Homegrounds User Reviews

Homegrounds
Homegrounds
Homegrounds Ventures Private Limited

Top reviews

Coffee gallery

All artist on display
With finest easy description

Terrifyingly delayed deliveries

Order might come in 7 days?
It might take 14 days or even more days
What am I buying? coffee
I would expect swift deliveries

Response from developer

Thanks for your feedback. All coffees on Homegrounds are shipped directly from the roaster to you. Since roasters are located across the country, some even in more remote regions, delivery can occasionally take a little longer. The estimated delivery timelines are shown at checkout, and we always do our best with our roasters and courier partners to get your coffee delivered sooner whenever possible. We appreciate your understanding and hope you continue exploring great coffees with Homegrounds.

delivery services are horrendous

I have ordered quite a few times from the application, wonderful coffee selections and range, everything is just perfect but the issue starts after you have ordered ordered 2 coffee selections, received one the other one is on a move for almost 20 days, there is no legitimate way to even track my order, the courier service does not have a contact number so I can't even enquire about the product
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Response from developer

We appreciate you ordering with Homegrounds and sharing your feedback. All orders on Homegrounds are shipped directly from the roaster to you. Since roasters are located across different parts of the country, sometimes in more remote areas, delivery timelines can occasionally vary depending on the courier route and transit time. You can track your order anytime directly from the Profile - Order History section in the app, where the latest tracking updates are available. Our team also keeps an eye on shipments and works with courier partners to ensure deliveries are completed as quickly as possible.

App won’t let me sign in

App doesn’t let me sign in from my account, forces me to sign up then says my email is taken

Response from developer

Please make sure you're using the latest version of the Homegrounds app from the App Store and try signing in again. This should resolve the issue. If you still face any trouble, feel free to reach out to us and we’ll be happy to assist.

Worst UI ever!

The user interface of this app this hideous and for some reason except coffee beans, everything else on it overpriced — especially equipments. On top of that, there aren’t even multiple photos of a single product to get a better idea of the product. And let’s not talk about branding from reliability. I mean could you care any less?
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Response from developer

Thanks for your feedback! We’re actively improving the app, features like multi-image support and enhanced visuals are on the way. As a marketplace, all prices are set directly by the respective sellers and reflect their official selling prices. Every brand on Homegrounds is vetted for quality and reliability, with products shipped directly from the seller to you. We’re constantly adding new features and expanding our range to make your coffee experience even better. We truly appreciate your support as we continue building India’s home for great coffee.

Not able to access app

I am using 12 mini and stuck on splash screen

Response from developer

Thanks for flagging this! We’ve addressed this issue for smaller screen devices like the iPhone 12 mini. Please update to the latest version of the app and try again, it should now load smoothly.

Feedback and suggestion

Perfect platform for coffee enthusiasts to buy coffee from different roasters. You can add filters for roast level, processing method, flavor notes, etc to help you choose the right coffee.

Only suggestion would be to add a review feature for other users to add give feedback on the coffee. It would make the experience much better!
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Great first experience

The coffee arrived early. They are freshly roasted. I ordered 2 packs from different roasters. One was roasted fee days ago and another was a week ago. So I’m okay with both. I wish you guys all the best. Although one suggestion, the app lags sometimes and is slow, but i think you guys must be already working on it. Hope to see you guys make it big! All the best!
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Very handy app for Coffee Enthusiasts, One suggestion

I have still not ordered from it. Just downloaded the app. Will also review once I experience the process of buying. Very great for coffee lovers, especially looking for specialty coffee. One issue as of now that I have is that there are no photos of the coffee i.e. the photos of the packaging given by the roasters. It provides good information on the flavour, texture, acidity, body etc of the coffee. The app provides some information on its UI, but having the photos which can be zoomed in, if I want to read the details would be better.
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Response from developer

Thank you for your feedback! We’re glad to hear you enjoyed exploring the platform and the information provided for specialty coffee lovers. We appreciate your suggestion about including more photos of the packaging. We’ll be adding more images for equipment and coffee beans in future updates. Please note that the information on each product page is directly from the roaster, ensuring you get the same details as listed on the bag, and the product images are also provided by the roasters to reflect the product accurately. We hope you have a wonderful ordering experience with Homegrounds!

New coffee to discover!

I’ve been waiting for a decent coffee platform to help my try new roasters and glad to see homegrounds launch. They seem to have a curated list of roasters and have brewing equipment too. Excited to see this growth in the Indian coffee market and will continue to use homegrounds as a simple platform to both discover and buy good coffee.
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