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IDMe Authenticator

IDMe Authenticator

by ID.me

100K ratings
209 reviews
#35 in free Productivity
💼 Business
📊 Productivity
Free

Details

Released
December 13, 2018
Updated
October 28, 2026

Features

Developer

ID.me
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IDMe Authenticator screenshot #1 for iPhone
IDMe Authenticator screenshot #2 for iPhone
IDMe Authenticator screenshot #3 for iPhone
IDMe Authenticator screenshot #4 for iPhone
IDMe Authenticator screenshot #5 for iPhone
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📉no. 35
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Reviews summary↘︎
⭐209
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❓5 answered
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📦~ in 2 months
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About

This app provides a free multi-factor authentication solution for your account, adding an extra security layer to prevent unauthorized access. It generates secure verification tokens, including time-based codes and push notifications, to confirm your identity during login.

✓Multi-factor authentication (MFA)
✓Time-based one-time passwords (TOTP)
✓Push notification verification
✓Mobile security keys
✓Account protection from hackers
Show original description

What users say about IDMe Authenticator

Reviews of IDMe Authenticator are mostly negative: the Productivity app is rated 4.3/5 from 100K App Store ratings. What users like most: easy to use, comprehensive identity verification. Top complaints: frequent technical issues, slow and unresponsive support. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 💡Comprehensive identity verification
  • 👍Clean and straightforward interface

Negative things

  • 🐛Frequent technical issues
  • 🕰️Slow and unresponsive support
  • 🤯Confusing and frustrating workflow
  • 🔒Privacy and security concerns
  • 🙍‍♀️Poor user experience for non-tech-savvy individuals
See all reviews
+1

What's New in IDMe Authenticator

2.1.0

October 28, 2026

General bug fixes and performance improvements

Charts

Top Free

📉 35-3

Productivity

This app dropped -3 positions in Productivity chart.

Last updated on October 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Terrible

Customer service is absolutely nonexistent.
BBran8865488854

No longer working

DO NOT UPDATE UNTIL FIXED!!! Since I did the update last night I have not been able to approve any of my controlled medications from my EMR as this app stopped working. Wish they would leave things alone. They try to improve things that work only to make them inefficient. I can no longer send any of my medications which is frustrating.
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LSlacking in songs

Horrible app

This has got to be the most user unfriendly app I have ever used. How I’m supposed to open this to pay Medicare bill is beyond me.
The push authenticator does not work. What secret code am I to put in? What QR code am I to use?
How does someone supposed to get to their SS? Do better
GGt333

No help available

I have an ID.me account that I have no trouble accessing using a desktop computer. However, many sites are pushing the use of mobile browsers. So I downloaded this app and can’t even get to step one which presumably would be for it to know who I am. Deleted.
F1Frustrated iPad user 199

My account?!

I have an account and have had one for years. Why does this STUPID app make me create an account? What happened to my existing account that’s been in this app for years? JUNK!!
22cowboy1
See 204 more reviews

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User experience

🐞

Reported Bugs

4 issues

Repeated login failures

Bug

Inability to upload documents successfully

Bug

Inconsistent error messages

Bug

Compatibility issues with certain phone models

Bug
✨

Requested Features

4 requests

Improved customer support with live agents

Feature

Simplified identity verification process

Feature

Compatibility with more device types

Feature

Ability to reset passwords and accounts easily

Feature

FAQ

What does ID.me Authenticator do?

ID.me Authenticator is a free multi-factor authentication (MFA) tool designed to protect your ID.me account. It adds an extra layer of security by generating verification codes or sending push notifications to confirm your identity when you log in.

What are the key features of ID.me Authenticator?

The app supports multiple verification methods, including time-based one-time passwords (TOTP), push notifications that you can approve with a tap, and mobile security keys. These features help prevent unauthorized access to your account.

Is ID.me Authenticator free to use?

Yes, ID.me Authenticator is a completely free multi-factor authentication solution. There are no costs associated with downloading or using its security features to protect your account.

How does ID.me Authenticator work during login?

After entering your password, you will be prompted for a second verification step. You can either approve a push notification sent to the app by tapping 'Yes' or enter the unique verification code generated by the app (TOTP).

What is the main benefit of using this app?

The primary benefit is enhanced account security. By implementing multi-factor authentication, the app significantly reduces the risk of your account being compromised by hackers, ensuring your personal information remains protected.