Really Made Life Hard with Billing
Saved up and was ready to pay out policy in full when we were scheduled to pay.
Money never got transferred. I spent a month going back and forth between my agent and customer service trying to give my money to Travelers.
Only answer I got was we are good. I kept trying to tell anyone who would listen but no one wanted my money or bothered to inform me that Travelers was making changes to billing and would not accepting my money now but expect to get a bill later in the year.
Now, right in the beginning of holiday season I have a huge bill due. Thanks Travelers, now I’m scrambling to cover our cars.
Money never got transferred. I spent a month going back and forth between my agent and customer service trying to give my money to Travelers.
Only answer I got was we are good. I kept trying to tell anyone who would listen but no one wanted my money or bothered to inform me that Travelers was making changes to billing and would not accepting my money now but expect to get a bill later in the year.
Now, right in the beginning of holiday season I have a huge bill due. Thanks Travelers, now I’m scrambling to cover our cars.
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BBbruh...no bueno
Travelers billing
Not receiving bills and online option is not reflecting accurate info
AAngrylady8
Horrible Website
Considering the size of this insurance company, it is amazing how un user-friendly the app is. It should be very simple to update a credit card. It should not be difficult to navigate and have to guess that you’re in the right place to do that whoever’s doing the developing of this app should be fired.
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MMelnimmo
Rip off
Had a tiny slip up and was pulled over and received a ticket. My policy just doubled because I received my first driving offence in 20 years. If I could give negative stars I would.
JJibbaJay
Price
Price gougers
BBrainFelk
