Intact Insurance: Mobile app

Intact Insurance: Mobile app

Policy access, claims and more

1.1K ratings
757 reviews
Free

Details

  • Released
  • Updated
  • December 18, 2018
  • June 29, 2026

Features

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About

Access your home and vehicle insurance policies, manage claims, and get essential services anytime, anywhere. Features include driving insights, roadside assistance, and weather alerts for preparedness.

Policy access and management
File and track claims
Roadside assistance
Crash Assist
my Drive™ for personalized premiums
Car Care insights
Weather alerts
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What users say

See all reviews

What's New in Intact Insurance

5.77.0

June 29, 2026

This new version includes updates and tweaks to make your app experience better than ever.

User reviews

Horrible app

There are long delays trying to access information. Changes are almost impossible to make… need to call your broker, and even when you do update personal details with your broker, those changes don’t often get reflected in the app.

Intact app

It stops working too often to be useful.

Cannot set language to English!

Cannot change language to English even though it is my default language.

Doesn't work properly

The driving component of the app is quite disappointing. The smoothness and focus metrics are often inaccurate, and the app frequently fails to capture portions of my trips. This area needs significant improvement to ensure reliability and accuracy.

terrible

cant find anything, never works honestly useless

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Incorrect detection of phone usage

Bug

Trips not recorded accurately

Bug

Inability to switch between driver and passenger

Bug

Requested Features

4 requests

Add option to change language preference

Feature

Improve ability to edit trip details

Feature

Allow access to all policies within the app

Feature

Provide more detailed driving feedback

Feature

FAQ

What can I do with the Intact Insurance app?

The app allows you to access your home and vehicle insurance policy details, manage your insurance policy seamlessly, file and track claims, and access services like roadside assistance and Crash Assist. You can also view billing statements and get proof of insurance.

How does the my Drive™ feature work?

my Drive™ provides helpful safety insights and tips to encourage safe driving. By enrolling, you can potentially receive a personalized auto insurance premium based on your safe driving habits, leading to savings on your car insurance.

Is the Intact Insurance app free to download and use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description. You can manage your insurance policies and access services without any additional cost through the app.

What kind of insurance information can I access?

You can access details for both your home and auto insurance policies directly within the app. This includes policy information, proof of insurance, and billing statements, making it easy to have your insurance information readily available.

What if I have an accident or need roadside assistance?

In the event of an accident, the app features Crash Assist to support you. You can also get reliable roadside assistance directly from the app, providing peace of mind when you're on the road.