Worst finance app experience ever
To be fair I’m not commenting on the main functionality of the app, because to start trading you need to deposit money. I must have done this with 20 apps at least in the last 5 years. I have never experienced anything close to being as bad as this experience. Not only do you have to fill in details of the transfer before you do the transfer, where the whole window times out and closes when you switch to another app to get the details, it then asks you to go through the whole process again a second time after they’ve already matched the transaction. In the second one they force you to add a dollar amount, even when the transfer was not in dollars and your default currency is not set to dollars. It’s a painful and frustrating experience end to end.
I had heard that this was a serious platform, and perhaps it’s great if you never need to move money into and out of it. But decent platforms let you move money in and out within minutes with just a couple of clicks. Why would anyone design a process this bad?
I had heard that this was a serious platform, and perhaps it’s great if you never need to move money into and out of it. But decent platforms let you move money in and out within minutes with just a couple of clicks. Why would anyone design a process this bad?
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Good Investment Company
The Investment Company is great but the mobile app the past year has been spotty at best always kicking back “communication errors”
Worst UX on the market!
It’s like a time capsule from the early 2000s, unbearably slow and clunky. Their rates must be the only thing keeping this old thing alive.
Big improvements
Bond quotes now available from mobile!
excellent
excellent app
