Life changing
Response from developer
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that the plan has made such a positive difference for you after so many years. Knowing that the principles feel easy to follow and fit into real life - without measuring, weighing, or guilt - is exactly what we hope for every user. Congratulations on your progress, and thank you for sharing your journey with us. We’re cheering you on! 💛 — The Interval Weight Loss Team
No guilt!
This plan is quite liberating. I know it's only Week 2, but I do feel sooo much better already. Being allowed to incorporate some champagne too is just the best! 😉
Response from developer
Thank you for your kind words and lovely review. Yes, it might be early days but it only gets easier with time. We are now the Number 1 program for sustainable weight loss with real healthcare professionals to help you every step of the way. Keep up the great progress and make sure to reach out to the IWL team at any stage of your journey. In health, the IWL team.
Different approach
Response from developer
Thank you for your kind words and recommendation for the IWL program. We are very glad to hear of your experience with the app as well. The IWL healthcare professional team is here to help you every step of the way.
Sadly poor customer service
Unfortunately the customer service I received was robotic and didn’t solve the basic problem I approached them with nor address my complaint or apologise. I accidentally signed up for a quarter instead of monthly, I asked for a refund as I hadn’t budgeted for the large sum of money, I wanted to pay monthly and immediately on cancelling the quarter payment signed up to pay monthly assuming I’d be able to be refunded, but that was refused in return for credit (which is no different to paying quarterly), and the person I spoke to by email was unhelpful and very short.
It’s a shame as as I said I really get the program I think it’s great. So I’ll keep going with it and just remind myself not to email in!
Currently not working
Response from developer
We are sorry to hear you are experiencing difficulties. This has not been evident with any of our other members using the app. We also offer a current 30-day free trial of the IWL program so if any problems, please make sure to get in touch with our team at iwl@intervalweightloss.com.au We are real healthcare professionals working with people on their long-term health and weight loss journey so we want to make sure we can help you too.
