HomeToGo User Reviews

What users say

Top reviews

Do not trust

Spent hours researching rentals only to go book and place and it says those dates aren’t available and no this wasn’t because someone booked it. We put in our dates and it was available supposedly still on homestogo but then it sends you to VRBO where it isn’t. So they are basically middle men and not good ones even. Deleted and also not sure what people are smoking to give 4.8. Wow
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Misleading titles fir the holidays they advertise

I booked a two day break to Cornwall on 18th May. I put into my options that I wanted a beach view and dog friendly place. When I arrived it a house with an apartment at the bottom in the middle of a Forrest. Absolutely no beach view at all. It was in the middle of forest with just tall trees as the view. it was pitch black at night time where I couldn’t walk the dog. The holiday was basically ruined because the nearest beach was a 35 minute walk away. The reason I needed a beach view with a short walk to the beach was because I have a child with a disability who can’t walk very far. I have emailed numerous times and nobody replies back. I don’t know what the point of the app is or the chat option on here because it is absolutely useless, they just tell you to email to which they don’t respond I would avoid it all costs and seeing from their other trustpilot views. It’s not a good outcome with 2.1 rating.
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Amazing and Easy to use

I had a great experience using this app.it was easy to navigate,booking was quick and there are many beautiful options to choose from

Unhelpful

Cottages look great but why hide the location

Très cher

Plus cher que sur d’autres sites

Pointless

What’s the point of an app that shows you a list of available locations for the selected dates, except when you click on each one, it then says “unavailable “?

Wir haben uns sehr wohl gefühlt.

Wir waren nun schon das zweite mal in diesem Ferienhaus. Es gibt ein neues Sofa, die Wände erstrahlen in einem frischen weiß und die Matratzen sind auch neu. Hier hat sich über den Winter was getan. Die Agentur ist nach wie vor herzlich unkompliziert. Wir fühlen uns hier sehr wohl und kommen immer wieder gerne.
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This app is a scam delete this now

This app is a scam. Delete this app now It is not worth the money or the time they stole my money and I still haven’t received my money in days nor have I even received a text message or email don’t even bother opening up the app or downloading it

Mad

Booked our Cabin then randomly got canceled. Over 400$ called them they said it was something todo with my payment that it should be back on my card with 5-7 days. I’m beyond mad.

No!

If I ask for something in RHODE ISLAND, do not offer places in Washington DC!!!!!🤬

Absolute best place!

We loved the Lavendel house! It was the perfect getaway. The speakeasy room is a wonderful place to just sit and relax. The hot tub felt great with the cooler nights! Everything was user friendly and comfy! Would definitely stay here again and again!

Anzahl der Haustiere

An und für sich eine tolle App, aber als Mehrhunde Halter ist es ziemlich nervig, wenn man jedes Angebot erst mit dem Start der Buchung auf Anzahl der Haustiere prüfen kann und dann immer wieder feststellen muss, nur 1 Haustier erlaubt. Ich möchte schon im Vorfeld die für mich passenden Angebote filtern und nicht mich durch unzählige, unpassende Angebote klicken müssen. Andere Anbieter sind da schon einen ganzen Schritt weiter. Daher ist Hometogo nicht meine erste Wahl bei der Urlaubssuche.
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Lovely place

We needed to get away from the stresses of life for a few days 😀

This was it, really nice place, very spacious and clean and a couple of minutes walk to the train station and a few minutes drive to some stunning walks. Highly recommended.

Bad search functionality

The search functionality needs a lot of improvement. I tried searching for Stanislaus National Forest and couldn’t. Deleted the app.

Sandseekers

We booked through sandseeker in Panama city and stayed at Aqua Vista. Amazing room!! Clean, not outdated and we loved it being a gated Condo!! Definitely will return and recommend to anyone!!!

Response from developer

Thank you so much for your fantastic review! 🌟 We're delighted to hear you enjoyed your stay at Aqua Vista and appreciated the clean, modern room and the added security of a gated condo. It’s wonderful to know you’d recommend us and plan to return—your feedback means the world to us! Feel free to share your experience on the offer page to help future guests choose their perfect getaway. The HomeToGo Team

Filter funktionieren nicht

Eigentlich eine sehr tolle App. Leider werden mir aber trotz Filter auch Unterkünfte angezeigt, in denen keine Hunde erlaubt sind. Schon ein paar mal fast gebucht - das wäre teuer geworden. So erschwert es nur erheblich die Suche.

Response from developer

Hi Flameflower, vielen Dank für Ihre Bewertung! Ihr Feedback ist uns wichtig. Wir freuen uns über Anregungen und Verbesserungsvorschläge zu unserer App, die Sie zu einer 5-Sterne Bewertung bewegen könnten. Kontaktieren Sie uns gerne über apps@hometogo.de. Beste Grüße, Ihr Hometogo-Team

Listings/Pricing is VERY misleading

You’ll see a house that says “$700 including fees, excluding taxes.” Then you click the booking button and the price doubles. There isn’t a 100% lodging tax in Oregon. Garbage app.

Schade um die App

Ich nutze die App schon länger, und war bisher recht zufrieden.
Leider werden die eingestellten Angebote scheinbar nicht genügend geprüft, so das es vor allem bei der Anwendung von Filtern zu unerwünschten Ergebnissen kommt.
Wenn ich ein FerienHAUS suche, und mir dann massenweise Zimmer, Wohnungen und Apartments ab 15 qm angeboten werden ist die Suche sinnlos!
Ebenso sollten die Filter erweitert werden. Beispielsweise fehlt der Filter Privater Pool.
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Ignore the good reviews they are all fake

Please guys dont use them . The amout of stress they couse you insane
They are scammer you will get sooo many double bookings with them insane
They will charge you fees even why it is not your foult i synced my calendars always still grt double booking never .Guy be aware of this site

Reservation cancelled on me

My booking was cancelled without my knowledge or consent or notification. I had been charged over $1500 and was not being refunded. HomeToGo was unable to help me in getting a refund or figuring out what happened. I spent a month of back and forth getting nowhere…..not even so much as an acknowledgment that there was an issue and that they were sorry for what happened. I found out what happened by chance - very easily could have arrived without a place to stay. Beware
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Response from developer

Thank you for taking the time to explain the issue you’re facing. We are very sorry to hear that you had such inconveniences. We are constantly working to prevent such issues, but it seems that we are still not good enough. Not only that, but we promise to continue working on it. All the best! Your team from HomeToGo