Housy- Trusted Home Services appears to be a legitimate app. The AppsHunter Legitimacy Score for Housy is 83 out of 100 points across 7 verification signals from App Store and developer data.

Housy Reviews: Is It Legit?

Housy- Trusted Home Services

Lank Hospitality Pvt Ltd

💼 Business

🌟 Lifestyle

Customer Experience

Positive experience38.5% of reviews

Neutral2.6% of reviews

Negative experience59.0% of reviews

~ Based on 39 written reviews from the US App Store.

Is Housy Safe?

Not enough ratings yet to assess Housy.

Is Housy Legit?

Housy- Trusted Home Services appears to be a legitimate app. AppsHunter Legitimacy Score for Housy is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Extremely bad experience

I booked a service for 9 am and it’s 10 am now and nobody is even assigned yet, no update from their end, customer service number is switched off and nobody is replying to chat support. Took full payment in advance and I don’t even know if any professional is even going to come or not. It’s fraud, worst experience ever.

SSkm@1234

12 days ago

Worst App

Worst experience ever. I booked a full deep-cleaning service and paid a significant amount, but only basic/upper-level cleaning was done for around 2 hours. The proper equipment, including the floor cleaning machine, was not provided, and the service was nowhere close to what was promised.

The biggest issue is the complete lack of customer support. I tried contacting the manager and support team, but there was no proper response or resolution.

Very disappointing service and a complete waste of money. If you cannot provide the service customers are paying for, you should not be accepting these bookings. I strongly recommend thinking twice before booking through this app.

ZZxcvbnmaw123

17 days ago

Response from developer

We’re sorry the cleaning fell short of what you booked and that you struggled to reach support. Missing equipment and unfinished work deserve a proper resolution; a visit marked completed does not settle a quality complaint. We can’t confidently identify your account from this display name. Please email support@housy.co.in with your booking ID and registered mobile number so we can confirm the match and review the unfinished work with you. — Team Housy

Worst ever app, nothing is less then 1star available

This people are doing fraud with customers first of all i booked service day before yesterday. For 2:30pm then they have change the time 2:20pm then the service provider lady came by3:14 pm
She was on call for whole time, i have booked for 420min which is 7hr service, 1hr she delayed, then by 6pm i connected to support on WhatsApp to pause the service and continue rest 4hr service tomorrow because i stay little far from main location, they said yes i can do that and asked me to pay full amount for 7hr service,
But now today the guy Mr. Naman, there customer support not responding on call/whatsapp. Even the lady who had came yesterday, said im not available im at other locations & she said i will talk to sir and revert back but no one is responding, such a pathetic people & service.
There is no option to give them star in minus.

NGNidhi Gohil

18 days ago

Response from developer

Nidhi, we’re sorry for the late arrival, incomplete visit and the effort it took to reach us. Following your review, Priyanka attended on 17 October and the remaining fridge-cleaning recovery visit took place on 19 October at no extra charge. Thank you for confirming we could close the query. We also heard your feedback that the service quality and punctuality were still disappointing; completing the recovery does not excuse that experience. If anything remains outstanding, please email support@housy.co.in and we’ll review it with you. — Team Housy

Extremely unreliable and unprofessional

The app and their services are extremely unreliable. You might have a booking at 11 am but the maid will turn up at 5 pm. You might have a booking and you will try to call the maid multiple times and she will tell you that she is on leave. This is utterly rubbish and horrible customer experience. I am just waiting for UC / Snabbit to start in my area so I can just uninstall this pathetic app once and for all.

IIpsa1234

19 days ago

Response from developer

Ipsa, we’re sorry for the repeated delays and for assigning help that was unavailable. Your time matters, and having to chase the professional is not the experience you should have. We couldn’t confidently match “Ipsa1234” to a booking. Please email support@housy.co.in with your booking ID and registered mobile number so we can review the visits and any outstanding issue directly. — Team Housy

Scam app

Advance payments , helpers would come with tantrums, keep talking on phone for not less than 15/20mins. Advance is paid hence can’t complain. It was still manageable , time given is never maintained. We are working women and have timelines - booked for 10 am , waited till 1 pm for the Backend team to just say none is aligned for 1pm . Asked for refund- they said they don’t refund , rather awaiting founders confirmation or take the service some other time. It’s an utter pressure to be on the app. Will not suggest. Very unprofessional and unethical staff. If you’ll don’t have the services or staff why make an app and waste others time and money.

NNAgarwal86

a month ago

Response from developer

We’re sorry you waited from 10 AM until 1 PM and then had to chase us for a refund. We have now rechecked the payment provider’s records: the full refund for that missed visit was processed to your original payment method on 5 October. That settles the payment for that visit, but it does not excuse the delay or poor communication. If the refund is not visible or anything remains unresolved, please email support@housy.co.in and we can share the trace details privately. — Team Housy

Awful experience

I booked them twice and both the times the person didn’t turn up and neither the company refunded the money. I tried to get in touch with them but of no use. They will say the refund has been processed but the money never reaches my account.
It seems to be a fraud.

