They do not stop calling!
I downloaded the app and created an account. I’m just getting my business started so that’s as far as I needed to go right now. I just wanted to play around with it to see if I liked it. They have since called me numerous times a day up until 10pm! I told the first guy named George to stop calling, I would reach out when I’m ready. Now someone new is calling. They are worse than pushy car salesman. Find a different service to use. Not worth the headache.
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Several issues
So I have been using this app for the last few months for the company I work for. I have found it somewhat user-friendly and on the other half it’s not.. I need to be able to have dark mode because the white gives me migraines. And it’s just harsh on your eyes. Next, I still have not been able to get our caller ID to pop our company name they chose to work on one issue and not both or follow up on the second one, although I asked several times. If you want to text another phone number on a customer’s account if it’s not the primary, you are not able to. There are several things with the AI system that could be improved on. One being able to customize what the AI agent says for instance I do not like how it asks who would you like to work with in the company? However, if it’s a first time Customer, how do they know who are the employees? Next, we had no idea that text messages were not going out to certain companies. When we were going through the app to text, I only figured it out when I got on the desktop version, this is the same for emails. The Pipeline is not even useful, there needs to be more functions.ex: we should be able to build a list of customers who need to be serviced at some point to be serviced that reminds us to call them, but that’s not what the pipeline is even used for. The sales people made it out to be real useful but it’s not. Just like the marketing. I can do the same thing through our website. The only plus to this app honestly is the scheduling and the invoicing. I cannot stand not being able to talk to somebody. Everything is through a chat.. And then it has to go to a different tech and then another tech very unprofessional.
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Plumber
Very useful app
Photos are all uploading in random orders amongst many other technical issues that havent been fixed
My company has called numerous times to have this issue resolved as they have been happening for weeks now. Making my business look and appear less professional when clients and homeowners receive their invoices. This is a catastrophic and a huge failure on house call pro’s part and makes the invoices appear to be very unprofessional
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Nice app
Easy to track customers and jobs
