Extremely bad experience
Worst App
The biggest issue is the complete lack of customer support. I tried contacting the manager and support team, but there was no proper response or resolution.
Very disappointing service and a complete waste of money. If you cannot provide the service customers are paying for, you should not be accepting these bookings. I strongly recommend thinking twice before booking through this app.
Response from developer
We’re sorry the cleaning fell short of what you booked and that you struggled to reach support. Missing equipment and unfinished work deserve a proper resolution; a visit marked completed does not settle a quality complaint. We can’t confidently identify your account from this display name. Please email support@housy.co.in with your booking ID and registered mobile number so we can confirm the match and review the unfinished work with you. — Team Housy
Worst ever app, nothing is less then 1star available
She was on call for whole time, i have booked for 420min which is 7hr service, 1hr she delayed, then by 6pm i connected to support on WhatsApp to pause the service and continue rest 4hr service tomorrow because i stay little far from main location, they said yes i can do that and asked me to pay full amount for 7hr service,
But now today the guy Mr. Naman, there customer support not responding on call/whatsapp. Even the lady who had came yesterday, said im not available im at other locations & she said i will talk to sir and revert back but no one is responding, such a pathetic people & service.
There is no option to give them star in minus.
Response from developer
Nidhi, we’re sorry for the late arrival, incomplete visit and the effort it took to reach us. Following your review, Priyanka attended on 17 October and the remaining fridge-cleaning recovery visit took place on 19 October at no extra charge. Thank you for confirming we could close the query. We also heard your feedback that the service quality and punctuality were still disappointing; completing the recovery does not excuse that experience. If anything remains outstanding, please email support@housy.co.in and we’ll review it with you. — Team Housy
Extremely unreliable and unprofessional
Response from developer
Ipsa, we’re sorry for the repeated delays and for assigning help that was unavailable. Your time matters, and having to chase the professional is not the experience you should have. We couldn’t confidently match “Ipsa1234” to a booking. Please email support@housy.co.in with your booking ID and registered mobile number so we can review the visits and any outstanding issue directly. — Team Housy
Scam app
Response from developer
We’re sorry you waited from 10 AM until 1 PM and then had to chase us for a refund. We have now rechecked the payment provider’s records: the full refund for that missed visit was processed to your original payment method on 5 October. That settles the payment for that visit, but it does not excuse the delay or poor communication. If the refund is not visible or anything remains unresolved, please email support@housy.co.in and we can share the trace details privately. — Team Housy




