It’s just okay
Damage was to top of car. That’s not a choice on the app when selecting where the damage is. None of the scanning devices worked for me. I had to enter in details manually. Camera was always blurry and I have brand new iPhone 15 pro. Also no where to put in notes about camera is not able to show. So I had to write on paper and then take a photo. It’s a good idea but to be 5 stars UX needs to be better . Thank you
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Don’t listen to the adjusters or use this app
Take your vehicle to a body shop and let them do their jobs. This app has you take “5 pictures and a video” according the travelers adjusters. It actually has you take 9 pictures and then once it is “submitted” it asks for 20 plus more that are “required to complete your claim”. The only problem is they are not required because Travelers will provide and estimate based on the 9 even though you tell them you would rather have the body shop complete the estimate.
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So easy and convenient. Very pleasant experience.
I was stressed about making a claim because I’m always so busy. I just run all the time. I didn’t want to have to take hours with an adjuster and get behind at work. In less than 10 minutes I was done and back to my regular routine. Simple and even kind of fun.
Great UI and Easy setup!
So far this app has been a dream. It explains the steps in perfect details and gives clear, easy to understand instructions on pictures and video requirements. I will update as I go on through this process.
Efficient and quick
This app was very self-explanatory and easy to use with my iPhone. The photos’ guideline outlines helped with positioning the phone camera for acceptable photos. The quick download and simple instructions were very helpful.
