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Intact Insurance: Mobile app

Intact Insurance: Mobile app

Policy access, claims and more

1.2K ratings
854 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • December 18, 2018
  • September 2, 2026

Features

Background Location Access

Developer

Intact Insurance
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About

Access your home and vehicle insurance policies, manage claims, and get essential services anytime, anywhere. Features include driving insights, roadside assistance, and weather alerts for preparedness.

✓Policy access and management
✓File and track claims
✓Roadside assistance
✓Crash Assist
✓my Drive™ for personalized premiums
✓Car Care insights
✓Weather alerts
Show original description

What users say

Summarized from real user reviews of Intact Insurance. Based on 1.2K reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • ⭐Excellent service
  • 🚀Easy to use
  • 💯Great insurance company
  • 👍Reliable and helpful

Negative things

  • 🐛Inaccurate trip tracking
  • 🔍Lack of transparency in scoring system
  • 🔄Constant log-outs and login issues
  • 🤔Inconsistent app performance
  • 📄Unable to access all policy documents
See all reviews

What's New in Intact Insurance

5.80.0

September 2, 2026

Home Helper now allows you to skip tasks or mark them as not applicable to help you stay focused on the ones that matter most for your home. Our my Drive clients now have access to a localized in-app FAQ designed to resolve top user questions regarding trip accuracy, speed/braking calculations, and distracted driving parameters.

More

User reviews

Most RecentHighest RatedLowest Rated

Can’t see all my policies

Can’t see all my policies
yamenarchyamenarch

No Billing history information available

No billing history / card sitting options available in the app.Customer should be to review payments history & schedules / setup Account financials/billings
NowwkNowwk

Commentaires

Je ne sais pas pourquoi mais même si je ne conduis pas de voiture,l’application change sur la partie de ma conduite.Il y a de moment 3 semaines je n’ai pas conduit ma voiture mais l’application change ma façon de conduite est mauvaise.
Zazah bineZazah bine

Difficile

Trop difficile à consulter car on ne peut pas zoomer l’appli mobile plein écran
Lb🤔Lb🤔

I don’t where call them for help

😡
Grewal56Grewal56
See 849 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Incorrect detection of phone usage

Bug

Trips not recorded accurately

Bug

Inability to switch between driver and passenger

Bug
✨

Requested Features

4 requests

Add option to change language preference

Feature

Improve ability to edit trip details

Feature

Allow access to all policies within the app

Feature

Provide more detailed driving feedback

Feature

FAQ

What can I do with the Intact Insurance app?

The app allows you to access your home and vehicle insurance policy details, manage your insurance policy seamlessly, file and track claims, and access services like roadside assistance and Crash Assist. You can also view billing statements and get proof of insurance.

How does the my Drive™ feature work?

my Drive™ provides helpful safety insights and tips to encourage safe driving. By enrolling, you can potentially receive a personalized auto insurance premium based on your safe driving habits, leading to savings on your car insurance.

Is the Intact Insurance app free to download and use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description. You can manage your insurance policies and access services without any additional cost through the app.

What kind of insurance information can I access?

You can access details for both your home and auto insurance policies directly within the app. This includes policy information, proof of insurance, and billing statements, making it easy to have your insurance information readily available.

What if I have an accident or need roadside assistance?

In the event of an accident, the app features Crash Assist to support you. You can also get reliable roadside assistance directly from the app, providing peace of mind when you're on the road.