Helbiz User Reviews

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Asset stripping Co

Looks like these US parasites took over mimoto - a brilliant Italian company offering electric scooter travel around the city - and ran it into the ground.

Money up front

Wanted you to give your payment method before giving rates. No way to do business.

Terrible company and business

I want to see this company in the ground after how their scooters didn’t work and I they still charged us.

aHell of a Ride.

I burnt a mclaren with this two well beast

Don’t rent in LA Venice beach

Please don’t waste your money on this brand if your in that area all the scooters down the strip are broken , not working , seats broken overall I wasted 12$ in unlocking 12 scooters that did not work . Please use a different brand if your in the area this brand clearly don’t care about maintenance on there product
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First Time!!

Love it!!

Bike didn’t work

Bike charged me but didn’t work.

Expensive!!

5 mins for 5 dollars!

Slooooooow!!!

Used it in Tampa once. What could’ve been 7 minutes ride turned to 15 minutes because most of the way the scooter would slow to crawling speed at which it’s hard even to keep it balanced. So, I walked it until it would speed up again. As a result the ride was $15 - a few dollars more than if I would taken a taxi. Simply not worth it. I am surprised they are still in business.
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Scam

Made me deposit 10$ and charged me from that the first ride, after that the only payment option was directly from my card and not what was left of the deposit, so I have 7$ in the account that I can’t take out or use. It’s not a lot of money just scummy way to do business.

Charged me and didn’t work



Absolute trash - strongly discouraged

Do not use these products.

No indication of a scooter’s condition or battery power before “unlocking”, which costs $1. Most likely, your scooter’s accelerator will not work and the rear wheel will not be released after paying to “unlock” the vehicle. You will also be charged for the time to determine if you can get the scooter to work once unlocked. Therefore, you will spend up to $10 just to find a functional scooter amongst a fleet. Absurd. Criminal?

If you are lucky enough to find a functional scooter and if you decide to remain still for a few minutes during your ride, then your scooter will most likely fail as described above.

Do not waste your time.
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Charged for nothing to work

Tried multiple vehicles to get charged each time, non of them worked (all had over half charge left).

Best 7 bucks I’ve spent in a while

felt like a kid again lol

Trash

Tried to use the scooter and thing only went 1 mph but wanted to charge me a dollar per minute crazy there’s also no way to cancel the ride because it’s outside a zone right off the bat.

I love it

AMAZING

Rides did not work and overcharged me

None of the bikes worked properly and several did not start at all.

Scam

My husband and I purchased two rides for scooters… Got charged $10 each for starting fee +.59 cents per minute… Scooters did not even start just paid 30+ dollars for nothing.
Use other brands. This company is a scam.

Cool ride!

I use to drink the bird scooter but absolutely love this ride!

Nice

So nice