Hertz Rental Car, SUV, Van User Reviews

Customer Experience

Positive experience27.4% of reviews
Neutral8.4% of reviews
Negative experience64.2% of reviews

~ Based on 646 written reviews from the US App Store.

What users say

Is Hertz Rental Car, SUV, Van Safe?

Hertz Rental Car, SUV, Van appears safe based on user ratings. AppsHunter Safety Score for Hertz Rental Car, SUV, Van is 96/100.

This assessment is based on 520,695 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 520,695 App Store ratings for Hertz Rental Car, SUV, Van.

Is Hertz Rental Car, SUV, Van Legit?

Hertz Rental Car, SUV, Van appears to be a legitimate app. AppsHunter Legitimacy Score for Hertz Rental Car, SUV, Van is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rate change

Step away for 1 hour came back rate increased $20, and pay now not available.

Hertz can do better

Sometimes , Hertz can be so disappointing

Military Discount

I am requesting the military discount and rewards I am entitled to. I have rented from your company twice and have yet to receive either the military discount or any rewards for my rentals.

I expect this issue to be addressed and corrected promptly. I have given your company two opportunities to get this right, and I can assure you there will not be a third if this is not resolved.
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The Hertz app does not allow me to select drop off date!

The app is going crazy, not intuitive. I select the pick up date and the the drop off date automatically changed to be the same as pickup date! I could not change it on the mobile app interface.

Every Time

EVERY time you update this app, I have to login AGAIN. It’s absolutely ridiculous. Says a lot about the organization

Car Brand

I do not like KIA’s! Why have you gone overboard on these cars. Off brand for Hertz. I will switch if you don’t.

Rockstar

Kathy is The Best

Bill Ferguson

Julie the mgr at
Missoula Hertz is a phenomenal representative for Hertz. I’ve rented 4 times in the past few months and has always been extremely accommodating with my requests . Keep up the great work Julie

Jackie

Good customer service!!

Meldung Standort ausverkauft

Hallo, ich bekomme immer die Meldung Meldung Standort ausverkauft. Online kann man ohne Probleme buchen. Standort DUS und OLB getestet.

Hertz Fiumicino

Hertz service rep Leonardo at Rome Fiumicino is always so professional and helpful. Always service with a smile!

Thank you

Very easy and very simple and I appreciate it so very much thank you

Perfect

Help me through every step on the way and never gave up on me or hung up on me when the time seemed difficult and it got frustrating. They continue to push through and make sure I got the vehicle that I was wanting. Thanks again hurts you’re the best.

Bad app

The app is the worst. Keyboard covers up the dejection of location

CEO

Be careful of the prepay being automatically filled in as the first choice.

Amazing

Hertz has always been great for me anytime that I need a rental vehicle. Presidential circle reward member they always have everything ready without issue. Highly recommend!

The Best Company

I’ve been renting over 8 yrs and it’s absolutely served its purpose ⭐️⭐️⭐️⭐️⭐️⭐️

Horrible captcha

Impossible to login

I carry my own rental insurance because I rent cars frequently!

The app won’t let me disable the extra insurance for some reason and I specifically pay extra for rental coverage with my current insurance company and I don’t trust these add on insurances. Furthermore I shouldn’t have to pay them!!!

Fast , easy & Professional

DIA is a pain flying American. Hertz is easy, fast and professional