Just User Reviews

Customer Experience

Positive experience86.6% of reviews
Neutral2.7% of reviews
Negative experience10.6% of reviews

~ Based on 367 written reviews from the US App Store.

What users say

Is Just Safe?

Just: Affordable Car Insurance appears safe based on user ratings. AppsHunter Safety Score for Just is 86/100.

This assessment is based on 2,221 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.3% of ratings point to a safe experience
2.8% of ratings suggest some concerns
13.8% of ratings point to a risky experience

~ Based on 2,221 App Store ratings for Just.

Is Just Legit?

Just: Affordable Car Insurance appears to be a legitimate app. AppsHunter Legitimacy Score for Just is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great experience

Victoria my agent was amazing. Got my documents over to the DMV right away so I could get back on the road. Thank you Just Insure

Amazing service

This is a great option for those of us that don’t drive very often. The user interface is easy to use an intuitive. On the activity dashboard you have great transparency towards the charges and notifications if they need any odometer photos.

Insanely Expensive

Just bought a 2000 Toyota. Have had it for a week, so far ive paid $260 for a downpayment, and now after 6 days of being insured with them and driving about 350 miles in total for work, they want $280..? every 2 weeks?!? I didn’t even work the full week either. $600 a month for car insurance is insane, Car insurance remains the biggest scam of all time.
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Chat Inquiry

I had an issue with a policy and need info. Ray was super helpful, informative and friendly!! Thanks ray!

Great customer service

Lupita Anzaldo was great and fast answering my questions!

Customer service

I was worried about talking to an agent when needed but Customer service responds pretty quickly with any question.

Customer service Reps

Great customer service

Customer service

I had an issue understanding the policy, when I reached out almost immediately I got a response I got Lupita Anzaldo highly recommended her.

Review

Lupita Anzaldo was very helpful. She was patient and kind in her responses to me.

Easy and affordable

I use Just as a Pay-by-mile option for an old jeep I drive every now and then. It’s affordable, the app is easy to use, and anytime I need to contact customer service they are responsive and very helpful, especially Victoria.

God helpers

Victoria , one of the customer service agents was incredibly helpful

Robert Winingear

It was absolutely wonderful to have this as an option for certain drivers a certain segment of people out there this is invaluable. We should have more alternatives when it comes to insurance. Someday, hopefully soon the powers that be will be pushed in the direction of better alternatives customer service and adjustability were above expectations. I’m sure. more than a few people in my group of “drivers”will also choose to use this wonderful alternative when needed.
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Questions and concerns

This app has allowed me to be flexible with saving. Lupita Anzaldo took care of me. Every question or concern I have with payments, miles drove, changing vehicle, etc. The customer service agents (not AI) have shown excellent service.

Love it!

I love Just insurance. They have always been super friendly and helpful as well as the prices are great. Super thankful for Whitney because I’ve been going through the process of making a claim and I’ve been super confused but Whitney reached out and my statement was taken super easily! Thank you!

Not Tracking

The auto trip detector was not working. It went on for a couple days. I went into the app and tried to reset it, but the reset kept failing.
Over a course of a few days Ray was helping me and checking with the techs to figure out the problem.
Somehow, he got it working and I’m thankful for that.
Great job Ray!
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Anita anzaldo is amazing!!

Anita anzaldo was very helpful and informative. Thank you Anita!

Súper la recomiendo a todo el mundo ⭐️⭐️⭐️⭐️⭐️

Ashley súper súper la mejor ⭐️⭐️⭐️⭐️⭐️

Raw Deal Founder

Got Started Quickly. Just need to know next step?

Great Service

Victoria answered my questions in a quick response and helped me through my situation. My rapidly my day is better because of Victoria.

Thanks

I need help getting my insurance posted on ADOT and Victoria helped with that. She did a very good job and answered all my questions. Thank you Victoria