IDBI FASTag has been an absolute disappointment.
The app is slow, buggy, and crashes when you need it the most. Recharges don’t reflect on time, transaction updates are delayed, and the interface feels outdated and frustrating to use.
The FASTag service itself is no better — toll payments often fail or take too long to process, causing unnecessary delays and embarrassment at toll plazas. Customer support is practically useless, with no proper resolution or accountability.
Overall, one of the worst FASTag services I’ve used. Would not recommend to anyone.
The FASTag service itself is no better — toll payments often fail or take too long to process, causing unnecessary delays and embarrassment at toll plazas. Customer support is practically useless, with no proper resolution or accountability.
Overall, one of the worst FASTag services I’ve used. Would not recommend to anyone.
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Login problem
Unable to login and this is all time problem.
last time I had reached that time it took almost 1-2 hr to load money in wallet, because if that I had to pay fine at the toll-plaza and customer care was answering me because of holiday it’s taking time n all giving me non relevant answer’s.
Pathetic service.
last time I had reached that time it took almost 1-2 hr to load money in wallet, because if that I had to pay fine at the toll-plaza and customer care was answering me because of holiday it’s taking time n all giving me non relevant answer’s.
Pathetic service.
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Not able to sign up
Horrible, see lot of other people are raising the same issue, I downloaded and trying to sing up for last 2-3 days and it just says, technical issues, please try again after sometime
Poor Service
I had a very disappointing experience using the IDBI FASTag app. The app is poorly designed, slow, and not user-friendly. On top of that, the customer service was extremely unhelpful. I visited the branch for a KYC-related query, but the staff was unaware of the process and showed no interest in resolving the issue. Overall, the service quality is very poor, and I would not recommend IDBI FASTag to others.
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Worst App
I dont have any issues purchasing fast tag from idbi but the app is worst, everytime I open the app, it forces me to change the password, i mean in what world this much security is required just to check the balance and recharge the tag, doesn’t even give proper history of toll deducted. This app is the perfect example of how to ruin someone’s mental health by just opening it
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