Unprofessional behaviour, not refunding money after cancellation from their end
Housy cancelled my request and marked request as completed in app. I have been following up multiple times since 2 weeks but they are not refunding the money.
Worst application
The irony is actually hilarious.
You keep sending me discount coupons for a service I still can’t use because you haven’t even bothered to expand to my area after more than six months.
Who exactly are these coupons for?
Either your marketing team has no idea where your service is available, or your expansion team and marketing team aren’t talking to each other. Both are equally bad.
Sending discounts to users you’ve made no effort to serve isn’t customer acquisition. It’s just a reminder that you’ve ignored an entire market.
A “Coming Soon” banner for over six months isn’t exciting anymore. It’s just poor execution.
You keep sending me discount coupons for a service I still can’t use because you haven’t even bothered to expand to my area after more than six months.
Who exactly are these coupons for?
Either your marketing team has no idea where your service is available, or your expansion team and marketing team aren’t talking to each other. Both are equally bad.
Sending discounts to users you’ve made no effort to serve isn’t customer acquisition. It’s just a reminder that you’ve ignored an entire market.
A “Coming Soon” banner for over six months isn’t exciting anymore. It’s just poor execution.
Show more
Unprofessional Service
It’s been more than two months I am using their app most of time either their professionals not present or they fell sick their is no proper cordination & prices are way t higher. Not sure why they are allowed in society
Not at all user friendly
I have tried 10 times to login through mobile no but not receiving OTP. Useless app.
Pathetic service
Don’t ever use this application for any of the services. They call it a trusted home service but it’s not. Book 1 day before and on the time of service got delayed for 3 hours and then they cancelled it saying the service is not provided in your area because of the distance.
If it is not provided in the area why would they confirm at the very first while booking? Don’t they verify address?
Pathetic service.
If it is not provided in the area why would they confirm at the very first while booking? Don’t they verify address?
Pathetic service.
Show more
Response from developer
We're sorry - confirming a booking and then cancelling it hours later over serviceability is a process failure on our side, not yours. Address verification now happens at booking time so this can't repeat. If you'll give us another chance, write to support@housy.co.in and we'll handle your booking personally. - Team Housy