RRumela46

a month ago

Response from developer

We're truly sorry. Nobody came, twice, and then the refund didn't seem to arrive. Your payment was refunded in full to your original payment method. If it still isn't showing, please email support@housy.co.in with your booking ID and we'll send you the refund reference so your bank can trace it. Team Housy

Worst service

Extremely disappointing experience and a complete disregard for customer time. I booked a service for 2:30 PM, but when I called at 2:00 PM to confirm, the assigned agent stated she was busy with another client and would only arrive two hours later. What is the point of offering scheduled time slots if they mean nothing? To make matters worse, the manager, Suraj, was completely clueless about his team’s whereabouts and had no idea when anyone would be available. Zero coordination and terrible management. I will definitely not recommend this service to anyone.

AAahadShaikh

2 months ago

Response from developer

We're sorry. A booked time slot should mean exactly that, and being told your professional would arrive two hours late wasn't acceptable. Your visit was rescheduled and completed, but you should never have had to chase us to get there. If anything is still open, please email support@housy.co.in with your booking ID. Team Housy

Service and professional review

Vaishali and Pooja Shinde did a good job, were on time and completed the service as asked them to

KKomziee

2 months ago

Response from developer

Thank you! On time and doing everything asked is exactly the standard we aim for. We'll pass your kind words on to both professionals. Team Housy

Fraud app

Bad support system and service . Tried reaching out to them multiple times. The service I booked was not served and my refund never came back. They take booking for a particular time and then tell you the partner is not available to serve fraud app.

HHSY-2608-7320

2 months ago

Review

Staff and service was very good but service time extended so compony will take extra charge for same service

SSharvarri

2 months ago

Fraud service

They assign random helpers who are either on leave or not available to work on the assigned time. They don’t let you cancel the booking even if there’s no one coming to work. Refund is also a problem with this app.

K3Kumar 303

3 months ago

Worts App

Don’t use this app for any type of booking I booked a instant hourly help and the app automatically changed it for the next day I tried to cancel the booking from app and it failed again and again. On failure screen it shows a number to contact but that number is not in service. I tired reaching support using whatsapp chat and there also not got any resolution. My money got wasted as I already paid for the service.

SSuleYash09

3 months ago

Response from developer

We're sorry. Your instant booking was moved to the next day, cancelling kept failing, and the number shown didn't connect. That was a poor experience. Your booking was cancelled and your payment has been refunded in full to your original payment method. If anything is still open, please email support@housy.co.in. Team Housy

Unprofessional behaviour, not refunding money after cancellation from their end

Housy cancelled my request and marked request as completed in app. I have been following up multiple times since 2 weeks but they are not refunding the money.

PDParitosh D

3 months ago

Worst application

The irony is actually hilarious.

You keep sending me discount coupons for a service I still can’t use because you haven’t even bothered to expand to my area after more than six months.

Who exactly are these coupons for?

Either your marketing team has no idea where your service is available, or your expansion team and marketing team aren’t talking to each other. Both are equally bad.

Sending discounts to users you’ve made no effort to serve isn’t customer acquisition. It’s just a reminder that you’ve ignored an entire market.

A “Coming Soon” banner for over six months isn’t exciting anymore. It’s just poor execution.

NNickkyayy

3 months ago

Response from developer

You're right, and we're sorry. Sending you offers for a service that isn't available in your area wasted your time. We currently serve parts of Pune only. If you'd like us to stop these messages, please email support@housy.co.in and we'll take care of it. Team Housy

Unprofessional Service

It’s been more than two months I am using their app most of time either their professionals not present or they fell sick their is no proper cordination & prices are way t higher. Not sure why they are allowed in society

VAVibhor AG

3 months ago

Not at all user friendly

I have tried 10 times to login through mobile no but not receiving OTP. Useless app.

DDeblinaD

4 months ago

Pathetic service

Don’t ever use this application for any of the services. They call it a trusted home service but it’s not. Book 1 day before and on the time of service got delayed for 3 hours and then they cancelled it saying the service is not provided in your area because of the distance.
If it is not provided in the area why would they confirm at the very first while booking? Don’t they verify address?
Pathetic service.

Sslowpegasi

4 months ago

Response from developer

We're sorry - confirming a booking and then cancelling it hours later over serviceability is a process failure on our side, not yours. Address verification now happens at booking time so this can't repeat. If you'll give us another chance, write to support@housy.co.in and we'll handle your booking personally. - Team Housy

Amazing

They actually send good people unlike other apps. Happy using them

KGKanan Gill

4 months ago

Response from developer

Thank you, Kanan! "They actually send good people" is the best compliment we could ask for - that's the whole point of Housy. See you on the next booking. - Team Housy

Expensive

The service is good but its too expensive in comparison to other similar service providers apart from normal fee they will also change you fix travel fee which is equivalent to one hour service .

NNiketap0601

4 months ago

Response from developer

Thank you for the fair feedback. We heard this from many customers and lowered prices in July - Hourly Help is now a flat Rs 199/hr - and the travel fee is now waived entirely on bills above Rs 999. We'd love for you to take a fresh look. - Team Housy

Housy review

I’ve had a great experience with Housy. Their services are reliable, professional, and make managing home needs so much easier. The team is efficient, polite, and pays attention to detail. Highly recommend Housy for anyone looking for convenient and quality home services!

PGPrathana G.

5 months ago

Response from developer

Thank you, Prathana! Reliable, polite and detail-focused is exactly the team we're building - your words will make their day. See you on the next booking. - Team Housy