Assistance Required – Salary Payment Narration Not Reflecting in Beneficiary Statement
I would like to know if there is a way to ensure that the salary narration is displayed in the beneficiaries’ account statements. Kindly guide me on whether any specific payment option or setting needs to be used for this purpose.
Response from developer
We are sorry for the inconvenience caused. Please share details with us at corporate.ib@axis.bank.in or call 1860 500 4971 (charges applicable) / 1800 419 0097 (toll-free) so we can resolve it quickly.
Neo review
The older Neo version was much better and more reliable. Instead of improving, this update feels like a downgrade. Axis Bank should focus on improving the app’s speed, stability, and overall performance if it wants to compete with other corporate banking platforms.
Response from developer
We regret the inconvenience caused. We understand how critical speed is while managing business transactions. Please ensure you are using the latest app version and have a stable network connection. If the issue continues, write to corporate.ib@axis.bank.in or call 1860 500 4971 / 1800 419 0097. Our team is available 24x7 to assist you.
Poorest app among all the banks
Response from developer
We regret the inconvenience caused. Please share your concern with us at corporate.ib@axis.bank.in or call us on 1860 500 4971 (charges applicable) / 1800 419 0097 (toll-free), and we’ll assist you promptly.
Way better but not without issues
3
major issues
- pending approvals takes 2 taps/steps to reach the approvals screen for no reason
- on approvals screen there is no option to view all approvals due (which should ideally be the default selection)
- Bulk Payment (paypro) has bugs and partial approval DOES NOT work. If I select say, 3 out of 5 payments inside an uploaded file, only 1 will get approved. This issue is there since day 1 of new launch of this app and I am surprised the issue hasn’t been resolved yet by your team after so many months
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.
Cant share screenshots anymore there is problem sharing screenshot
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.
