Bug in App
App does not work
Confusing
I will not be dealing with this company in the future
App doesn’t work
It stays on the Inspira Financial logo and never loads anything. I had no issues like this with fidelity
Can't log in
The app won't let anyone log in.
Horrible
I downloaded app to pay my cobra insurance and every time I try to pay it it says that I must be a bot or something because I’m going too fast and won’t actually take the payment. I end up having to call and make the payment over the phone.
Doesn’t work
Tried to create an account. All it did after entering all my info several times. Was show a white page half full of computer code
Doesn’t work anymore
I don’t know what they changed, but I cannot login anymore. The exact same login information works on the website.
cant login on app
this sucks.. been working fine for years now cant use the app but have to use the website
App does not allow login
App is broken. I can login just fine on the web site but the app just recycles me to the “Get Started or Login” page. Reading the other reviews, others appear to have the same problem. Stay away until they fix it.
The absolute worst experience
If I didn’t have to use Inspira because it’s the HSA my employer makes me use, I would avoid at all cost. The app is a very bad user experience, customer service is terrible, and they make constant mistakes. Like, I activated my card, only to find it wasn’t active, had to go through like 7 calls and 18 AI agents to get to a person. I couldn’t even log into my account for some reason, after calling and finally getting a person they were no help at all. Send help, get me out of here. I’d do anything to switch HSAs if I could
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Worst app ever
It never works even after entering the 2 factor authentication and updating. It hasn’t worked in over two years. Garbage 0/5 stars
Love the new app!!
Great login experience and easy to follow design
Huge Improvement!
Easy to log in and check in on my HSA. Easy to change my HSA investments.
FANTASTIC
The new Inspira Mobile app is fast, intuitive, and makes managing benefits incredibly easy. I love how simple it is to check balances, submit reimbursements, and track my account all in one place. HIGHLY RECOMMEND!!!
Awesome!
The design of the new app is so intuitive and user friendly and it looks awesome. Love it
Actual Downgrade
I love the interface of the “upgraded” app, but its functionality is poor. My reimbursement account is labeled as a savings account in the app, but it’s a checking account (which is labeled correctly on the website). I’ve submitted claims with documentation and then the documentation somehow magically disappears, which delays getting the claim processed and therefore significantly delays reimbursement.
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App Broke After Last Update
With the last major 7/1/26 update, I’m no longer able to submit claims using iOS, Android or Linux. Reached out to customer care and no help.
Love The New App
Outstanding! Truly appreciate the modernized app. Well done!!
New App is far superior
The login improvements are excellent. The app is easy to use and allows me to do the actions that I rely on. Great update to the app. This is a job well done.
Latest update broke app
Can’t log in anymore. Same login working on website, but app is unusable
Edit: update apparently enforced a password requirement that wasn’t in place when I created my account (which may be from pre-acquisition of payflex). If you’re running into a problem where you can log in on the website but not the app, reset your password and follow the criteria. New app works okay and makes scanning docs a bit easier.
Edit: update apparently enforced a password requirement that wasn’t in place when I created my account (which may be from pre-acquisition of payflex). If you’re running into a problem where you can log in on the website but not the app, reset your password and follow the criteria. New app works okay and makes scanning docs a bit easier.
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