Unprofessional behaviour, not refunding money after cancellation from their end
Worst application
You keep sending me discount coupons for a service I still can’t use because you haven’t even bothered to expand to my area after more than six months.
Who exactly are these coupons for?
Either your marketing team has no idea where your service is available, or your expansion team and marketing team aren’t talking to each other. Both are equally bad.
Sending discounts to users you’ve made no effort to serve isn’t customer acquisition. It’s just a reminder that you’ve ignored an entire market.
A “Coming Soon” banner for over six months isn’t exciting anymore. It’s just poor execution.
Unprofessional Service
Not at all user friendly
Pathetic service
If it is not provided in the area why would they confirm at the very first while booking? Don’t they verify address?
Pathetic service.
Response from developer
We're sorry - confirming a booking and then cancelling it hours later over serviceability is a process failure on our side, not yours. Address verification now happens at booking time so this can't repeat. If you'll give us another chance, write to support@housy.co.in and we'll handle your booking personally. - Team Housy
Amazing
Response from developer
Thank you, Kanan! "They actually send good people" is the best compliment we could ask for - that's the whole point of Housy. See you on the next booking. - Team Housy
Expensive
Response from developer
Thank you for the fair feedback. We heard this from many customers and lowered prices in July - Hourly Help is now a flat Rs 199/hr - and the travel fee is now waived entirely on bills above Rs 999. We'd love for you to take a fresh look. - Team Housy
Housy review
Response from developer
Thank you, Prathana! Reliable, polite and detail-focused is exactly the team we're building - your words will make their day. See you on the next booking. - Team Housy
Terrible app- they do not show up!
The entire point of booking a service through an app is reliability and convenience, but Housy delivers neither. On multiple occasions, professionals simply did not show up at the scheduled time. Instead of respecting the booking slot, the company calls after the appointment time has already passed and asks if they can send someone later. By then, I've already planned my day around the booking.
What makes this even more frustrating is that customers are expected to accommodate the provider's delays rather than the other way around. If I have to keep rearranging my schedule because the service provider can't honour a confirmed appointment, then what exactly is the benefit of using the app?
To make matters worse, there seems to be no proper mechanism for ending a job. Sometimes the booking continues running because the professional doesn't end it, leaving customers with unnecessary confusion and hassle.
Honestly, this feels no different from having an unreliable regular maid who calls at the last minute—or doesn't show up at all. The lack of punctuality, accountability, and basic customer respect makes the whole experience stressful and inconvenient.
I would not recommend Housy to anyone looking for a dependable home service provider.
Response from developer
You've described our failures precisely - no-shows, calls after the slot instead of before, jobs left running in the app - and we're sorry. Each of these has been rebuilt since: tighter dispatch, punctuality tracking at our hubs, and proper job closure. If you'll give us one more chance, write to support@housy.co.in and we'll look after your booking personally. - Team Housy
Not trust worthy
Response from developer
We're sorry, Gauri - rescheduling without your consent is not acceptable, and you were right to call it out. Dispatch has been tightened since so confirmed slots are honoured. Write to us at support@housy.co.in and we'll make your next booking right. - Team Housy
Very poor service
Very bad experience
Response from developer
We're sorry - a no-show followed by four days of silence is a complete failure of the basics. Dispatch and follow-up have both been rebuilt since. If anything is still unresolved from that booking, write to support@housy.co.in and we'll close it properly. - Team Housy
Worst App Ever
also all other reviews are fake
Response from developer
We're sorry - taking a booking and leaving you waiting for hours with a late "sorry" call is indefensible, and we own it. Dispatch has been rebuilt since, with punctuality tracking at our hubs. If you'll give us one more chance, write to support@housy.co.in and we'll look after your booking personally. - Team Housy
Highly unprofessional service
Very good
Response from developer
Thank you! Kalpana is one of our finest, and your words will be passed straight to her - kindness and thoroughness are exactly what we train for. See you on the next booking. - Team Housy
Amazing service
Response from developer
Thank you, Juhi! Simple, kind and professional is exactly who we look for when we bring partners onboard - your words will make their day. See you on the next booking. - Team Housy
Service not available in ravet pimpri
App is not operative yet.
Doesn’t update saved address
Great Services!!
Response from developer
Thank you, Jessica! Making reliable home help easy and affordable is exactly the mission - glad it's working for you. A lot has improved since; we'd love to see you back. - Team Housy
Best Home Services Available
Response from developer
Hi Karmanya ma'am, We appreciate your kind words! We are glad to hear that Housy worked out great for you. It’s always humbling to hear how we’re able to make our customers lives easier :)
