Worst experience
This is the worst app ever. The delivery guy was extremely rude and uneducated. The customer service is zero. We had exchanged two items, out of which we received the first replacement item earlier. However when delivering the second item, they asked us to return the item that we had already handed over previously. Even though it was clearly reflecting in the app, they still couldn't resolve the issue, and we were forced to hand over our order back to them. We had urgently ordered two nightsuits for our 2-year-old baby but we ended up with nothing in hand. I will never recommend this app to anyone
Show more
DDZaira
Response from developer
We apologise for the inconvenience. This is definitely not the experience we wish for you to have. Your issue is important to us and we intend to sort this out for you as soon as possible. Please DM us your full name, Email ID & registered contact no. and order id.
Delivery trouble and worst customer services
I ordered a few dresses for my daughters, but the delivery was unexpectedly delayed despite the products reaching the delivery hub on time. The customer service team was extremely irresponsible and unresponsive. Despite repeated calls and complaints, no proper action was taken, and I eventually had to visit the delivery hub myself to collect my products.
I also sent an email regarding the issue but received absolutely no response. What is the point of advertising 24/7 customer support when customers cannot get even a basic response?
Extremely disappointed with the poor customer service and delivery experience. I expected much better from Hopscotch. I will definitely think twice before ordering again.
I also sent an email regarding the issue but received absolutely no response. What is the point of advertising 24/7 customer support when customers cannot get even a basic response?
Extremely disappointed with the poor customer service and delivery experience. I expected much better from Hopscotch. I will definitely think twice before ordering again.
Show more
W…Worst ever product ……..
Response from developer
We apologise for the inconvenience. This is definitely not the experience we wish for you to have. Your issue is important to us and we intend to sort this out for you as soon as possible. Please DM us on instagram your full name, Email ID & registered contact no. and order id.
Order
Plz don’t buy any product from hopscotch they don’t deliver your order. Very baad experience.
CCheemakhuban
Misleading app
7 days passed expected delivery date haven’t received the products yet
DMDoré Mon
Mithali
Highly satisfied with the spontaneous follow up of Ms Mithali from hopscotch and she helped me a lot
AAchuz9
Response from developer
"We're so delighted to hear about your shopping experience with us. Looking forward to having you shop with us again :)"
