Bad
Doesn’t work - appt link brings me to the website to download every time and ensure I have most updated. I do have the most updated version but the app still doesn’t pull up from the appointment link so it can’t be used. Also has tons of bad reviews. Trying to log in is a mess! The receipts are not complete with information that should be on there and having the same email for a mother and child shouldn’t be this freaking difficult. Not user friendly at all. I’m disappointed my therapist stopped use simple practice because that was actually simple.
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Doesn’t work on iphone
There is no way to login and book appointment as the app is not compatible to iOS. The buttons for login are not visible. This is ridiculous output by developers.
Just doesn’t work.
Won’t open in app, only in browser. Used to work.
Does not work at all
I have tried this repeatedly over the years. I download the app, since that is the only way it supposedly works on Mac products. Go to open it, it starts loading, and then automatically shuts down before fully loading, every single time. This is followed by me deleting the app. You’d think after many years they could resolve the issue and fix their bugs, but as evidenced by all the reviews, they either don’t care or are not prepared to hire someone who can fix it.
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ignore the bad reviews
This app actually runs smoothly and has a very specific purpose, a lot of the bad reviews are from people who didn’t read the app description and were not specifically told to download this app.
Terrible
Worst app I’ve ever used. No integration of the info from the actual appointment. Worst. Ever.
Poor
Doesn’t even fit the screen on my iPhone 15
Doesn’t even work correctly
The person I was seeing needed me to use this app and I was supposed to have a lot more access to it, but the only time I was able to gain access into the app was when I had an appointment. Which led to terrible communication with the person. horrible app and should not be used. Do not recommend anybody that needs to use this app for a professional setting.
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Awful please improve the app
My appointments are at best are staticky or end without warning. There has to be a way to have a stable clear connection. Internet has been fine on my end and I have 5G for my phone. So I know it’s not my technology
Inconsistent
The first time I used it on my iPad it worked fine. Every other time I logged in with it the camera was turned 45 degrees. Nothing I did worked to right the camera. It was only this way when I used the app. Otherwise the camera on my iPad worked fine. It forces me to use my phone which is frustrating because the screen is so much smaller, it’s hard to see what my physio is demonstrating.
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HORRIBLE
terrible app, doesn’t have anything to offer at all. If I could rate it a zero I would but I can’t so I give you a 1.
Pointless
What’s the point of an app for a website literally called JaneApp when it only does video calls and none of the other website functionalities?
What an awful app
Did you outsource the coding to a mushroom? Zero scaling for the UI. I am actually amazed Apple even allowed this on the store. One button is centred. The other visible button is cutoff by the gesture bar. Not even sure there are other buttons at all. Can I log in? No idea. What options does the app offer? No clue. I suggest you speak with the office that uses this app and get them to find a new one. This is pathetic.
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Stuck at app demo
Pls hire some engineers to fix the bugs. After the initial intro screens there are only two buttons that are clickable - the remind me how to join video call and other being join as staff. No way to dismiss the demo screens and actually enter the app. Had no choice but to delete the app soon after installation. Very frustrating experience
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Garbage
Deleted the app because I am no longer seeing the therapist I was with. Now I’m trying to access my receipts for income tax purposes and the app will not allow me to access them. Complete garbage
App needs improvements
This app needs a lot of improvements there needs to be an official Mac OS appointment app. This app is one of the worst apps I've ever used even on my iPhone audio was very choppy the whole appointment for a local Vancouver based company in Canada. This is one of the worst apps in the App Store. Please make some updates for band with control, I think that will solve most of the issues and please make it an official app for Mac OS
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Doesn’t work
Says to click the link in the email on the same device. Do that on my ipad and the only options that show up are the browsers. Browsers then redirect to the App Store, click on the link to open the app and it just goes back in circles 🤷♀️
No calendar view!
This app is only for video calls. By this point Jane should have developed an app that allows clinicians to see/manage their appointments in.
No screen rotation on iPhone
Totally useless
This app sucks
Garbage!! No info useful
