Holafly eSIM User Reviews

Customer Experience

Positive experience46.6% of reviews
Neutral3.8% of reviews
Negative experience49.6% of reviews

~ Based on 1,728 written reviews from the US App Store.

What users say

Is Holafly eSIM Safe?

Holafly eSIM: Unlimited Data appears safe based on user ratings. AppsHunter Safety Score for Holafly eSIM is 96/100.

This assessment is based on 37,558 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 37,558 App Store ratings for Holafly eSIM.

Is Holafly eSIM Legit?

Holafly eSIM: Unlimited Data appears to be a legitimate app. AppsHunter Legitimacy Score for Holafly eSIM is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cannot log in

Cannot log in with apple account or an email. super helpful

Don’t fall for the hype

First off, 1 GB hotspot cap rule, buried in the small print. Second, the roaming partners aggressively blacklist high bandwidth activities by choking out. Third, the connection’s not exactly flawless. The SIM was supplied by an Airbnb host. I would not buy it and nor would I recommend.

Horrível

Só funcionou no primeiro dia depois deu problema me pediram pra fazer um monte de passo e fazer novamente literalmente um monte de passo duas vezes sendo que disse que ontem funcionou a configuração ta certa e o e-sim com problema

Não funciona

Vc contrata os dias específicos, aí no manual informa para configurar antecipado e que só será cobrado assim que habilitar os dados roaming. Mentira!assim que vc configura antecipadamente já começa a contar dos dias mesmo que não esteja na data que solicitou. Há, e não funciona!

Wtf?

1 click installation of eSIM is a joke. When you need data it’s gone and when you don’t it shows up. So in emergency how do you even use data.

Rubbish support

My friend had issues with his whilst travelling in Argentina, he was walked through different technical options but despite this had no success. He then asked the same person for a refund that had been helping him who then proceeded to ask why. (Was Emma in the room!?) then he had to be put through to a technical team, this whole process took 45 minutes. Fast purchasing, slow painful support.
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Efectividad total

Es la mejor eSIM q puedes tener. No busques más.

Product: Good/service: bad

The actual product is good. The Customer Service is insane. And it’s not a representatives (I talked with 2), it’s their actual customer service policies.

Strong Connection

Holafly is great always a strong connection

Awful

No help whatsoever. Takes your money and e-sim failed twice to install, second time sending me no info regarding my sim. Avoid.

Amazing option for unlimited data!!!

Just used Holafly for my data needs while on a trip to Paris, France. Had no issues purchasing, setting up, and using my eSIM. Best part? The price of $3.90/day was far better than my domestic carrier’s travel plan of $12.99/day! Keep it up Holafly!!!!

Just Excellent!

Easy to use and very cheap!!!

The Worst.

If you’re going to Canada and plan on using Holafly, just don’t. Was charged $67 for 11 days of unlimited usage but the service was absolutely unusable. No connection whatsoever most days and the days we were able to get a connection, the download speeds were abysmally slow. Like dial-up modem in 1996 slow. Their clearly AI-first customer service was pretty useless. Tried all their solutions and none of it worked. Basically whoever they use as their supplier in Canada is straight garbage. I noticed it would flick between BELL and TELUS with the same results so perhaps the issue is with Holafly themselves. Regardless of the issue, we paid $67 for basically next to no service.

It was so bad that I switched to a competitor mid-trip. And guess what, the competitor’s service was totally fine. So whatever the issue was, it was a them-thing, not a me-thing.

To make matters worse, when I applied for a refund, they somehow arrived at $14 as the total refund. According to their own records, I had used 2.26GB of data which means that for those 2GB I ended up paying an eye-watering $26 per gigabyte! Whatever you do, just steer clear of this company!
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Perfect app

Definitely it’s a perfect app, works perfectly!!! Thanksss!

Perfect

I’m doing an internship at Isla Mujeres and this has been perfect. Will use it for all of my travels.

Top!

Top!

Varghese Philips

Excellent service provide and cost effective

Second time user

It worked in France like a champ. Signing up again.

Stopped working

I had bought an eSIM for Switzerland for 3 days, it was working fine for the first 2 days before just immediately stopped mobile data usage. Therefore I couldn’t get to any tourist destinations on my last day.

There’s better for Bali

Hard to install and set up.
Used CMHK network, not happy about that.
Speed was ordinary everywhere in Bali.
Not worth it.