IHOP Reviews: Is It Legit?

Customer Experience

Positive experience12.9% of reviews
Neutral8.7% of reviews
Negative experience78.4% of reviews

~ Based on 458 written reviews from the US App Store.

What users say about IHOP

Is IHOP Safe?

IHOP appears safe based on user ratings. AppsHunter Safety Score for IHOP is 97/100.

This assessment is based on 60,576 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
0.7% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 60,558 App Store ratings for IHOP.

Is IHOP Legit?

IHOP appears to be a legitimate app. AppsHunter Legitimacy Score for IHOP is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

The app has been changed,I am not able to update on my phone. So do I lose all my points,or is there a way to get to them.

App doesn’t work

Can’t sign in whatsoever, it’s been like this for half a year now. “ihop-prod
Oops!, something went wrong” keep vibe coding I guess

Change login

The app is good. Create a function to allow facial recognition to login instead of having to enter credentials every single time.

Do NOT use this app

I am not sure what this app is doing, but it is used over 3.2 GB of data. Be careful if you have a plan that has a cap or charges you for data. This app will cost you even if you only use it to order to go food a couple of times a month.

One coupon redeem per day limit

Mention that one coupon redeem per day, instead of one coupon per order. It’s misleading

New app cannot load

New app says iOS not up to date. Cannot update. iPhone SE. need
fix for IHOP.

App suck on loading

You have to open the app in airplane mode to log in, or else you’ll be stuck on the landing screen with the loading icon going forever.

BAD

Bathroom dirty blood on the bathroom door and toilet not clean a while to get food 2.25 for a drink for mini cup about 5 inches DON’T COME HREE

Terrible

I just want to order my food without an account (don’t care about the rewards), there isn’t a “guest option.” Then when you HAVE to create an account and verify your phone number (because you can’t verify using any other kind of method), you won’t receive a text message or a call. Better off spending extra money on DoorDash or just go up to your nearest establishment.
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Annoying

I downloaded the app, made an account, put together and order and started driving to ihop to pick up my order. It’s a 10 minute drive, so I don’t want to have the order placed until I’m almost there. I go to approve the payment and the entire app reset and made me sign in. It deleted all the work I put into my order. I had to just place the order when I arrived, making this app have no point to me. Extremely frustrating and it’s really soured my mood on the restaurant. I never tried it before and I don’t think I care to come back. One bad experience like this can really make every other experience bad.
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App doesn’t sign in

App rarely signs in. When it does finally prompt to sign in you get redirected to a webpage instead of logging into the app directly. Just a poor experience.

Terrible

The fact that I have to fill out my info every time I use the app is a huge waste of time and then can’t even track the order but you charge operational fees? You’re out of your mind

Poor service

I had to jump through hoops just to update my phone number to my account. I constantly have problems completing orders it’ll show that the transaction went through and then the app will tell me that it failed. Wasting valuable time trying to put this order in. I’m doggone near about to delete it after I use these last couple of points.
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Not signing in

Ever since the new update was done to this app, it will not allow me to sign in. I have uninstalled and reinstalled the app thinking maybe because I got a new phone. It’s just not working, but it’s just not working so in order for me to use my rewards, I have to literally sign in on the web.
Please, correct whatever error is happening to this app
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easy to use

easy enough to use.

only issue is, i cant track mobile delivery orders once made through the app

Horrible App, Good Rewards

The app constantly gets stuck in a state of permanent buffering where the only solution is to uninstall it. This is the only app that does this. On top of that, the app NEVER keeps you signed in so you have to log in every single time you want to you it. The only good thing saving this is the rewards have actual value to them which I appreciate.
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No options to change menu items.

Disappointed with the IHOP app and the recent menu changes. The app makes ordering frustrating because you can’t make simple substitutions to your food. Everyone has different preferences or dietary needs, and something as basic as swapping an item shouldn’t require placing a complicated special request—or calling the restaurant.

I’m also not a fan of some of the recent menu changes. Between fewer options and the lack of customization in the app, the overall ordering experience feels like a step backward. Hopefully IHOP improves the app and brings back more flexibility for customers.
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Login

App not allowing login too many login issues

Fix your App

I’m not signing into a bank account. It should not be this convoluted to get into a restaurant app that kicks you and makes you resign in everytime. Just fix the darn app.

Update the App!

I’ve been trying to update the App and the IHOP App won’t let me update? My phone is functioning normal. I can update ALL my other Apps except the IHOP App? I have received to add to my account.