Housy User Reviews

Customer Experience

Positive experience45.2% of reviews
Neutral3.2% of reviews
Negative experience51.6% of reviews

~ Based on 31 written reviews from the US App Store.

Is Housy Safe?

Not enough ratings yet to assess Housy.

Is Housy Legit?

Housy- Trusted Home Services appears to be a legitimate app. AppsHunter Legitimacy Score for Housy is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fraud app

Bad support system and service . Tried reaching out to them multiple times. The service I booked was not served and my refund never came back. They take booking for a particular time and then tell you the partner is not available to serve fraud app.

Review

Staff and service was very good but service time extended so compony will take extra charge for same service

Fraud service

They assign random helpers who are either on leave or not available to work on the assigned time. They don’t let you cancel the booking even if there’s no one coming to work. Refund is also a problem with this app.

Worts App

Don’t use this app for any type of booking I booked a instant hourly help and the app automatically changed it for the next day I tried to cancel the booking from app and it failed again and again. On failure screen it shows a number to contact but that number is not in service. I tired reaching support using whatsapp chat and there also not got any resolution. My money got wasted as I already paid for the service.
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Unprofessional behaviour, not refunding money after cancellation from their end

Housy cancelled my request and marked request as completed in app. I have been following up multiple times since 2 weeks but they are not refunding the money.

Worst application

The irony is actually hilarious.

You keep sending me discount coupons for a service I still can’t use because you haven’t even bothered to expand to my area after more than six months.

Who exactly are these coupons for?

Either your marketing team has no idea where your service is available, or your expansion team and marketing team aren’t talking to each other. Both are equally bad.

Sending discounts to users you’ve made no effort to serve isn’t customer acquisition. It’s just a reminder that you’ve ignored an entire market.

A “Coming Soon” banner for over six months isn’t exciting anymore. It’s just poor execution.
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Unprofessional Service

It’s been more than two months I am using their app most of time either their professionals not present or they fell sick their is no proper cordination & prices are way t higher. Not sure why they are allowed in society

Not at all user friendly

I have tried 10 times to login through mobile no but not receiving OTP. Useless app.

Pathetic service

Don’t ever use this application for any of the services. They call it a trusted home service but it’s not. Book 1 day before and on the time of service got delayed for 3 hours and then they cancelled it saying the service is not provided in your area because of the distance.
If it is not provided in the area why would they confirm at the very first while booking? Don’t they verify address?
Pathetic service.
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Response from developer

We're sorry - confirming a booking and then cancelling it hours later over serviceability is a process failure on our side, not yours. Address verification now happens at booking time so this can't repeat. If you'll give us another chance, write to support@housy.co.in and we'll handle your booking personally. - Team Housy

Amazing

They actually send good people unlike other apps. Happy using them

Response from developer

Thank you, Kanan! "They actually send good people" is the best compliment we could ask for - that's the whole point of Housy. See you on the next booking. - Team Housy

Expensive

The service is good but its too expensive in comparison to other similar service providers apart from normal fee they will also change you fix travel fee which is equivalent to one hour service .

Response from developer

Thank you for the fair feedback. We heard this from many customers and lowered prices in July - Hourly Help is now a flat Rs 199/hr - and the travel fee is now waived entirely on bills above Rs 999. We'd love for you to take a fresh look. - Team Housy

Housy review

I’ve had a great experience with Housy. Their services are reliable, professional, and make managing home needs so much easier. The team is efficient, polite, and pays attention to detail. Highly recommend Housy for anyone looking for convenient and quality home services!

Response from developer

Thank you, Prathana! Reliable, polite and detail-focused is exactly the team we're building - your words will make their day. See you on the next booking. - Team Housy

Terrible app- they do not show up!

Absolutely terrible experience with Housy.

The entire point of booking a service through an app is reliability and convenience, but Housy delivers neither. On multiple occasions, professionals simply did not show up at the scheduled time. Instead of respecting the booking slot, the company calls after the appointment time has already passed and asks if they can send someone later. By then, I've already planned my day around the booking.

What makes this even more frustrating is that customers are expected to accommodate the provider's delays rather than the other way around. If I have to keep rearranging my schedule because the service provider can't honour a confirmed appointment, then what exactly is the benefit of using the app?

To make matters worse, there seems to be no proper mechanism for ending a job. Sometimes the booking continues running because the professional doesn't end it, leaving customers with unnecessary confusion and hassle.

Honestly, this feels no different from having an unreliable regular maid who calls at the last minute—or doesn't show up at all. The lack of punctuality, accountability, and basic customer respect makes the whole experience stressful and inconvenient.

I would not recommend Housy to anyone looking for a dependable home service provider.
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Response from developer

You've described our failures precisely - no-shows, calls after the slot instead of before, jobs left running in the app - and we're sorry. Each of these has been rebuilt since: tighter dispatch, punctuality tracking at our hubs, and proper job closure. If you'll give us one more chance, write to support@housy.co.in and we'll look after your booking personally. - Team Housy

Not trust worthy

I have been trying to book service since last 3 days. They have been rescheduling it multiple times without my consent. Very poor service

Response from developer

We're sorry, Gauri - rescheduling without your consent is not acceptable, and you were right to call it out. Dispatch has been tightened since so confirmed slots are honoured. Write to us at support@housy.co.in and we'll make your next booking right. - Team Housy

Very poor service

Booked a slot, but no one came and there was no update. A rescheduled appointment was given, but it’s been 4 days and still no service, call, or message.
Very bad experience

Response from developer

We're sorry - a no-show followed by four days of silence is a complete failure of the basics. Dispatch and follow-up have both been rebuilt since. If anything is still unresolved from that booking, write to support@housy.co.in and we'll close it properly. - Team Housy

Worst App Ever

They are the most unprofessional service I have ever come across, they take bookings , assign an executive but don’t send them for hours , then late evening they call and say sorry oops can’t do anything we have large orders for more money , u pay more or we can’t do much sorry ! Pronto is atleast professional , these guys are a joke in the name of service.
also all other reviews are fake
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Response from developer

We're sorry - taking a booking and leaving you waiting for hours with a late "sorry" call is indefensible, and we own it. Dispatch has been rebuilt since, with punctuality tracking at our hubs. If you'll give us one more chance, write to support@housy.co.in and we'll look after your booking personally. - Team Housy

Highly unprofessional service

Every time they have new reasons for not sending professional on time

Very good

Kalpana came to my place yesterday and cleaned thoroughly very kind and patiently she cleaned everything i really had good experience with housy and specially Kalpana i will highly recommend her.

Response from developer

Thank you! Kalpana is one of our finest, and your words will be passed straight to her - kindness and thoroughness are exactly what we train for. See you on the next booking. - Team Housy

Amazing service

The partners Housy sends are very simple kind and pleasant. They are very humble and know their work professionally too ..

Response from developer

Thank you, Juhi! Simple, kind and professional is exactly who we look for when we bring partners onboard - your words will make their day. See you on the next booking. - Team Housy

Service not available in ravet pimpri

Uninstalled app due to service not available