Bad experience more than once
I had an issue with a “pro” and HomeGnome charging me for both an initial quote and then the revised quote for the actual service. Customer service was not helpful at all. In a separate issue, “pros” kept cancelling my mowing service before showing up and I could’ve found my own consistent mowing service quicker and for cheaper. I chatted with customer service asking to cancel my services and when I went in to make sure my billing information was removed, I was no longer able to access my account. The whole thing felt scammy. I’d advise against using.
Show more
Completely unreliable
I scheduled lawn mowing service for every 2 weeks. By now I should have gotten the lawn mowed 4 times. But I am still waiting for someone to show up for my third mowing. Today was a no-show, no communication again. I can’t even cancel the service because they have a ‘3 mow’ minimum. Trying to call or chat has an impossibly long wait time. I give up! I do not recommend!
Show more
Total scam
Lied and ripped me off. I’ll be filing a complaint against this company and their strange deceitful business tactics.
Terminated Service
I had been happy with the service I received but cancelled after 2 weeks when I found another provider that was less expensive . I was billed the 3rd week for service I didn’t receive. When I called, the customer service person said they put the charge in after the service is done. No service was done. I had to call the credit card company to put in a dispute. Don’t use them.
Show more
NOT RELIABLE & IMPOSSIBLE TO CANCEL
Do not fall for this scam. They try to get you on a subscription schedule without delivering a service. You have to jump hoops to cancel it where they claim you need to get 3 mows that won’t even happen. This is NOT LEGALLY BINDING. Failure deliver service immediately cancels any obligations, it’s just a scam they use to scare you.
Show more
Great service
So far everything has gone great. I requested a service and a few days later a quality service was completed. No complaints here!
Lawn mower
This definitely is a scam they booked several dates that they would be here finally I got tried of their B/S cancel the service
Beware!
This “service” is a scam. No one ever comes despite the frequent automated messages that some one will come. After repeated broken promises and our yard growing wild for a month, I was able to find a local service that was happy to have the business. This outfit quotes a ridiculously low price and then makes it virtually impossible to get any confirmation. Their “Pros” aren’t. After six weeks a guy showed up with a push mower in the back of his car to mow our 1.5 acres. Nope!
Please don’t fall for this. We’ve told their rep on the phone to remove us from their client list, but they are still sending almost daily messages. When you sign up they ask for three services. Since they never provided any service, I’ve told them they’ve broken the ‘contract’ yet they are still trying to pretend they are going to send a Pro out here.
Beware!!
Please don’t fall for this. We’ve told their rep on the phone to remove us from their client list, but they are still sending almost daily messages. When you sign up they ask for three services. Since they never provided any service, I’ve told them they’ve broken the ‘contract’ yet they are still trying to pretend they are going to send a Pro out here.
Beware!!
Show more
DO NOT USE THIS COMPANY-if you dontwant headache
This company is nothing other than headache. You can’t connect to anyone w out downloading their app. If you connect to cancel anything, good luck, you are getting charged anyway..
Buyer Beware
Do not use this app for anything related to your lawn care needs. Everything is automated which makes solving problems impossible. The “pros” they hire are not. They’re handy men. One guy pulled up with a lawnmower on its side in his back seat. You also can’t cancel under any circumstances without using their service 3 times. No one ever showed up when they said they would, often times people showed up 5-6 days later than scheduled and some times just cancelled on you all together. Home gnome sends you an automatic message saying they’re getting some to you asap but no comes until the next scheduled service. So you just have to eat it in the meantime. I promise you you are better off using virtually anything other than this sad excuse of an app/service.
Show more
Excellent app
I enjoy this app. It was very easy to use and has a lot of the services I was looking for.
Awesome love it
Love the ease of use!
Great app!
Very easy to navigate this app. Great services as well!
Amazing
This app is so easy to use and the help I got with the services I needed was top notch! So happy I found this app.
A Must-Have for Staying on Top of Home Maintenance
I’ve been using HomeGnome for a while now, and it’s been such a game-changer for keeping up with home maintenance! The app makes it so easy to track things like HVAC servicing, gutter cleaning, and appliance checkups—I love knowing that nothing is slipping through the cracks. The reminders are super helpful, and I really appreciate being able to store important home documents and receipts all in one place.
I also like how customizable the schedules and checklists are. Overall, it’s a great tool for staying organized and keeping my home in top shape. Definitely recommend!
I also like how customizable the schedules and checklists are. Overall, it’s a great tool for staying organized and keeping my home in top shape. Definitely recommend!
Show more
Fast Quote, Great Service
This app makes lawn care effortless! Getting a quote was fast and straightforward, and scheduling service was just as easy. I appreciate the reliability and trustworthiness of the service. Highly recommend.
Easy to use
This app is easy to use and I was pleased with how quickly I was able to schedule services.
Nice!
The flow was great and it was easy to use. 10/10 - no issues to report.
Easy to use
The app is really straightforward and easy to use. No bloat. The only issue I had was that when I couldnt sign in, on top of the the error message from my phone, it also kicks me back to the previous screen and forces me to retype all my info again.
Jan
Wow! Just scheduled my lawn service. So easy. Looking forward to trying other services as well.
