What is account info
I can’t figure out how to confirm my auto pay set up
Service
Cannot get in touch with anyone due to the fact Travelers billing system is all screwed up! I’m sure customers are changing companies like I did and they don’t have enough customer service reps. So disappointed.
Auto Pay
Auto pay has not been working for months. With no resolution offered.
App
Hard to navigate to make payment. Should be simpler. Account is not 164 days past due!
Very poor design
Please hire some developers who know how to develop an app. The sign on screen never signs you on the first time. You always have to click twice. Worst is the messaging feature. You can’t see what you’re typing… the keyboard covers the whole text bar. Do they even have a QA team??
