Mobile service
I love my Jefferson Bank and I love their mobile services
Needs serious improvement if they want to compete
I can’t even view my card digitally, the FAQS link is broken, there is zero help on the app. Compared to my other banking apps this is antiquated and poor.
Response from developer
Hi there! Sorry to hear we’re not meeting your expectations. We love hearing your thoughts on the digital card, it’s on our radar and will pass along your feedback to management! Good catch on the link - we’re in the process of fixing it now! For quick help in the app going forward, you can go to Customer Service and start a secure chat. Thank you!
Jefferson bank app crashed
App crashed. Reinstalled. App was empty. Grrr
Called for help was told to uninstall it and reinstall. App still empty. All I get are the logo words Jefferson bank, don’t even show the JB picture logo. I need help but doesn’t seem to be any help. Suggestions? Or I will daily call bank to see what has gone through. Now I don’t even have a statement. Should I change banks? Any help possible?
Called for help was told to uninstall it and reinstall. App still empty. All I get are the logo words Jefferson bank, don’t even show the JB picture logo. I need help but doesn’t seem to be any help. Suggestions? Or I will daily call bank to see what has gone through. Now I don’t even have a statement. Should I change banks? Any help possible?
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No app
App crashed. Reinstalled. App was empty. Grrr
My banking experience
I absolutely love your app! It is so easy to use and I am able to use the fingerprint which is awesome! Thanks for making my banking experience so much easier! Jacob Stokes is the absolute best to work with! He has helped me with some issues and took the worry away! Thank you again Jacob!!!










