Terrible app does not work well
There’s no way to upload documentation after you pay by credit card who thought this up what genius made this design
Claim number doesn’t help to identify rejected
You need to update system to show the paperwork provided that was rejected
It used to be good
I use to file claims all the time via the app. Whatever changed with the update is terrible. I now get all the way through the claim process and it tells me “something went wrong”- but doesn’t tell me what. This isn’t just a onetime thing, either- it’s every time now.
Inspira Mobile
I cannot add more than one file when submitting a DCFSA claim and it won’t allow me to attach additional documents to an existing claim through the mobile app, which renders it useless.
Stealing money
I cashed the Tommy residual money I had out from work months ago and they instead held the payment and continue to withdraw fake account fees for something I haven’t touched in months. Give me my original cash out and stop stealing you thieves.
Errors
Trying to submit claims for reimbursement, and I just receive a generic error on the last step, every time, with no information on how to fix the issue.
Would give a zero if it was an option.
Since the system update, my claims won’t process. They are all pending.
Balance
Not updated yet
What does it even do?
It’s difficult to login sometimes, I can view some of my information, but can’t take any actions. To pay claims it has a link to take me to a browser, except it never works properly. I always have to just go to a browser and find the login separately.
This new version is “work in progress”
I cannot submit any text in the “resolve” field. Also, when typing in text, the popup keyboard covers the text input area.
App doesn’t work
The login function doesn’t work in the app, rendering it functionally useless. Website works fine
Uploading receipt
I could not upload the receipt for a prescription. Difficult
Nothing but trouble.
Have had nothing but trouble since I have used them. Have been with them a couple years and would not recommend.
Cannot login
So latest forced app update fails in login. Passkey does not work either. Force restart and still no good. Not great for third time using the app.
Very buggy
The new release worked once or twice but now no longer works at all. Cannot login with user name + password. Passkey doesn’t work either. Just errors out. Need to log in on a web browser instead.
At least I could login before the update
Not good. Now I can’t even log in.
Update broke the app
Again
Horrible App
Does not let me log in, very convoluted systems of funds, not easy to transfer or reimburse. Makes it very difficult to spend my own money, would call this company borderline fraud.
New app update
The new update is more manageable.
Terrible service
The app does not work. It does not connect with the bank. There is no feature to email.