Terrible
The fact that I have to fill out my info every time I use the app is a huge waste of time and then can’t even track the order but you charge operational fees? You’re out of your mind
Poor service
I had to jump through hoops just to update my phone number to my account. I constantly have problems completing orders it’ll show that the transaction went through and then the app will tell me that it failed. Wasting valuable time trying to put this order in. I’m doggone near about to delete it after I use these last couple of points.
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Not signing in
Ever since the new update was done to this app, it will not allow me to sign in. I have uninstalled and reinstalled the app thinking maybe because I got a new phone. It’s just not working, but it’s just not working so in order for me to use my rewards, I have to literally sign in on the web.
Please, correct whatever error is happening to this app
Please, correct whatever error is happening to this app
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easy to use
easy enough to use.
only issue is, i cant track mobile delivery orders once made through the app
only issue is, i cant track mobile delivery orders once made through the app
Horrible App, Good Rewards
The app constantly gets stuck in a state of permanent buffering where the only solution is to uninstall it. This is the only app that does this. On top of that, the app NEVER keeps you signed in so you have to log in every single time you want to you it. The only good thing saving this is the rewards have actual value to them which I appreciate.
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No options to change menu items.
Disappointed with the IHOP app and the recent menu changes. The app makes ordering frustrating because you can’t make simple substitutions to your food. Everyone has different preferences or dietary needs, and something as basic as swapping an item shouldn’t require placing a complicated special request—or calling the restaurant.
I’m also not a fan of some of the recent menu changes. Between fewer options and the lack of customization in the app, the overall ordering experience feels like a step backward. Hopefully IHOP improves the app and brings back more flexibility for customers.
I’m also not a fan of some of the recent menu changes. Between fewer options and the lack of customization in the app, the overall ordering experience feels like a step backward. Hopefully IHOP improves the app and brings back more flexibility for customers.
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Login
App not allowing login too many login issues
Fix your App
I’m not signing into a bank account. It should not be this convoluted to get into a restaurant app that kicks you and makes you resign in everytime. Just fix the darn app.
Update the App!
I’ve been trying to update the App and the IHOP App won’t let me update? My phone is functioning normal. I can update ALL my other Apps except the IHOP App? I have received to add to my account.
Muy mal servicio
La orden que pedí vino incompleta la pedí en el IHOP de la 3315 west 80 St Hialeah FL 33018 muy mal servicio porque llamé y no lo enviaron había que ir a buscarlo le doy una estrella por cortesía porque no se merece ninguna muy mal servicio
Mobile pickup order
Why don’t you show my name and order number etc in the app like other apps so that when I show my order to the waiter/waitress they can easily tell which order is mine
Cannot stay logged in
If you want to open the app more than once a day maybe to check if the points from the receipt you scanned have landed in your account you have to completely log in again like you have never logged into the app. What is the point when even a website can remember your login info
Useless for dine-in
Why does this app even exist? If it doesn’t speed things up for dine in, why even bother with this app?
Lost all of my points
Not only did that, but also it made me a new account so I can’t log into the old one anymore. I spent good money on IHOP and I deserve compensation!!!
Naomi
Breakfast
The app that signs you out
thank you so much IHop, you’ve finally figured out how to make an app that always signs you out of your account
More
I need more customization because I hate hash browns and I can’t swap it on the app.
I want an order where I can swap out the nasty hash browns for like an extra thing of bacon or eggs. Yall do it in store why not on the app?
I want an order where I can swap out the nasty hash browns for like an extra thing of bacon or eggs. Yall do it in store why not on the app?
Mal servicio
Nunca da lo que ordenas.
Why the F does this app need iOS 26?
What in the F is that requirement
Card keeps declining
This is app is super inconvenient and broken, each time I input my card it says my address is wrong for the card and it declines my account. I drove 25 minutes to the location for nothing. DO NOT USE THIS APP.
