Locked out, no help
As the title says, I recently got a new phone and instead of transferring my data over they make it impossible to log in to your accounts. No option to add previous devices, no option to add new devices. Aren’t making a new account? Good Luck. Customer support is non existent, literally why is it so hard to put a customer support email in your app, all your support bar is, is just data with no email address to send to. Thanks for making it so safe that I can’t even contact you guys to get me back in
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Tediously slow to unlock
Weak sauce. This app is incredibly laggy more often than not. I’m on my corporate WiFi on both my phone and laptop and yet the progress wheel spins for the better part of a minute. Often it just gives up and I have to use the offline PIN mode.
Logging In
I’ve been trying to log in since I got a new phone and it doesn’t let me do anything on the app at all. All it keeps saying is it can’t find registered account and it’s so frustrating.
Great when it works but
would be better if I didn’t consistently get a message that the “server rejected seamless sign-on” and then have to wait 60 seconds to try something else. To be fair, the fault could lie partially with my employer, but regardless, the process should be seamless to the end user and it is not.
QR code Function
I can never use the QR code function to login from home network!
I’ve been trying to log in for MONTHS
Won’t allow me to log into Workday. There’s no options on the app to reset anything. I’ve uninstalled multiple times and it still doesn’t allow me to log in. The error message says
“Unable to find profile.
Could not find profile. Please ensure you are registered to the correct web account.”
Please fix this!
“Unable to find profile.
Could not find profile. Please ensure you are registered to the correct web account.”
Please fix this!
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Not good for big business
When I need to access my employee info outside of my organization as it is allowed the QR code never authenticates and constantly tells me to retry scanning but nothing ever happens because my company disabled QR code scan.
confusing
i don’t know why it won’t just let me create an account. it only gives me the option to scan a QR code to get started.
Horrible user experience
It’s just doesn’t work smooth.
Tech support reset HYPR… No longer fails to load
I first thought a recent update for HYPR caused WorkDay not to authenticate. But it turns out my HYPR profile had to be reset by my employer’s tech support. After that, no issues with HYPR!!
Dumb
I got a new phone so I was signed out of everything. Hypr won’t sign me back into my work’s app so now I’m not able to see my time at home. I’ve done everything to help and all my information is correct but it’s not working & it’s frustrating. Saying i need to make sure I’m registered to the right account 🤦🏼♀️🙄
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Could not find Profile Error
I keep getting an unable to find profile error after trying to register again on my new phone after having it work on an old phone. Then there is no way to troubleshoot this issue from the app so you are left in a loophole.
Doesn’t work
I need this app in order to login to my Workday account for my job. Every single attempt has been unsuccessful due to this app alone. It’s says if you’re having trouble to get assistance but there’s no way to request such assistance. Truly frustrating and a hindrance.
It was good but now it crashes
This app used to work great but one day it crashes everytime it pushes. I unenrolled myself and tried to reenroll but it always crashes after. Theres no advice on their website no one talks about it if you are in my situation you are literally a lost cause.
Unexpectedly fast and easy
I was worried when our company announced that we would be using the HYPR app to passwordlessly access Okta, our laptops, etc because it is more secure but it is actually easier! I use it to log into my laptop — just hit a button and look at my phone for the biometric part. And then when I open Okta or some other application I am automatically logged in.
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No passwords, no problem
Based on the phishing-resistant FIDO standards, this app makes logging in to web sites and workstations so much easier and faster than passwords. It’s rare to encounter a product that improves security while at the same time improving the user experience. This app is a joy to use.
Easy and Secure
HYPR is easy to use and provides modern identity security
Good user experience
I use HYPR to log into work everyday. I have so far loved the experience and has been way better than my company making us update passwords everyday. Would recommend.
Outstanding Security and User Experience
HYPR is fantastic! It’s incredibly easy to set up and works flawlessly with all my accounts. The User Interface is intuitive, and the biometric authentication adds an extra layer of security without any hassle. Highly recommend!
Amazing app!
Super easy to use. Highly recommend!
