IOB Connect Reviews: Is It Legit?

Customer Experience

Positive experience43.8% of reviews
Neutral15.6% of reviews
Negative experience40.6% of reviews

~ Based on 32 written reviews from the US App Store.

Is IOB Connect Safe?

IOB Connect-Mobile Banking App appears mostly safe based on user ratings. AppsHunter Safety Score for IOB Connect is 84/100.

This assessment is based on 79 user ratings, with an App Store average of 4.4/5.

Safety Analysis

86.1% of ratings point to a safe experience
3.8% of ratings suggest some concerns
10.1% of ratings point to a risky experience

~ Based on 79 App Store ratings for IOB Connect.

Is IOB Connect Legit?

IOB Connect-Mobile Banking App appears to be a legitimate app. AppsHunter Legitimacy Score for IOB Connect is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fantastic

"The new IOB Connect mobile app works flawlessly. The old app was frustrating, but the new version is excellent. However, it currently doesn't sync added beneficiaries from internet banking. Please fix this in the next update."

User Friendly

The app works very well and we can finish our tasks within minutes and it saves our time and it is always user friendly. Thanks for your service.

NRE transfer broken after recent update

The recent update has broken the NRE transfer functionality. Under the transfer interface, I’m unable to select my NRE account as the “From” account, the app defaults to the NRO account, and the NRE account is completely missing from the dropdown. Also unable to transfer from NRE to NRO under self transfer. Interestingly, the drop downs correctly shows to transfer from NRO to NRE account. Please fix this issue, as NRE transfers are currently impossible.
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Registration failed

I have been unable to register on this app for the past one month despite trying multiple times. The registration process consistently fails, making the app completely unusable. I have already tried all the basic troubleshooting steps, but nothing has worked. Please fix this issue as soon as possible and improve the user experience. Kindly help me to resolve my issue
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Response from developer

please contact us at https://spgrs.iob.bank.in/comp/self with your contact details and relevant screenshots, in order for us to help you.

Enable UPI

Definitely the app design and Ui has got way better
However with this new version. I’m not sure why the bank is pushing us to enable UPI
I mean I don’t want that service. I want to just use the traditional features and that’s it. There is no skip or close for this and I’m unable to use the app hence the rating
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Very bad

This is the worst app I have ever used. If you live in Kerala and use a BSNL SIM, you simply cannot register for this app. First of all, registration is only possible on a mobile network, not on Wi-Fi. Second, it requires an SMS verification. Once the SMS is sent, the BSNL internet goes down for about a minute, causing the app to show an error. Even if you try to send the SMS twice, it hits the daily limit and shows a warning. Under these conditions, registration is impossible, which is incredibly frustrating.
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No Sim Found

I have come to USA on holiday and find that I cannot connect to IOB connect after facial recognition.

It says no SIM found.

But for SBI Lite Yono app it gets connected after facial biometrics .
I wish IOB Connect can do something about it which will be useful for customers going abroad.

User Friendly Interface

The app is very user friendly and all the major services are available. There is hardly any need to visit branch. Extremely satisfied.

Bug full application

I tried installing and using the IOB mobile banking application, but the experience has been very frustrating.

The app requests access to all contacts on my phone, and it is not clear why a banking application requires this permission. This raises privacy concerns.

The SMS verification process is also problematic. For security reasons, the input fields are masked, making it difficult to troubleshoot verification issues. On iPhone, the verification SMS is being sent as an iMessage, and there is no option within the app to change this because the input is hidden.

Even after multiple attempts, when verification finally succeeds, the app frequently crashes and becomes unusable. As a result, I have been unable to access or use the app properly.

I hope the developers address these issues, improve stability, and provide more transparency regarding permissions and the verification process.
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Response from developer

Hi, Thank you for contacting us, Contact access is optional, and users can opt out of it, its not mandatory to access the app. Disabling iMessage can be done from the phone's settings Settings > Apps > Messages.

Not friendly make it difficult

Who designed this app? The app designer seems to have done a poor job. I'm surprised by how poorly the app is made. Nowadays, people can get really frustrated with such designs. An app should be user-friendly, but this one is frustrating. I tried to manage my limit, but there's no option for debit cards, only credit cards. On the internet banking website, why is there an acknowledgment option without a tick box? Due to this poor design, I'm unable to make my payment. Am seafarer i want to sent money am aboard and am middle of the sea i want trnsfer money i have wifi but no sim network what i will dooi?????? Any one please explaining
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Best App for transfer of funds

Have used quite a few apps but this stands out. Never have u ever faced a Big problem that lasted, they are doing a fabulous job in maintaining and updating the app continuously. Way to go Indian Overseas Bank!!!

Pathetic application

Needs so much improvement. Definitely better than the older version but problem still exists and its annoying when the app can’t even load basic details and calling their support is another task I don’t really know how to get in touch with them

Money can’t transfer to other

Money can’t transfer to other account . It showing some error like account no can’t blank. Pay from account is blank. No option is available. Please fix the bugs as soon as possible

Long waiting time

The overall app is really great. But most of the time it takes lot of time for loading and showing it’s services. And sometime after loading it just say unable to open please try again. Please fix it

Mobile backing Application review

Great app for managing my finances on the go! Very reliable and user-friendly banking experience. The interface is clean and neat and face I’d feature is super fast and hassle free and some time there is technical failure in the application

Intrusive and Useless

The only reason this app exists is to mine as much personal data from the user, not providing a good, usable experience. It is shockingly intrusive, severely lacking in features, and demands permissions it absolutely does not need simply to perform basic tasks.

They killed a perfectly good app to force us into using this absolute piece of garbage.

Whoever decided it would be a good idea to use obviously fake reviews to prop up this shoddy project: You’re the worst.
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App doesn't sync payee from previous app

Kindly update and sync payee from previous app we add app it will take another 24hrs for proper transactions
Do the needful ASAP
I am giving 1 Star for this because this very very important no one aware of this
Is there anyone urgent to transfer the money how it's possible to make payment
Already I add payee in NetBanking also but it's showing no payee to sync
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Can’t login anymore

It worked for a few weeks, but now it asks me to register for the app. Once registration is completed, the first time I try to login, it de-registers the mobile number and I have to register again. It goes in circles. It is broken.

App is Broken

App logs me out after when i try to log in. I get an sms that number has been deregistered. Please fix asap

Logout Features

The app has moved forward in design and usability, delivering a better user experience. It just needs solid logout and session-management features to balance aesthetics with strong security.
If the logout and session controls are added, this would be a near-perfect blend of UI polish and security. For now, rate it 4.0/5 with the caveat that the logout feature is missing.
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Response from developer

Hi there, thank you for contacting us, logout option is available, in home screen please check more tab in the bottom, once you're in the more section, you can check the last icon on the top right corner of the app to logout, on you can scroll down you'll get a logout option there as well.