IDMe Authenticator vs My Optimum
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IDMe Authenticator
This app provides a free multi-factor authentication solution for your account, adding an extra security layer to prevent unauthorized access. It generates secure verification tokens, including time-based codes and push notifications, to confirm your identity during login.
- Multi-factor authentication (MFA)
- Time-based one-time passwords (TOTP)
- Push notification verification
- Mobile security keys
- Account protection from hackers
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IDMe Authenticator is a simple and free multi-factor authentication (MFA) solution for your IDMe account, protecting your account from hackers by adding an additional layer of security. IDMe Authenticator generates secure 2-step verification tokens on your device, including time-based one-time passwords, (TOTP), push notifications, or mobile security keys, to verify your identity. When logging in, after entering in your password, you will be asked for an additional way to prove it is really you. Either approve the notification sent to the IDMe Authenticator by tapping ‘Yes’ to approve if it’s you (push notification), or enter the verification code generated by the app (TOTP).
My Optimum
Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.
- WiFi management and troubleshooting
- Internet speed optimization
- Quick and easy bill pay
- Account notifications and updates
- Personalize WiFi network
- Monitor device usage and screen time
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Introducing the all-new My Optimum app Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can: • WiFi Management and Internet Troubleshooting Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders. • Quick and Easy Bill Pay Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience • Optimize your Speed Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless. • Personalize your Experience Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.
Screenshots
Verdict
The clearest difference is update cadence: My Optimum at monthly against IDMe Authenticator's every 2 months. IDMe Authenticator's advantage is device support (3 vs 1). On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.3 for IDMe Authenticator against 4.3 for My Optimum. Both are backed by a comparable volume of ratings — 100K and 97K respectively. Written reviews are what separate them: 12% of IDMe Authenticator's written reviews are positive against 10% of My Optimum's.
IDMe Authenticator ships an update every 2 months, My Optimum monthly. Both last shipped on October 30, 2026.
| Parameter | IDMe Authenticator | My Optimum |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (100K ratings) — better | 4.3 (97K ratings) |
| Positive reviews | 12.4% of reviews — better | 10.2% of reviews |
| Number of ratings | 100K — better | 97K |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #37 — better | #103 |
| Devices | iPhone, iPad, Apple Watch — better | iPhone |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 17 MB | 89 MB |
| Age rating | 4+ | 4+ |
| Developer | ID.me | CSC Holdings, LLC. |
Customer experience
IDMe Authenticator
My Optimum
User reviews
IDMe Authenticator
From 100K App Store ratingsWhat we love
- 🚀 Easy to use
- 💡 Comprehensive identity verification
- 👍 Clean and straightforward interface
Room to improve
- 🐛 Frequent technical issues
- 🕰️ Slow and unresponsive support
- 🤯 Confusing and frustrating workflow
- 🔒 Privacy and security concerns
- 🙍♀️ Poor user experience for non-tech-savvy individuals
My Optimum
From 97K App Store ratingsWhat we love
- 🚀 Easy troubleshooting
- 👍 Improved UI design
- 📊 Helpful WiFi management
- 🔥 Great app overall
Room to improve
- 🐛 Frequent technical issues
- 🤔 Missing key features
- 🤯 Frustrating customer service
- 🤖 Unreliable internet service
Bugs and requests
IDMe Authenticator
Reported bugs
4 issues- Repeated login failures
- Inability to upload documents successfully
- Inconsistent error messages
- Compatibility issues with certain phone models
Requested features
4 requests- Improved customer support with live agents
- Simplified identity verification process
- Compatibility with more device types
- Ability to reset passwords and accounts easily
My Optimum
Reported bugs
4 issues- App crashes frequently
- WiFi management not working
- Billing information not up-to-date
- Login issues
Requested features
4 requests- View current and past bills
- Ability to change internet plan
- More WiFi management options
- Faster app load times
In-app purchases
IDMe Authenticator
No in-app purchases
My Optimum
No in-app purchases
Questions
Is IDMe Authenticator free?
Is My Optimum free?
Which has better reviews, IDMe Authenticator or My Optimum?
Do IDMe Authenticator or My Optimum have ads?
Which is updated more often, IDMe Authenticator or My Optimum?
Which is more popular, IDMe Authenticator or My Optimum?
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