Heinemann User Reviews

Heinemann
Heinemann
Gebr. Heinemann SE & Co. KG

Customer Experience

Positive experience26.1% of reviews
Neutral4.3% of reviews
Negative experience69.6% of reviews

~ Based on 23 written reviews from the US App Store.

Is Heinemann Safe?

Heinemann appears safe based on user ratings. AppsHunter Safety Score for Heinemann is 89/100.

This assessment is based on 48 user ratings, with an App Store average of 4.9/5.

Safety Analysis

95.8% of ratings point to a safe experience
2.1% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 48 App Store ratings for Heinemann.

Is Heinemann Legit?

Heinemann appears to be a legitimate app. AppsHunter Legitimacy Score for Heinemann is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible

Useless app

Never works

Once again overseas trying to use this silly app it has never worked since day one they struggle to support this app I’ll not bother again to use it

Your app doesn’t work

Can’t log into your app. It Doesn’t work! Total waste of time!

Get it together.

This has got to be one of the worst apps I’ve used 😕. Always doesn’t work at airports. Go figure.

Can’t join up

My details are all correct, my password has the required 8 characters, my birthday is correct and I have read the terms etc. I have ticked all the boxes and yet my ‘filled in data is invalid’. Nowhere to go really.
(Well actually I am neither Mrs nor Mr, but I chose the gender appropriate option.)

Stupid app

Stupid app, stupid programmer, even more stupid the guy who hired the programmer. Impossible to create account, states that input information is incorrect, without specifying what allegedly is incorrect, while everything is correct.

Should be zero stars

The worst app I’ve ever used. Unusable accepts my search but when item is selected it just goes into a loop trying to sell me something completely different. I’ve removed it and gone to Dan Murphy’s at least their app works!

Outdated stock list

Is not up to date with the stock I saw available in store.
Only provided the option of Mrs and Mr for sign up options.

Impressed

I’ve tried a lot of apps with a similar purpose but this is by far is the best! Easy to use, highly informative and beautiful graphics!

Convenience to life

The Heinemann app brings so much convenience. No need to queue up as you can order and collect the order before you depart. You can even check what’s in stock… so good!

Easy to use App

The app was easy and simple to download and had no issues signing up. Also efficient to navigate!

It’s Good

Before I travelled this month, I downloaded the app before leaving Australia. I found all the beauty products I needed and also saw there deals online prior to arriving at the airport! I l signed up at the airport & received $$ off of my purchase.

They updated the App and now is great!

This is a pretty cool App for Duty Free deals, noticed old bad reviews but downloaded anyway and pretty happy with it. Will use now that borders are open and os travel will kick on

Still can’t sign up

Remains unable to verify sign up, with no email, Can’t proceed, useless.

Non duty free products in this app

Source your products elsewhere. Products sold here are marked up and are certainly not duty/tax free. DECEPTIVE and worthy of a complaint to the ACCC.

Cool product scanner feature

Downloaded the app and was impressed with how easy it was to use. App has this handy product scanner feature where I can scan the barcode of the things I want to purchase (with my mobile phone camera) and it will show me what the duty free price is. I can also purchase before I travel too!
Great app.
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Can’t get past sign up

Read reviews. Tried it anyway, doesn’t send the verification email. Checked spam folders etc. Ah well... delete. Next.

Sign up is not working

The registration process is broken! You can’t get past the sign up process.

Mmmm

Can’t get past sign up stage.

Так себе

Почему при обновлении приложение забывает и логин и пароль?

Response from developer

We're sorry that you had issues with our Heinemann App. If you need further assistance, please get in touch with us by email. Our address is service@heinemann-and-me.com