INDIE For Business User Reviews

Name: INDIE For Business
Rating: 4 (4 reviews)

INDIE For Business

IndusInd Bank Limited

💰 Finance

Top reviews

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Overall worst app and experience

It took more than 1 year to get registration done and now that i can “login” my existing features like upi id was erased. Support team says raise request from app and app says contact support. Similarly lots of mutating loops. Extremely poor design and support. Support team cannot understand issue, let alone solving it. Avoid this one.

Prasaddv

2 months ago

Response from developer

Dear User, we’re truly sorry to hear about your experience, and this isn’t the experience we want for our users. Please email us at indie.social@indusind.com with more details. Your feedback matters, and we’re here to make things right. Regards, Dibyajyoti-Team INDIE

Worst app ever

It’s really difficult. IndusInd by their extra ordinary zeal to keep updating the business app have left lot of loop holes in it. Each time you update it, I have to visit the bank. I am really troubled by Indie Business app updations … had to visit nearest branch thrice and even now I will have to go. Both my bank accounts are not visible now because of a stupid update.

Dr. Kavita Bhargava

2 months ago

Upi payments not there

I am a customer of eight banks, but this app is not even user-friendly. Lot of time. I have to sit and search for each options where to go. The navigation is very bad

Apta clinic

2 months ago

Not working

This app not working since launch I went to local branch but they unable to fix problem
I email to bank still problem is unsolved
What should I do now

Minazpatel

4 months ago

Worst Application

Indie for business is worst app doesn’t work properly at all everytime when I login in the application after few seconds it’s closes on it own and able to transfer funds to anyone because of this error and even informed to bank officials but this and others issues as well but no action has been taken and they even never respond to my complaints as well .
worst bank and worst services don’t open bank account in IndusInd bank

She creation

4 months ago

Not working for HUF current accounts

There is no option for smooth banking. Another bank provides there best facilities like yono business sbi app. Same i was using there no issue perfectly running. In indie business app there no option to start app. I hope indusind bank team will solve problem.

hardik4627

5 months ago

Response from developer

Hi! We are sorry for the inconvenience caused. Kindly share your concern along with the error image (if any) at socialm@indusind.com for further assistance. Thanks, Alen - Team INDIE

Bugs in every part of app

There are errors in every stage of application from login to logout this application is not a banking application it’s just a project given to school children to make a banking type application
Indusind bank is not bothered to understand and resolve the issue what the customer are facing they are not professional bankers

Sagarsshah1983

6 months ago

Response from developer

Hi! This is not the experience we want you to have with us. Kindly elaborate the issue you are facing in the application at indie.social@indusind.com and we will look into it accordingly. Thanks, Sushmita- Team INDIE

While typing for added beneficiaries name it lags a lot

While typing a name of added beneficiaries it key words lags i have removed the application and re installed it but then also its not fixed indus app was superb but this indi is super annoying kindly fix the issue at the earliest otherwise i will remove my account from indusind bank

Avishek patel

7 months ago

Response from developer

Hi Avishek! We sincerely regret the inconvenience caused. Kindly capture an image of the error you are getting in INDIE using a different device and share it with us at indie.social@indusind.com and we will get it checked from our end. Thanks, Munmun - Team INDIE

Credit card

Super service

GJ jothy

9 months ago

Response from developer

Hi! We are elated to see that you have rated INDIE with 5 ⭐. We request you to follow our social media handle INDIEbyIndusIndbank for all the latest updates, news and exciting activities. Happy Banking. Thanks, Saima - Team INDIE

Poor quality app school project is better than this

After a prolonged effort to install and log into this app (without OTP generation), I found that post-login, my account details were inaccessible. Instead, only a UI/UX prompting the creation of a new account was visible. This app is disappointing. No wonder why bank’s stock declining . Inefficient team with no common sense

RR.Raj

10 months ago

Response from developer

Dear user! We’re truly sorry for the frustrating experience you’ve had with our app. Thank you for bringing this to our attention. We have noted your technical concern and prioritizing for resolution. Our team is investigating and working to improve the login process and ensure existing account details are accessible. Please contact our support team at indie.social@indusind.com so we can assist you further and resolve this promptly. We value your feedback and are committed to making this right. Regards, Dibyajyoti-Team INDIE

App doesn’t work & support is useless

Many things don’t work. Support team is absolutely clueless about what they developed and what application they are supporting. It’s absolute waste of time reporting any issues here. It’s easier to move account to other bank than explaining issues to this team. Unfortunately can’t rate this team with less than 1 star here.

Prasaddv

10 months ago

Response from developer

New Account

I have started a current account before a couple of months and I am unable to do any transactions in online inspite of many request given to the bank. Staff is only interested in opening the accounts but not bothered about the customer.

