Horrible booking process
Unclear booking process resulted in me not getting a room I wanted to book and hours on the phone talking to all sorts of people saying all different answers to finally being met with admitting it was there fault and couldn’t do anything about it
Soooo slow!
I would think Hilton could enhance their app so it’s not so slow.
Terrible and confusing App
Doesn’t have (or I couldn’t find) the chart of available rooms and point costs by date like the desktop. Makes searching for available rooms in your point range a time consuming hassle.
Website sucks
This website is so old and slow. Error messages, can’t change the primary person on the registry. Promotions that are advertised and show available in the app error out and when u call they are not available.
Terrible ! !!!!!!!!!
This is the worse app I’ve used. Keep getting error messages. Can’t log in. Had to change my password several times and when I did it told me it was incorrect
