Excellent tool
The Hover app is a great tool, I use it for creating as built drawings and it is an indispensable part of my everyday work
Project suddenly vanished
I spent most of an hour taking insurance pictures, following the prompts. Then app asked if I wanted to “Add pictures “, and I said yes to show sprinklers, hydrant, etc….and instead I went to a ground plan function and all my pictures were gone and I couldn’t go back to them. Kudos to their customer support, who were there without a wait and were able to confirm that the pictures were received. But please: don’t scare your clients like this!!
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Stop trying to fix what’s not broke.
Hover has no sense of keeping a good product good. I constantly have to go back to properties and retake photos because it fails upload. Yes I have upload on WiFi only turned off, yes I’ve uninstalled and reinstalled, yes I’ve force closed and reopened, yes I’ve made sure it’s updated, yes I’ve tried refreshing the queue in upload manager. Every remedy is well memorized at this point.
You are failing contractors at a high rate. You’ve increased your pricing but service just gets poorer and poorer. I’ve had to order eagle views. Because I spent 20 minutes collecting data and photos on site with a potential client, I don’t want to return because my tool isn’t working correctly. I have been using eagle view significantly more as of late l, because your service is some of the worst in the industry. I can’t describe how irritated I am with your app experience. I would rate zero stars if I could. You have lost yourself yet another loyal customer. Not that you care with all the money you essentially steal from people because your app fails so often.
You are failing contractors at a high rate. You’ve increased your pricing but service just gets poorer and poorer. I’ve had to order eagle views. Because I spent 20 minutes collecting data and photos on site with a potential client, I don’t want to return because my tool isn’t working correctly. I have been using eagle view significantly more as of late l, because your service is some of the worst in the industry. I can’t describe how irritated I am with your app experience. I would rate zero stars if I could. You have lost yourself yet another loyal customer. Not that you care with all the money you essentially steal from people because your app fails so often.
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Way too expensive
Hover works great but they charge way too much for independent sales guys.
They'll claim standard homes are "complex" and bill $150 for an exterior design unless you pay them $1000 for the privilege of being more than standard
Definitely not a product for the independent contractors
They'll claim standard homes are "complex" and bill $150 for an exterior design unless you pay them $1000 for the privilege of being more than standard
Definitely not a product for the independent contractors
Sloppy Instructions
My insurance company contracts with the app to get a home inspection. The app is not set up to give complete instructions, so I logged in with Google... then nothing worked. I asked the help chat and they said I had to use my original email. No one said that, so this app wasted me at least an hour. I'm disgusted and annoyed.
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