Sanoj P C

a year ago

Response from developer

Hi Sanoj! This is not the experience we want you to have with INDIE. Please share your contact details at indie.social@indusind.com. We'll get this checked ASAP. Thanks, Saima - Team INDIE

Worst App

This app may get the award of worst app among all banking app. Their app is super buggy. Took so many attempts to get in and when i got it, there are missing details of our current account with them. And the relationship manager is illiterate and the customer care is handicapped and indie app team is never available. The vibes are clear, they are not for the longer run!!

Vishii625

a year ago

Response from developer

Hi Vishii! We are sorry for the inconvenience caused. Kindly share your concern along with the error image (if any) at indie.social@indusind.com for further assistance. Thanks, Alen - Team INDIE

App is not allowing me to login

The new update is not allowing me to login to the Indie Business app. Not sure what makes you all to keep updating the whole app in a haphazard manner? Even your bank employees are not able to fix this issue when I approached the bank. When I attempt to login it says oops we are unable to verify your verification request.

SatS14

a year ago

Response from developer

Hi! We regret the inconvenience caused to you. Kindly elaborate the issue you are facing in the application at indie.social@indusind.com and we will look into it accordingly. Thanks, Sushmita- Team INDIE

Not working

This app has errors in every part. It took three months to install the app. I just entered the app but no function is being performed within the app. It shows errors in everything. No bank employee knows how to fix the errors in this app. Who should I contact regarding this app?

Sunlights Chennai

a year ago

Response from developer

Hi! This is not the experience we want you to have with us. Please elaborate the issue you are facing at indie.social@indusind.com in order to assist you further. Thanks, Sushmita- Team INDIE

UPI id and Beneficiaries sync issue

Unable to create upi id, the beneficiaries are not synchronised from web login, account icon is inactive. Seems not user friendly compared to other bank apps

RajaTagore

a year ago

Response from developer

Hi! This is not the experience we want you to have with INDIE. Please drop us an email at indie.social@indusind.com and we will get it checked from our end. Thanks, Sushmita- Team INDIE

Sign acceptance form and branch doesn’t have idea of what is acceptance form for indie app

I am from noida i went to Sector 79 Mahagun Mezzaria branch they didn’t had any idea about submitting acceptance form for my company current account I am still using old indus direct app and also merchant app stopped working I have removed the pos machine now and planning to close the account of this pathetic bank now..

Nishant9945

a year ago

Response from developer

Face unlock problem

Face unlock is not designed properly, once you unlock through face unlock its not working and you have to unlock through mpin. After logout you directly login through face unlock, how irritating is this you logout, face unlock logging in without any touch on face unlock icon. This is very big bug in app resolve it as soon as

Neet05neet

a year ago

Response from developer

Dear User! We’re truly sorry for the issues you’re facing with face unlock! We understand how frustrating this bug must be. Our team is actively investigating this, and we appreciate your detailed feedback. Could you please share more details (e.g., device model, iOS version) via indie.social@indusind.com? This will help us resolve the issue quickly. Thank you for your patience! Regards, Dibyajyoti-Team INDIE

Nice app futures

Can be better when inapp Marchant payments sound notifications shows up like PhonePe n google pay

Hemanthvish

a year ago

Response from developer

Dear Hemanth! We’re truly sorry for the issues you’re facing with the INDIE app, including not receiving the one-time access code and the Aadhaar authentication error showing a mismatch after entering the OTP. This must be incredibly frustrating, and we’re committed to resolving it quickly. These issues could be due to a network glitch or a registration mismatch. Please reach out to us at indie.social@indusind.com with your registered mobile number and account details, and we’ll investigate and fix this for you as soon as possible. Thank you for bringing this to our attention—we’re on it! Regards, Dibyajyoti-Team INDIE

Barcode scanner/upi transitions/ multiple current account in one aap

Everything is fine aap is working top notch but there is no scanner upid transfer option and like for example in earlier aap we use to have multiple logins for current account in single aap but this aap doesn’t support that i think you people should think about this it makes businessmen work easier and so-much faster and smooth in single platform

Rest keep going 👍🏻

Sumeet chandiramani

a year ago

Response from developer

Hi Sumeet! Thank you for your positive feedback and valuable suggestions! We’re thrilled to hear the app is working well for you. We understand the importance of features like a UPI scanner and multiple logins for current accounts, especially for business users. Our team is actively reviewing these suggestions to enhance functionality and streamline your experience. Keep an eye out for future updates, and feel free to reach out to our support team at indie.social@indusind.com with any other ideas. Thanks for your support. Regards, Dibyajyoti-Team INDIE