Assistance Required – Salary Payment Narration Not Reflecting in Beneficiary Statement
I would like to know if there is a way to ensure that the salary narration is displayed in the beneficiaries’ account statements. Kindly guide me on whether any specific payment option or setting needs to be used for this purpose.
Response from developer
We are sorry for the inconvenience caused. Please share details with us at corporate.ib@axis.bank.in or call 1860 500 4971 (charges applicable) / 1800 419 0097 (toll-free) so we can resolve it quickly.
Neo review
The older Neo version was much better and more reliable. Instead of improving, this update feels like a downgrade. Axis Bank should focus on improving the app’s speed, stability, and overall performance if it wants to compete with other corporate banking platforms.
Response from developer
We regret the inconvenience caused. We understand how critical speed is while managing business transactions. Please ensure you are using the latest app version and have a stable network connection. If the issue continues, write to corporate.ib@axis.bank.in or call 1860 500 4971 / 1800 419 0097. Our team is available 24x7 to assist you.
Poorest app among all the banks
Response from developer
We regret the inconvenience caused. Please share your concern with us at corporate.ib@axis.bank.in or call us on 1860 500 4971 (charges applicable) / 1800 419 0097 (toll-free), and we’ll assist you promptly.
Way better but not without issues
3
major issues
- pending approvals takes 2 taps/steps to reach the approvals screen for no reason
- on approvals screen there is no option to view all approvals due (which should ideally be the default selection)
- Bulk Payment (paypro) has bugs and partial approval DOES NOT work. If I select say, 3 out of 5 payments inside an uploaded file, only 1 will get approved. This issue is there since day 1 of new launch of this app and I am surprised the issue hasn’t been resolved yet by your team after so many months
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.
Cant share screenshots anymore there is problem sharing screenshot
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.
Share option not working
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
Share Screenshot Button Not working after update.
So, if you make a transaction and need to share the details to someone, one does not have a proper mechanism to share the details. Instead, one has to click the photograph from another phone to share it with someone you want to confirm the payment details. App developers need to improve this.
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.
Ease of use
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
It is a purposeless app
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
Anydesk error
Thanks
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
Payments approval not working
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
Worst app
While no issue to the phone rest all apps are working fine .
Pathetic app. Everytime I have to open the laptop and carry out the transaction through website. Can't carry laptop everywhere everytime .
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
Such a rubbish app.
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
One of the worst apps
Just fed up with Axis bank and their useless service.
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
Too many glitches
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
Badly uncomfortable app
Shows payer name on the screen, for that we have to tap info option with the struggle. And that pop up also disappears within 2 seconds as if like it’s cup of hot coffee is waiting for it.
Old app for fair enough.
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
Neo for Corporates fm Axis Bank
I don’t know what was the UI/UX logic while designing this app. The text appears split into 2 and one is constantly guessing what it could mean!!!!!
Why fix something when it ain’t broke???? If you wanted to introduce new features you could have very well done it within the existing app. This app seems very bureaucratic and sarkaari. Why, oh why?
Thanks
Rajesh
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7
Smooth and efficient
Response from developer
Hi, thank you for the positive rating of our products and services. Every feedback motivates us! We look forward to seeing you again.
Most useless app
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.
Not a user friendly
Response from developer
Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.
