Comparison

IDMe Authenticator vs My Optimum

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IDMe Authenticator

This app provides a free multi-factor authentication solution for your account, adding an extra security layer to prevent unauthorized access. It generates secure verification tokens, including time-based codes and push notifications, to confirm your identity during login.

Highlights
  • Multi-factor authentication (MFA)
  • Time-based one-time passwords (TOTP)
  • Push notification verification
  • Mobile security keys
  • Account protection from hackers
Features
Currently charting
Read full description

IDMe Authenticator is a simple and free multi-factor authentication (MFA) solution for your IDMe account, protecting your account from hackers by adding an additional layer of security. IDMe Authenticator generates secure 2-step verification tokens on your device, including time-based one-time passwords, (TOTP), push notifications, or mobile security keys, to verify your identity. When logging in, after entering in your password, you will be asked for an additional way to prove it is really you. Either approve the notification sent to the IDMe Authenticator by tapping ‘Yes’ to approve if it’s you (push notification), or enter the verification code generated by the app (TOTP).

About

My Optimum

Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.

Highlights
  • WiFi management and troubleshooting
  • Internet speed optimization
  • Quick and easy bill pay
  • Account notifications and updates
  • Personalize WiFi network
  • Monitor device usage and screen time
Features
Read full description

Introducing the all-new My Optimum app  Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can:  • WiFi Management and Internet Troubleshooting   Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders. • Quick and Easy Bill Pay Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience • Optimize your Speed Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless.  • Personalize your Experience Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.

Screenshots

IDMe Authenticator4 screens
My Optimum4 screens

Verdict

The call

The clearest difference is update cadence: My Optimum at monthly against IDMe Authenticator's every 2 months. IDMe Authenticator's advantage is device support (3 vs 1). On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.3 for IDMe Authenticator against 4.3 for My Optimum. Both are backed by a comparable volume of ratings — 100K and 97K respectively. Written reviews are what separate them: 12% of IDMe Authenticator's written reviews are positive against 10% of My Optimum's.

UpkeepUpdate frequency

IDMe Authenticator ships an update every 2 months, My Optimum monthly. Both last shipped on October 30, 2026.

Scorecard2 real differences · 9 level
IDMe Authenticator versus My Optimum: the parameters behind the verdict, then further details
ParameterIDMe AuthenticatorMy Optimum
PriceFreeFree
Rating4.3 (100K ratings) — better4.3 (97K ratings)
Positive reviews12.4% of reviews — better10.2% of reviews
Number of ratings100K — better97K
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#37 — better#103
DevicesiPhone, iPad, Apple Watch — betteriPhone
Requires iOS17.016.0 — better
Further details — not scored
Size17 MB89 MB
Age rating4+4+
DeveloperID.meCSC Holdings, LLC.

Customer experience

IDMe Authenticator

All ratings99,529 ratings
Positive82.5%
Neutral2.9%
Negative14.5%
Written reviews209 reviews
Positive12.4%
Neutral4.3%
Negative83.3%

My Optimum

All ratings96,781 ratings
Positive81.2%
Neutral3.1%
Negative15.6%
Written reviews1,416 reviews
Positive10.2%
Neutral4.5%
Negative85.3%

User reviews

IDMe Authenticator

From 100K App Store ratings

What we love

  • 🚀 Easy to use
  • 💡 Comprehensive identity verification
  • 👍 Clean and straightforward interface

Room to improve

  • 🐛 Frequent technical issues
  • 🕰️ Slow and unresponsive support
  • 🤯 Confusing and frustrating workflow
  • 🔒 Privacy and security concerns
  • 🙍‍♀️ Poor user experience for non-tech-savvy individuals

My Optimum

From 97K App Store ratings

What we love

  • 🚀 Easy troubleshooting
  • 👍 Improved UI design
  • 📊 Helpful WiFi management
  • 🔥 Great app overall

Room to improve

  • 🐛 Frequent technical issues
  • 🤔 Missing key features
  • 🤯 Frustrating customer service
  • 🤖 Unreliable internet service

Bugs and requests

IDMe Authenticator

Reported bugs

4 issues
  • Repeated login failures
  • Inability to upload documents successfully
  • Inconsistent error messages
  • Compatibility issues with certain phone models

Requested features

4 requests
  • Improved customer support with live agents
  • Simplified identity verification process
  • Compatibility with more device types
  • Ability to reset passwords and accounts easily

My Optimum

Reported bugs

4 issues
  • App crashes frequently
  • WiFi management not working
  • Billing information not up-to-date
  • Login issues

Requested features

4 requests
  • View current and past bills
  • Ability to change internet plan
  • More WiFi management options
  • Faster app load times

In-app purchases

None

IDMe Authenticator

No in-app purchases

None

My Optimum

No in-app purchases

Questions

Is IDMe Authenticator free?
IDMe Authenticator is free to download, with no in-app purchases.
Is My Optimum free?
My Optimum is free to download, with no in-app purchases.
Which has better reviews, IDMe Authenticator or My Optimum?
IDMe Authenticator is rated higher. IDMe Authenticator averages 4.3 out of 5 from 100K ratings, while My Optimum averages 4.3 from 97K ratings.
Do IDMe Authenticator or My Optimum have ads?
Neither IDMe Authenticator nor My Optimum shows ads.
Which is updated more often, IDMe Authenticator or My Optimum?
IDMe Authenticator ships an update every 2 months, and My Optimum monthly. Most recently, IDMe Authenticator was updated on October 30, 2026 and My Optimum on October 30, 2026.
Which is more popular, IDMe Authenticator or My Optimum?
IDMe Authenticator currently peaks at #37 in the App Store charts, and My Optimum at #103. Chart position reflects recent download velocity rather than total install base.

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