Poor service
I had to jump through hoops just to update my phone number to my account. I constantly have problems completing orders it’ll show that the transaction went through and then the app will tell me that it failed. Wasting valuable time trying to put this order in. I’m doggone near about to delete it after I use these last couple of points.
Show more
Not signing in
Ever since the new update was done to this app, it will not allow me to sign in. I have uninstalled and reinstalled the app thinking maybe because I got a new phone. It’s just not working, but it’s just not working so in order for me to use my rewards, I have to literally sign in on the web.
Please, correct whatever error is happening to this app
Please, correct whatever error is happening to this app
Show more
easy to use
easy enough to use.
only issue is, i cant track mobile delivery orders once made through the app
only issue is, i cant track mobile delivery orders once made through the app
Horrible App, Good Rewards
The app constantly gets stuck in a state of permanent buffering where the only solution is to uninstall it. This is the only app that does this. On top of that, the app NEVER keeps you signed in so you have to log in every single time you want to you it. The only good thing saving this is the rewards have actual value to them which I appreciate.
Show more
No options to change menu items.
Disappointed with the IHOP app and the recent menu changes. The app makes ordering frustrating because you can’t make simple substitutions to your food. Everyone has different preferences or dietary needs, and something as basic as swapping an item shouldn’t require placing a complicated special request—or calling the restaurant.
I’m also not a fan of some of the recent menu changes. Between fewer options and the lack of customization in the app, the overall ordering experience feels like a step backward. Hopefully IHOP improves the app and brings back more flexibility for customers.
I’m also not a fan of some of the recent menu changes. Between fewer options and the lack of customization in the app, the overall ordering experience feels like a step backward. Hopefully IHOP improves the app and brings back more flexibility for customers.
Show more
