provided. I use once or twice a year when I can’t get into to see my own docs. Very professional and efficient doctors on staff.

Great and Prompt service

Very caring and listens to you as a patient.

Not user friendly

Very cumbersome to navigate. Why does app require a link to click after creating account and entering email? We should create password and use it and not click a link!

Fail

The app kicks me out of the que repeatedly while waiting on a doc.

Disappointed

I am extremely disappointed with this service. From the hassle of trying to get seen by a doctor to technical difficulties on their end to a horrible bedside manner doctor. I am sad that my insurance company has decided to go with this online health service.

Awesome Service

Dr. Leslie was fast quick to the point. I needed a refill and he was able to take care of me In a couple of minutes to get a refill on my prescriptions. two minute initial wait time which really was only about a minute to see a doctor. This is the second time using this app and both times they have been Fantastic.
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Easy, convenient, and affordable!

Very pleased with this app and my experience. It was super easy to sign up, find a doctor, and I was able to get an appointment the next evening. My doctor was very friendly and helpful, and the cost is very reasonable and honestly less than you’d probably pay in a regular setting. Very grateful this exists!
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Can’t Read More

Love the app but the update makes it impossible to get answers. When you click Read More, it refreshes the page in the app, but does not allow you to read the whole answer.